Everything is always in great condition from BackMarket. Only place I would trust to be honest. Products are amazing and customer service is amazing!!!

I ordered this phone almost a year ago now. It arrived in perfect condition and is still working just fine to this day! If you're afraid of the refurb... Don't be! This is a surefire way to save a ton of money and get the product you want!

I've had this phone for 9 months now and I have zero complaints. The quality which I received was great! I highly recommend going through Back Market for amazing refurbished products at a great price.

The customer services was great and awesome especially when you download a mail tracker to where got here. Also, I ordered the fair iPhone 11 & just a few scratches on the side lenses but not on the screen or camera. The quality of the renewed iPhone 11 is great & up to date in my opinion. You should order here at back market! :)

I’m really happy with what I got. Having a new phone is nice in general, but I have been really impressed with the quality of the phone. I purchased the “fair” conditioned iPhone 11, and I think it’s better than fair. A few little scratches, but who cares… It works great and a case covers those little imperfections. Next time I need a new electronic, I’m coming back here.

Ive had this phone for so long and it still works like new. Ive been busy to put this review up but after having it for this long and no issues speaks volumes to the seller. Great product!

I was a little reluctant to purchase something other than a new phone but thought I would give BackMarket a try. The phone I purchased was a 2020 IPhone SE which is basically an IPhone 11 but in a smaller size (hate carrying large phones). The phone was advertised as being in excellent condition. When I opened the box I thought I was looking at a new phone, in truth it didn't appear it had ever been used. I transferred the information from my old phone to the new one and couldn't be happier. I paid less than half what I would have for what is basically a brand new phone. I will definitely buy from BackMarket again in the future and recommend them to my family and friends.

I had a lot of doubts when purchasing but I took a chance and I’m glad I did . Not only was the phone in excellent condition ( I purchased good condition) but it came with a charger and it UNLOCKED . Will be purchasing from here again .

The quality was fine. It would have been nice to know in advance that this phone would not take the latest iPhone upgrade.

Bought a "shiny" grade iPhone 8 64Gb Space Gray (model A1905) - my order was fulfilled by Digital Tech (understand that Backmarket is a 3rd party storefront for many refurbishers). Summary: despite one minor issue (below) I'm very happy & will order from Backmarket again when the rest of my family needs new phones. The phone is close to new & the savings versus new allowed me to buy MUCH more phone. Detail: * Shipping: ordered on July 2nd, arrived on July 8th (though as of July 12th, Backmarket's site shows it as "just shipped"!). This was via standard USPS shipping. Pretty good considering it was over the July 4th holiday period. * Packaging: the phone was protected front & rear by plastic film & wrapped in bubble wrap. * Accessories: as promised, came with an off brand wall charger and cable. * Condition: the phone is in "shiny" condition - everything (buttons etc.) looks to be in place, it's very clean & no visible scratches at all. The liquid contact indicator looks normal (so no water damage). * Functionality: everything works - all buttons, haptics, fingerprint sensor, compass, both cameras, WiFi, Bluetooth, speaker & cellular (LTE on T-Mobile) * Battery: is at 90% of maximum capacity & "supporting normal peak performance" (Backmarket promises at least 80%) One issue: I received model A1863. I'm OK with this since it has the same GSM/LTE bands as A1905 & will work with my carrier. Hopefully this was deliberate as the reverse (ordering A1863 & receiving A1905) would be a PITA for Verizon subscribers.