Customer reviews

Awesome phone. If this was refurbished, I couldn’t see one single nick or scratch. The phone works beautifully. I thought you guys were a scam at first, due to your super low prices, but I will shop here for tech goods and no where else again. You guys are fantastic. Thank you so much. Austin

Backmarket exceeded my expectations. A refurbished iPhone 8 that looks like new, works perfectly and arrived to the door of my house in no time. Totally pleased!

Decent phone. Decent price. A couple nicks and chips here and there. But a phone is a phone. My sister is grateful for her “new” phone. It does freeze up from time to time. But a simple soft reset and it’s good to go.

This phone came almost perfect :D I am more than happy. Backmarket again did not disappoint me. Thank you so much! I give this phone a 9/10. I will def buy more stuff from here. This is my second phone that I bought here and again thank you for the great phones

This phone was on Verizon’s Blacklisted list. I’m super frustrated and have wasted a collective 8 hours on the phone because someone couldn’t know that? As far as the condition of the phone goes, excellent working condition. But, the phone itself was on the non-pay table and has not come off and won’t come off according to several Verizon support folks.

This was the first time I've used BackMarket and everything went very smoothly for me. The ordering was easy, the phone arrived sooner than expected, and the packaging was neat and orderly. The phone arrived in great condition and has been operating with no issues thus far. I've very happy with my choice and I'll definitely use BackMarket again in the future.

I love it!! Initially I was going to get the phone 13 mini, but I was trying to save as much as possible.. then I considered the iPhone 8. (Again was trying to save lol) someone recommended the SE.. it was the size that did it for me mostly. That & the fact that any thing was better than the Phone 7 Plus I’d been using. I am happier with this phone than I thought I was going to be! Someone said it’s similar to the iPhone 13 & I can see that (I was an iPhone 13 before it was stolen) anyways thank you so much! Glad I found you guys will be ordering in the future for an iPad probably! Oh, ps. Shipping was quick!!

I have now ordered 2 "Verizon" iphones and both arrived un-usable on the Verizon network due to being locked by the previous carrier. How are these sellers getting certified to sell here if they can't even determine whether or not a phone is locked? Isn't that an integral part of their refurbishing business?! Beyond frustrating. This particular phone is locked to the previous carrier because of unpayment of bill (this is what I was told by Verizon customer service). This should be easy enough for the seller to check, I called VZ and it took the guy a minute to tell me I could not use the phone I just paid over $300 for.

Device was okay, except the charging port is really finicky. Second device I’ve bought, both have had some kind of problem