The product is good so far the only real problem I had was with the charger. I got a super busted one and I thought the upcycle USA just grabbed an old one and tossed it in the box without checking it.

Computer was perfect until an overseas Microsoft rep told me to delete things out of it and it stopped working. Sent back to be either replaced or refunded (crying)

Items was as described, works well, no issues with shipping, receiving, or packaging. Happy with my order, no contact needed.

Perfect condition!

It’s a good machine