GM DEALS's customer reviews

4.3/5

303 verified reviews in the last 6 months.

  • 100%
  • 76%
  • 11%
  • 7%
  • 6%
  • N

    Natalie P.

    5/5

    Reviewed in the United States on November 28, 2023

    I am so happy to receive my order!!!. my Google Pixel 6 Pro. for $316.00. The phone actually came 2 days early. it is such a beautiful phone. I picked the "good" feature for a hot deal. It looked better was perfect when I pulled it from the box, which was packed securely, no worries for me.. I did my purchase after 6 months searching from my phone to my new one. It couldn't have come at a better time. I say "new" because, nobody could ever tell it was refurbished. l products have a unbelievable 1 YR warranty... Plus accident insurance if you have the dropsies, like me!! ill let you know about my usage, I'm not worried, it's guaranteed. Thanks Back Market<<
    Google Pixel 6 Pro - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on November 24, 2023

  • A

    Ace B.

    5/5

    Reviewed in the United States on April 17, 2024

    I want to start by saying that I went out on faith with your company and ordered Galaxy tab S7 that I wasn't sure I needed cuz I have a gaming laptop and a Android cell phone but I wanted to find a device where I could read digital comics and have a little bit bigger screen to watch YouTube and be able to journal with a pen with all that being said it has exceeded my expectations and I saved money to boot I will be trading in my old devices with your company and buying other refurbished devices in the future!!!!
    Galaxy Tab S7 (2020) - WiFi

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on April 1, 2024

  • T

    Tia W.

    4.4/5

    Reviewed in the United States on January 29, 2024

    Finding what I was looking for and finding the phone I wanted in my price range was an excellent success. Product arrived a day early. The only thing I don't and am not happy about is when typing sometimes I have to tap the screen even just for a letter some times. Other times when trying to select something on my screen I am not to tap it at times. I have never gotten a refurbished phone before but I am guessing it is not
    Galaxy S20 FE 5G - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on January 5, 2024

  • T

    Triston F.

    5/5

    Reviewed in the United States on January 13, 2024

    Well it's been a bit over a year since I got this refurbished phone and oh baby it's still going strong. Not a thing wrong with it when I bought it and absolutely nothing wrong now. I did screw up and crack it within the first month cause I fell on it but it's still amazing.
    Google Pixel 7 - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on March 1, 2023

  • K

    Kristina C.

    4.8/5

    Reviewed in the United States on January 12, 2024

    So to preface this, I don't usually leave reviews because I'm really bad at remembering to leave one at all. But my experience here was so stellar that I wanted to speak up, in case anyone is on the fence about buying from Back Market. I definitely recommend it. I purchased a Galaxy S21+ listed in "excellent" condition. From my understanding of the listing, the phone would have a screen in perfect condition, and a body with barely visible scratches. The phone came in on time, but when I opened up the box, it was immediately apparent that there was a very deep scratch on the screen. There were also a few other scratches that were not as deep but still clearly visible, and the body also had some sticky residue and was dirty. I was immediately appalled by it and was preparing myself to have to deal with a painful process to get a solution. But in actuality, I came back to the website and was able to find my order and easily process a return claim. I was given a UPS label to return back to the vendor to repair. Back Market kept me notified the entire time when the item was received. Within hours the vendor notified Back Market that they could not repair it and processed the refund. I ...
    Galaxy S21+ 5G - Locked T-Mobile

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on January 3, 2024

  • W

    William B.

    4.9/5

    Reviewed in the United States on February 28, 2024

    My first Galaxy S10e purchase turned out to be carrier-unlocked even though the advertised model number indicated factory-unlocked. Then I found Back Market. The phone was shipped immediately and is perfect, with none of the issues the first one had.
    Galaxy S10e - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on February 26, 2024

  • W

    Wendell A.

    4.6/5

    Reviewed in the United States on November 25, 2023

    Order my Galaxy Note 20 Ultra 5G over a month ago it arrived quickly without and trouble or problems. I very good condition and can't complain at all very very good and I also receive a great military discount! I highly recommend them!
    Galaxy Note20 Ultra - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on October 9, 2023

  • R

    Robert V.

    5/5

    Reviewed in the United States on November 5, 2023

    The shipment arrived as scheduled with great packaging. The phone was like new (no scratches or other cosmetic defects. No problem to transfer my data from the old android phone to the Google 5. I did take it to my Xfinity provider to install l a new SIM and was up and running perfectly within minutes at no additional charge. Very satisfied and would definitely buy another refurbished phone if needed. Robert van Zyl
    Google Pixel 5 - Unlocked
     

    Purchased on October 21, 2023

  • T

    Tony S.

    4.9/5

    Reviewed in the United States on March 27, 2024

    This is my 2nd order from Back Market and their phones has been great. so far for a refurbished phone, I have no issues. It pretty much looks new.
    Galaxy S20 5G - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on March 9, 2024

  • G

    George S.

    4.9/5

    Reviewed in the United States on November 22, 2023

    Ordered on Saturday and delivered the following Monday. Super nice phone, refurbished but looks like new. Couldn't be more pleased. Thank You
    Google Pixel 6a - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on November 18, 2023