Electrodealz Inc's customer reviews

4.2/5

192 verified reviews in the last 6 months.

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    Nick S.

    4.6/5

    Reviewed in the United States on March 11, 2024

    The phone is great, back market is great, but the refurbisher, Electrodealz Inc, not so much. Had the phone for about 5 months, the battery started swelling, causing the screen to unglue. It was still under warranty so I sent it back. I followed the directions to wipe the phone, using the offline directions as I was afraid to power up the phone with a swollen battery. Apparently I didn't wipe it correctly, because they immediately sent it back with no communication from them because "your phone is locked [with] pin/pattern." Why do they need to get into the phone to replace the battery anyway? Seems like a convenient excuse to me. I should have just gone with my gut and bought the kit on ifixit and done it myself, which is what I'm going to do now. The Backmarket part of the return/warranty process was very easy and painless though, so I'll give them that, though I do wish I could talk to the seller directly.
    Google Pixel 5 - Unlocked

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    Purchased on September 7, 2023

  • R

    Rob T.

    5/5

    Reviewed in the United States on January 21, 2024

    I bought my refurbished Pixel 6a and it was in great shape. Not a scratch or a mark on it. Everything was in working order and all that I had to do was transfer my information and it was ready to go. I will definitely buy from Backmarket again.
    Google Pixel 6a - Unlocked

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    Purchased on January 7, 2024

  • D

    David B.

    5/5

    Reviewed in the United States on March 31, 2024

    excellent product and fast shipping. Since most if not all of these refurbished phones have the original carriers boot and logo, it would be nice to see my own carriers logo, but not at all a deal breaker
    Galaxy S10e - Unlocked

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    Purchased on March 19, 2024

  • K

    Kaelan F.

    4.5/5

    Reviewed in the United States on November 8, 2023

    I purchased the lemongrass color in the fair tier and the phone came basically brand new and was flawless. The only way I could tell it was used was because of a little gunk in the USBC port. Don't expect to get a good quality USBC cord, as the one that shipped with the phone was an unbranded Amazon basics one. If you want/need a good quality cord you should order or buy one separately. The only problems I've had with this unit is having to flash an update and having shotty service, but that is the fault of T-Mobile and not the refurbisher. I'm able to get 5-7 hours of screen on time from a full charge, and is able to make it through most of the day in standby with always on display, occasional texting, Spotify playing in the background, and charging at night.
    Google Pixel 7 - Unlocked

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    Purchased on October 20, 2023

  • A

    Andrew E.

    4.7/5

    Reviewed in the United States on February 4, 2024

    I was sent the wrong phpne. i purchased a Samsung galaxy S9+ but instead a received the S9. I can say the returning process was smooth. I was not given a hard time about returning the phone, they easily refunded my money back without a hassle.
    Galaxy S9+ - Unlocked

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    Purchased on January 26, 2024

  • E

    Esther T.

    5/5

    Reviewed in the United States on March 9, 2024

    I ordered the galaxy z flip4 256gb dark purple, I was very excited to receive it earlier than expected, I set it up with my network and I am so happy it worked immediately, I tried 2nd hand phones before, but all disappointments, I am so glad I found you Back Market, you guys rule, the phones are practically brand new, and ran like new, very very satisfied, I will be shopping from you again whenever I want an upgrade. Thank you back market
    Galaxy Z Flip4 - Unlocked

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    Purchased on March 5, 2024

  • C

    Cedric G.

    4.6/5

    Reviewed in the United States on February 12, 2024

    The Samsung Note 20 is absolutely not just in fair condition. It looks practically brand new. The delivery was very early, it was delivered 3 days early and packaged in bubble envelope in a phone box. I will be buying from here once again to replace another phone I have for my work phone.
    Galaxy Note20 5G - Unlocked

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    Purchased on January 30, 2024

  • M

    Maxximus W.

    5/5

    Reviewed in the United States on January 16, 2024

    I was skeptical at first, but when I received the phone, I was shocked. It looked brand new, and I've been using it for only a day, but it's been a great experience. Honestly, for something this high quality, I'd expect the price point to be higher. The shipping was much faster than anticipated. Overall, my experience was far better than anticipated. The only negative I noticed is that the phone overheats on the front screen while charging. But, it's a great deal!
    Galaxy Z Flip5 - Unlocked

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    Purchased on January 12, 2024

  • C

    Christal R.

    4.3/5

    Reviewed in the United States on January 20, 2024

    I bought 2. One for my niece whose phone works perfectly. Condition is pretty decent too. I chose the good option because that what I could've afforded. And then another for my brother When on the lock screen there is a line but regular there is none. He's ok with it tho. The condition was decent as well. Will continue to shop on back market.
    Galaxy S20 FE 5G - Unlocked

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    Purchased on December 21, 2023

  • A

    Amy H.

    4.4/5

    Reviewed in the United States on January 3, 2024

    The phone works great. The only issue I have with the phone is the back of the phone (the part that comes off) is coming apart from the phone itself. I do have a case on the phone so its holding it in place but without the case the back will eventually pop all the way off the phone, dirt and dust, and water could easily get into the phone. I did order a "fair quality" phone, though, and that's what I got.
    Galaxy S20 5G - Unlocked

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    Purchased on December 27, 2023