Customer reviews

Overall rating

278 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.2/5

  • Accessories

    3.9/5

  • Battery

    4.1/5

  • Lens & Camera

    4.3/5

  • Packaging

    4.2/5

  • Shipping

    4.4/5

Reviews

  • Kristine G.

    Verified

    Reviewed 11/30/22, United States.

    My refurb ipad pro arrived in PERFECT condition! It has no blemishes whatsoever, and runs beautifully. I am beyond pleased with this purchase, which would up being roughly 50% less than retail! Shipping was fast and it was very well packaged for protection!

    Condition

    Excellent

    Purchased

    11/15/22

  • Elizabeth j P.

    Verified

    Reviewed 1/9/23, United States.

    I purchased this iPad Air for my granddaughter for Christmas, and she Absolutely Loves it! It arrived quickly and in Perfect condition inside & out. Instead of a charging cable,I think it’s a data cable possibly? That was accidentally sent. But one message sent was all it took for a $10 credit to be offered, so I can purchase a new charging cable. I’ve made several purchases from Backmarr since I learned of them in 2019 and I couldn’t be happier with every single transaction. I recommend Backmarket to everyone I know and they Love them as well. If you’re reading reviews because you’re on the fence, just jump over and do it! You won’t be sorry!! Many Thanks to all!!

    Condition

    Excellent

    Purchased

    11/28/22

  • Daniel C.

    Verified

    Reviewed 3/14/23, United States.

    The iPhone 13 Pro Max with 1 TB of memory was a birthday gift for a 16 year old niece in the Philippines. I had BackMarket send it to me and it arrived in excellent condition. I then shipped it to the Philippines using FedEd and they do something over there to ensure people don't have nice things mailed to them. The FedEx box was damaged and the phone had a couple of scratches on it. The 16 yo put a cover on it and it's the best thing she has ever had for a phone. It should give her a few years of enjoyment. She couldn't be happier.

    Condition

    Excellent

    Purchased

    2/20/23

  • Timothy B.

    Verified

    Reviewed 12/19/22, United States.

    Got this for about 130, came in original box with new Samsung charger, could've told me it was new and I would've believed it. Love this watch 4 classic and love good deals. Shipping wast fast too and it was in better shape than I expected. It's like brand new lol

    Condition

    Good

    Purchased

    12/6/22

  • Josefina L.

    Verified

    Reviewed 8/18/23, United States.

    I love it! It’s just what I wanted. It was in perfect condition!! Like a brand new watch. Thank you back market! I’ll buy it again.

    Condition

    Excellent

    Purchased

    10/7/22

  • David R.

    Verified

    Reviewed 4/23/23, United States.

    This the 3rd Apple item that I have purchased from you. The 12.9 appeared to brand new, could not see any wear. Mounted in a Logitech Folio. I am using it in place of note book I seldom used! D Renner

    Condition

    Excellent

    Purchased

    4/4/23

  • Jeffrey S.

    Verified

    Reviewed 12/4/22, United States.

    This iPhone with everything they said it was going to be I expected a little bit of air condition it was in excellent condition works perfect unlocked great phone use these people I'm telling you you're going to save money

    Condition

    Good

    Purchased

    11/11/22

  • Larry Z.

    Verified

    Reviewed 3/12/23, United States.

    Iphone seems to be perfect so far. Your online instructions make the transfer from my older iphone easy. You just have to remember to open each app and imput your passwords. Love the experience and phone, thanks. LZ

    Condition

    Excellent

    Purchased

    2/23/23

  • Cierra H.

    Verified

    Reviewed 1/18/23, United States.

    I love my Galaxy Z Fold 3 5g! It is beautiful! I received it in the color matte green and in excellent condition. It was delivered in a timely fashion and it even came with the original box and charger cord! It has no dents, dings, or scratches at all! If I didn't know any better I would think that it was brand new! It works perfectly. This is my 4th phone from backmarket! Customer service was great whereas, I had previously ordered another Fold 3 which had issues.. They quickly refunded me and even sent me a discount code towards ordering another phone, which was appreciated. Their communication was great! I will forever shop with this company! Thanks Backmarket! 😊

    Condition

    Excellent

    Purchased

    1/6/23

  • David M.

    Verified

    Reviewed 12/17/22, United States.

    Service was great. New cable came with but no charger. Don’t remember if description said it was included or if I just assumed bc new comes with one. NBD since I have a good charger. Besides, whole point of buying refurbished is to cut down on waste.

    Condition

    Excellent

    Purchased

    12/5/22