Customer reviews

Fast delivery, watch is in great condition, came with a generic charger cord. One small thing, it would be good to know the size of the watch 4 Classic (comes in 2 sizes, 42mm or 46mm). I would have been ok with either, but maybe I missed it in the description, as I didn't see it before ordering. I received a 46mm and I am very happy with it.

I would like to see the rating and years on Back Market each seller has right with the item in the lower corner for example (4.3/5 ⭐️; 3yrs) Something simple instead of having to click on the seller info... Just a thought By the way, thank you for making Back Market available, I really appreciate it!

Super satisfied, only thing I recommend is just get a case for it, it's super slippery and easily dropped.

The phone arrived in the original box and the condition was Excellent ++. Very smooth transaction and arrived a day early. Very impressed. Thank you!

The quality of the headphones were fantastic but the m80 plug in thing for the controller came in broke and so the seller sent me a second on one free of charge but it was also broken (when I day broken I mean the audio wouldn’t work unless in a certain position) I don’t think it was the seller I think it was the product itself but I really appreciate the seller an amazing person even after me being jerk about the M80 device being broken. Hey seller if you see this I’m sorry and I hope you have an am

I honestly couldn't be happier. I upgraded to this phone from a Galaxy S9+ and it is working perfectly. The phone was shipped so fast and got here in 3 days from when I ordered it. The phone looks brand new and still had a plastic film cover over the screen with not one noticeable blemish. Whenever I know anyone who needs a phone I always reccommend Back Market.

I had the RAZR 5G already but had dropped it and broke the front screen. With the supply chain issue trying to get it repaired wasn't going to happen. Also, for only a little bit more I basically got a brand new phone then what it would have cost me to repair. I was already a T-mobile customer so having a locked phone didn't bother me. I took this to the T-mobile store and they had me switched in about 30 minutes. So far I am very happy with the product provided through Back Market.

Although I had made a mistake in the shipping information, it ended up returning to seller and coming back over here, and USPS had delayed processing the return for the package for 12 days... The seller made a speedy response (considering what they were able to do once it had already been sent), sent the phone to the correct address, and sent me the tracking number within 20 days of sale (which was again, when they were able to retrieve the package due to USPS processing delays). The phone had arrived within 4 days after it was resent. The Moto One 5G Ace is fully operational and in excellent condition with no scratches or scuff marks on the back, side, or front, excluding scuff marks around the edges of the pin insertion hole (which isn't noticeable unless you look closely. And with a case on, you can't see the port anyway.). I am fully satisfied with my purchase.

Since my last phone died on me exactly 2 years ago, I thought to myself "You know what, every phone I'm gonna get is gonna die in two years so I might as well get one that's stylish." So I chose the Motorola Razr. I remember the original model from back in the day so I was excited to get this. Now in my experience, refurbished things are a craps shoot. You never know if you are gonna get something that'll break easily or not. This time I think I got... reasonably lucky. The only thing that doesn't work is the USB-C headphones... It's not a problem for me but if it is for you then be careful finding one that works. Other than that it works for me, especially when I slam the thing closed to hang up on those annoying scammers!

Phone is not unlocked and I needed it for work and a hiking trip in case of emergency. Now I have to send it back and will be without a phone for another two weeks at best. Never had issues with Back Market before but this is the first time purchasing from this seller.