Customer reviews

660 verified reviews in the last 10 years.

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  • A

    Anne A.

    Purchased on October 8, 2020

    Verified purchase

    Service was great, phone as advertised. I just wish the iPhone 7 didn't use up its charge so fast. My next phone will, I hope, be better in that department--and larger overall. I am not a fan of tiny typing.

    Item

    iPhone 7 128GB - Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on March 8, 2023

  • L

    Lindy B.

    Purchased on April 7, 2018

    Verified purchase

    Hello Back Market: I could not be happier with my purchase of a refurbished Apple iPhone 6. I will consider you for all my refurbished Apple products from now until forever! Again, thank you for the product, the quality, the quick delivery, the no problem purchase, you guys are the best! Regards, Lindy Beck

    Item

    iPhone 6 64GB - Silver - Unlocked GSM only

    Condition

    Good

    Reviewed in the United States on April 14, 2018

  • D

    Deseray T.

    Purchased on June 8, 2020

    Verified purchase

    i had ordered an iphone 7 in fair condition expecting some scratches and maybe a decent battery life. however when i received it i was very surprised at how it looked like it was brand new. battery life at 99% and no scratches or nicks anywhere in sight. i was a little wary of buying a refurbished from from this site but i’m pleasantly surprised and will definitely come back to order when i can. you also help save the planet from e-waste so that’s another plus as well

    Item

    iPhone 7 32GB - Black Unlocked

    Condition

    Fair

    Reviewed in the United States on June 13, 2020

  • L

    Latonya W.

    Purchased on February 27, 2020

    Verified purchase

    My first purchase from Backmarket was an iPhone 6 Plus. It has some problems but there customer service was superb. I contacted Backmarket, which was surprisingly easy, and I had a new phone in no time. Greg kept me updated every step of the process. I have since purchased 2 laptops, 4 iPhone 8 Plus, 2 pair of Apple AirPods and an Apple Watch. I love Backmarket!!

    Item

    iPhone 8 Plus 64GB - Space Gray - Unlocked

    Condition

    Fair

    Reviewed in the United States on September 10, 2020

  • C

    Charina H.

    Purchased on December 5, 2019

    Verified purchase

    I was extremely happy with my experience on back market. They have great prices, fast shipping, wonderful customer service. I would recommend them to anyone purchasing refurbished items. I will definitely be purchasing again. I bought my phones Christmas 2019 for my children. They look brand new even with the description given. I have not had one problem with them. Thank you again Back Market.

    Item

    iPhone SE (2016) 16GB - Space Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on April 12, 2020

  • A

    Anne M.

    Purchased on June 25, 2019

    Verified purchase

    I completely trust this vendor. My phone was in great condition, and has worked extremely well for me. The refurbished version not only saved me a ton of money, it was refurbished nicely. A trustworthy seller, A+

    Item

    iPhone 7 Plus 128GB - Rose Gold - Unlocked

    Condition

    Fair

    Reviewed in the United States on June 30, 2019

  • C

    Connor K.

    Purchased on May 6, 2019

    Verified purchase

    Soooooo glad I went through Backmarket instead of the apple store--saved myself almost $200 off an iPhone 7 plus. I was a little nervous buying a phone with a 'bronze' rating, but now that I have it, I can see that the few imperfections are almost completely unnoticeable! Love not having to buy new stuff/use more resources--especially when it means saving money and getting an excellent product!

    Item

    iPhone 7 Plus 32GB - Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on May 9, 2019

  • S

    Shari P.

    Purchased on October 13, 2018

    Verified purchase

    Back Market showed the iphone se online with a silver rating & im very happy with the appearance of the phone, i'm all about the savings for a good product & saving the planet. plus my phone case covers the tiny little cosmetic boo boos! i love my SE & everything works great on the phone. my verizon account allowed me to even get my same insurance coverage on this phone which was a bonus i didn't expect. the charger didnt work, so i contacted refurbisher & i received a new working charger a few days later. im so impressed with the quality of my phone, the price of the phone & customer service team that i just bought my special needs son the same iphone se which is in better rating shape than the one i bought & even a better price. im turning my finance office partners on to this great savings company & ill be a backer for life! glad i found you!

    Item

    iPhone SE (2016) 64GB - Space Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on October 27, 2018

  • R

    Robert B.

    Purchased on May 31, 2018

    Verified purchase

    Hey guys, don't blow me up with too many emails if I were to suggest anything at all!! But yes I love the phone. Best price ever!! Great phone, g5 is my favorite phone I've ever owned and you sell them refurbished for less then it cost to claim it on my insurance lol. So thank you very much. Keep up the awesome work. The only thing I can say is maybe buff out the camera scratches over the lens more because it's slightly scuffed on mine.. But it's no big deal to me at all. Some people might have more issue with it. Thanks again!

    Item

    LG G5 32GB - Grey Verizon

    Condition

    Fair

    Reviewed in the United States on June 6, 2018

  • J

    Jamila M.

    Purchased on March 10, 2020

    Verified purchase

    it's nice

    Item

    iPhone 7 32GB - Black Unlocked

    Condition

    Fair

    Reviewed in the United States on July 27, 2023