Decluttr's customer reviews

562 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • G

    Gregory D.

    Purchased on June 20, 2025

    Verified purchase

    I purchased an iPhone 13 128 GB in Excellent condition for my wife. When it arrived it was indeed in "Excellent" condition, with not a mark on it and in perfect working order. I downloaded an Apple app that allowed me to transfer settings, data, and similar installed apps from her old Pixel 5 Android phone, making setting up her "new" (to her) iPhone work much like her old Android phone did - Easy Peasy! This is my second iPhone 13 purchase in almost exactly a year! (The one from June 2024 was the same model for my use). It's great to have like-new phones in our possession, and having them be Apple brand is really great! I had apple phones years ago but shied away from purchasing later models due to the price. Finding Back Market with their excellent phones at very reasonable prices has made me a fan of refurbished devices. I am also happy to be helping keep unnecessary electronics out of landfills. Thanks, Back Market - You have a continued convert. . . .

    Reviewed in the United States on July 6, 2025

    iPhone 13 128GB - Midnight - Unlocked
  • W

    W. keith W.

    Purchased on December 27, 2024

    Verified purchase

    I haven't carried an iPhone for years and never a personal (vs work-issued) one, though I've bought them for family members. I just got my first set of hearing aids and had trouble pairing them with my android phones, so iPhone for the win! Worked like a charm. It arrived in very good condition (it was not explicit that it was refurbished but given the value pricing and age of the model it was more or less assumed), on the expected date and works perfectly. My only complaint is that when bought knew I understand they come with earbuds or at least the lightning -> aux connector for same, this did not.

    Reviewed in the United States on January 16, 2025

    iPhone 11 256GB - Black - Unlocked
  • J

    Jennifer U.

    Purchased on October 29, 2023

    Verified purchase

    I was very very skeptical about buying a refurbished phone. I debated about it for months. When my son bought a refurbished iPhone that looked brand new, and worked perfectly I decided to go for it! I was not disappointed! I got the Samsung galaxy S21 Ultra in excellent condition. It came quicker than expected and there were no noticeable scratches or dings on the back, there was a tiny scratch on the screen which you cannot even see with the screen on. Overall I am super satisfied with the phone, I got a great deal on an awesome phone! I will definitely buy from Backmarket again!

    Reviewed in the United States on November 12, 2023

    Galaxy S21 Ultra 5G 128GB - Silver - Unlocked
  • M

    Maruja V.

    Purchased on September 15, 2023

    Verified purchase

    I purchased this iPad a year ago, and I wanted to take my time using it before leaving a review. Because was my first time using Back market From the moment I received it, the iPad looked brand new, complete with its original box and accessories I was so fucking happy. After a year of use, it's still working perfectly. I highly recommend this seller for anyone considering a purchase!

    Reviewed in the United States on October 9, 2023

    iPad Pro 12.9 (2020) 512GB - Space Gray - (Wi-Fi + 4G)
  • M

    Mary C.

    Purchased on February 12, 2025

    Verified purchase

    My son loves it, I went on and ordered a case also and screen protector so he’s a happy happy camper

    Reviewed in the United States on February 23, 2025

    iPhone 12 64GB - Black - Unlocked
  • L

    Latensa A.

    Purchased on February 14, 2025

    Verified purchase

    The purchase was seamless. The shipping was amazingly quick with magnificent customer service. The quality of the product is top tier. I’ll definitely purchase again.

    Reviewed in the United States on February 22, 2025

    iPad Pro 11 (2020) 512GB - Silver - (Wi-Fi)
  • B

    Blake H.

    Purchased on November 19, 2024

    Verified purchase

    I was past due for a new phone. The old iPhone 8+ was on its last legs. Ordering my iPhone 13 Pro Max from Back Market was easy, reasonably priced and it arrived quickly. This is my third purchase from Back Market and I would recommend them for anyone looking for Apple products.

    Reviewed in the United States on December 7, 2024

    iPhone 13 Pro Max 256GB - Sierra Blue - Unlocked
  • L

    Lewis W.

    Purchased on August 9, 2023

    Verified purchase

    The Google pixel 6 pro from this site is very much good and you can't even notice that it is refurbished.i'm not sure if it's the Google pixels battery that don't last longer enough or is it just this but other things and specs it's awesome.i can recommend this site to anyone who wants a good refurbished phone and at an affordable price

    Reviewed in the United States on August 28, 2023

    Google Pixel 6 Pro 128GB - Black - Unlocked
  • J

    Jane S.

    Purchased on November 27, 2023

    Verified purchase

    I ordered this after having to return a damaged phone I got refurbished from amazon. Shipping was fast, phone looked great and works perfectly. I haven't tested it extensively, but I think the battery life is better than the Amazon one I got (same model). For reference, this was sold as "good" condition on backmarket and I'm very happy with the condition it's in. There are some tiny scratches if I inspect it closely, but it didn't look dinged up at all.

    Reviewed in the United States on December 11, 2023

    Galaxy S22 5G 128GB - White - Unlocked
  • M

    Michael M.

    Purchased on March 5, 2025

    Verified purchase

    My expectations were not to highly about a refurbished watch, I received my watch within 3 days and I love it. I am a gym rat and love the ability to measure my movements.

    Reviewed in the United States on March 20, 2025

    Apple Watch Series 6 (2020) GPS 44 mm - Aluminium Space Gray - Sport band Black