129 verified reviews in the last 24 months.
Velma M.
Purchased on January 8, 2025
Verified purchaseThe phone, itself, seems to be just fine. The only reason for anything less than 5 stars was the incredibly long, in my opinion from past orders, long delay to ship. It has been my experience that the delay from order to actually reaching shipped status has been 2 business days. This order was 4 and over a weekend. The family member requiring the phone was inconvenienced.
Condition
Excellent
Reviewed in the United States on January 27, 2025
Darius j. W.
Purchased on December 12, 2024
Verified purchaseWell for starters Ive ordered many devices from Back Market. Just like previous ordered they never disappoint. Device always come on time and nice package and with warranty what else could a man want. The process is extremely fluid and easy. 5 stars… round of applause.
Condition
Good
Reviewed in the United States on December 29, 2024
Shujie C.
Purchased on March 24, 2024
Verified purchaseI received in 2 day after ordering the Samsung A13 phone that was rated as excellent, and I must say that I am a bit perplexed by the scale used to determine its condition. Despite being labeled as excellent, the front and back of the phone is marred with chips and scratch marks. It was quite surprising to see such damage on a device marked as being in top condition. On a more positive note, the phone is well protected and wrapped for shipping and came with a charge cable and adapter, which was a nice bonus. Overall, the price I paid for the phone is meets my budget. I am satisfied with the purchase. I do wish there is more clarification on the condition judgement for future purchase.
Condition
Excellent
Reviewed in the United States on March 27, 2024
Samuel M.
Purchased on February 22, 2024
Verified purchaseOrdered an excellent condition Samsung A14 5G. It was basically new and I am very satisfied. It was unlocked so my carrier works fine and shipping was extremely quick. Package reaching my US address in two day I believe. Packaging was a little better than okay, bit great buts it's more than acceptable. Would definitely have no issues purchasing a used phone again from here although I can't speak on the fair and good conditions.
Condition
Excellent
Reviewed in the United States on March 6, 2024
Anna D.
Purchased on February 20, 2024
Verified purchaseAmazing phone so far but most of all I am impressed with the customer service. Phone was shipped super fast and they even sent a case and screen protector! Will definitely be buying my son and girlfriend an upgraded phone and hopefully it's through this seller!
Condition
Excellent
Reviewed in the United States on February 26, 2024
Larry W.
Purchased on August 7, 2023
Verified purchaseThis phone was just to use for kids youtube and wifi games. it outlasts all of my other phones battery wise. Phone as bought was in Excellent condition. Everything on the phone works as it should. I will be makeing more purchases from this site. Thank you
Condition
Excellent
Reviewed in the United States on December 6, 2023
Lin H.
Purchased on December 20, 2024
Verified purchaseThe phone was in perfect condition. Exactly as described. It was delivered quickly. Very happy with this seller.
Condition
Excellent
Reviewed in the United States on January 6, 2025
Gilberto P.
Purchased on November 1, 2024
Verified purchasephones in great condition came with a charger and charging box didnt expect the charging box very gratefull
Condition
Excellent
Reviewed in the United States on November 5, 2024
Nana yaw K.
Purchased on September 16, 2023
Verified purchaseThe phone came right on time and the phone it'self it's beautiful 87% battery life really like it.it's came with some scratches on the screen which when I put my dark screen protector on I can't even see them, it's was well, the box came with a phone case which I liked,charger which charges slow,but didn't come with a pin for my sim card path. Thank you Much back Market.
Condition
Excellent
Reviewed in the United States on September 21, 2023
Aris A.
Purchased on July 10, 2023
Verified purchaseI will need to upgrade soon, because there are some apps necessary that don't run on older phones. However, I had an excellent experience buying this phone and love to not contribute to the ethical costs of the new phone market. I also appreciate the ease of purchasing and customer service at BackMarket, as well as the eco friendly packaging.
Condition
Fair
Reviewed in the United States on September 10, 2023