Customer reviews

3.8/5

82 verified reviews in the last 24 months.

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  • M

    Michael M.

    Purchased on April 24, 2023

    Verified purchase
    4.1/5

    I purchased the Samsung Galaxy A50. It looked good, like new, but does not function as it should. The GPS just goes haywire, and I cannot trust it to get me where I'm going. There are some smaller glitches with the typing of texts, and it makes unnecessary noises, especially when charging. It beeps inappropriately, sometimes waking me up. So now I have to charge it in another room. Also, when you swipe the screen to answer a call, often it doesn't work and I can't answer the call easily.

    Reviewed in the United States on March 26, 2025

    Galaxy A50 64GB - Black - Unlocked
  • J

    Julie L.

    Purchased on April 21, 2023

    Verified purchase
    4.5/5

    My purchase was great . My wife dropped it and shattered the screen.I went through your website to warranty it. Your site sent me to asurion website for warranty which I purchased . I couldn't fill out a claim online since they want a " PLAN NUMBER" which it says I should have received in a welcome email that I never received . I looked through my emails and spam folder and nothing. I called to start a claim they started it and sent me a form that I completely filled out and submitted along with my proof of purchase receipt which has extended 13 month warranty, waited 4 hours for email back and they say my form was incomplete and I needed to sign it ( which I did ). I called them again and they said Im to late today I need a different department that is going over my claim. Now I need to call them again tomorrow. Now I"m 3 days into this with a broken phone. It's getting frustrating.al started when I never received my plan number and it is no where on my receipt.

    Reviewed in the United States on March 26, 2025

    Galaxy A51 128GB - Black - Locked AT&T
  • J

    Josefina L.

    Purchased on October 7, 2022

    Verified purchase
    5/5

    I love it! It’s just what I wanted. It was in perfect condition!! Like a brand new watch. Thank you back market! I’ll buy it again.

    Reviewed in the United States on March 26, 2025

    Apple Watch Series SE 1 (2020) GPS + Cellular 40 mm - Aluminium Gold - Sport band Starlight
  • H

    Hector Z.

    Purchased on June 17, 2023

    Verified purchase
    5/5

    perfectly delivered as promised an amazing two phones!! I love back market and I have shared the news

    Reviewed in the United States on March 26, 2025

    Galaxy Z Fold4 256GB - Black - Unlocked
  • P

    Peter B.

    Purchased on June 6, 2023

    Verified purchase
    4.6/5

    Item met expectation. Delivered quicker than expected, and the phone was in very good shape. Nice doing business with you

    Reviewed in the United States on March 26, 2025

    Galaxy Z Fold4 512GB - Black - Unlocked
  • V

    Victor J.

    Purchased on May 27, 2023

    Verified purchase
    4.3/5

    Phone came in as expected. Great condition and works impeccably! Only thing was it arrived with an apple charger instead of a type c but not a major issue for me.

    Reviewed in the United States on March 26, 2025

    Galaxy A53 5G 128GB - Black - Unlocked
  • J

    Jhon N.

    Purchased on May 16, 2023

    Verified purchase
    4.4/5

    Everything came when they said and they also gave a charge with it I really didn't expect that the headphones work they don't work so good with calls but for a low price I feel like it's fair.

    Reviewed in the United States on March 26, 2025

    Apple AirPods Pro 2nd gen (2022) - MagSafe (Lightning) Charging case
  • K

    Kelly W.

    Purchased on May 5, 2023

    Verified purchase
    5/5

    Literally looks and feels brand new! Could not be happier with this product. Why buy new when you can get something just as good for less?

    Reviewed in the United States on March 26, 2025

    MacBook Pro (2022) 13-inch - Apple M2 8-core and 10-core GPU - 16GB RAM - SSD 512GB
  • J

    Jacob S.

    Purchased on April 30, 2023

    Verified purchase
    4.3/5

    Phone arrived in time, in good condition, and I like the phone. It works well and is worth the money to me

    Reviewed in the United States on March 26, 2025

    Galaxy Z Fold4 512GB - Black - Unlocked
  • S

    Susan S.

    Purchased on April 27, 2023

    Verified purchase
    4.8/5

    Everything about the phone is better that expected. Works beautifully. Fast delivery from Back Market and very satisfied.

    Reviewed in the United States on March 26, 2025

    Motorola Moto G Pure 32GB - Purple - Unlocked