Customer reviews

I purchased a Dell XPS laptop recently for my wife. It was in new condition. My wife unfortunately found that its beatiful display gave her enormous eyestrain. I was able to pin down the problem (mostly our legacy apps that didn't port perfectly), reprogram their screens reduce blue light, resolving the problem within the 30 day trial. This is the third computer I've happily purchased from Back Market within the last few years. Best way to buy computers!!

Had to trouble shoot with the wifi settings when first received since it would not connect to the wifi. Eventually my computer science friend was able to get it working. Since then, no issues and it’s been like 2 years or so.

This is a great machine that does everything I was looking for it to do at a fraction of the price. It's in excellent shape, cleaned up nicely and everything works as it should. I have no complaints at all about it. BackMarket FTW.

The package came as tracked and was in decent shape. I mean it gets treated like crap with the delivery company but the box was very well packed and had thick bubbles in there. Not bubble wrap but those thick giant bubbles. So, no issues on the delivery. The next thing was the quality of the computer. It looked and smelled brand new. It loaded the OS perfectly and I got all my drivers like printer drivers loaded and got it on my network with NO issues. It is very fast too, and that is what I really love about this computer. It has an i9 chip and 16 GB of RAM. The keyboard and mouse were not Apple but worked just fine, and I like these better than the old Apple ones on my old iMac. I am very happy now that is has been a few days and I have had time to check it out. For the record I am in IT with a degree in Computer Programming and work as a CISSP Security Engineer. I know what I am saying here, it's not techno babble. Great job Back Market!!!

Excellent condition, matches the specs, looks like they gave me some extra ram as well. Arrived very well packaged with some great padding to ensure it’s safe. So far it’s working great as well! Would buy from them again, very happy

Delivery of the computer was prompt, with computer arriving in excellent sight and working condition. Only issue came in upgrading OS from Windows 10 to Windows 11. Took a number of tries even though online analysis said computer was eligible for up

I'm really happy with this device. I appreciate your time to response and lead time. I'm very satisfied!

Really like the smaller size and the multiple ports. Want to save all my various pictures to the 256 gig data card which I was able to install in the machine. Thanks, Terry

Purchased an Excellent quality device and received a laptop with a crack on the center of the webcam, several visible scratches on the exterior from over 2 feet away, and keys that had a very, very poor activation point (whoever had it prior must have mashed on the keyboard when typing and it was not refurbished before being sent to me).

Runs smoothly, so far there are no issues with the battery, and the screen and keyboard are up to par. I'm pleasantly surprised. Was the perfect choice when I started this fall semester