Customer reviews

803 verified reviews in the last 10 years.

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  • A

    Adam F.

    Purchased on September 25, 2024

    Verified purchase

    I recently purchased a phone from Back Market. I was pleased with the condition of the phone when I received it. It works great, and I'm really enjoying it. If I were in the market for another phone, I would definitely buy from Back Market again.

    Item

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on November 7, 2024

  • A

    Antonio R.

    Purchased on May 16, 2024

    Verified purchase

    Got it sooner than expected chose "good" condition for samsung s21 had a small scratch on back but hardly noticeable. I barely got it hooked up to my provider today so far so good 👍. if everything works out will be purchasing another soon.

    Item

    Galaxy S21 5G 128GB - Purple - Unlocked

    Condition

    Good

    Reviewed in the United States on May 22, 2024

  • R

    Robert H.

    Purchased on December 8, 2024

    Verified purchase

    Phone was a great price, arrived promptly, and was exactly what I ordered. This is the third phone I've ordered and the experience has been consistently good.

    Item

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Fair

    Reviewed in the United States on January 9, 2025

  • M

    Matthew T.

    Purchased on November 7, 2024

    Verified purchase

    Phone was in better shape than described in listing, extremely satisfied! This is my 3rd time purchasing from backmarket, and I will definitely be back for round 4 when the time comes.

    Item

    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Condition

    Fair

    Reviewed in the United States on November 18, 2024

  • C

    Carmen Y.

    Purchased on March 7, 2024

    Verified purchase

    Great purchase. It works well and is in very good condition. Doesnt lag and isnt glitchy. Honestly, I cant find anything wrong with it! This is my 3rd or 4th BackMarket purchase and I've been happy w each purchase.

    Item

    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Condition

    Good

    Reviewed in the United States on March 26, 2024

  • R

    Rachel T.

    Purchased on February 28, 2024

    Verified purchase

    Had to clean up the phone a little when i got it. Looked like it'd been sitting on a shelf for awhile. That said, phone is in great condition even though I purchased "fair" condition. Very minimal scratch on the front but I can barely see it. Great buy

    Item

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on March 19, 2024

  • J

    Jared A.

    Purchased on January 26, 2024

    Verified purchase

    My order was shipped on time, although FedEx had a delay in delivery. I received it yesterday and it looks absolutely brand new! It works perfectly and everything transferred from my old phone using wi-fi in just a matter of minutes. I would definitely buy from here again!

    Item

    Galaxy S20+ 128GB - Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on February 2, 2024

  • S

    S J.

    Purchased on November 5, 2023

    Verified purchase

    Product works exactly as intended. Everything seems good. I noticed a really minor scratch on the screen but I can't find it now, it's hardly noticeable. The site was easy to use, and the shipping was quick.

    Item

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on December 28, 2023

  • J

    James W.

    Purchased on December 7, 2023

    Verified purchase

    Phone great an in great shape. Setup was easy with my carrier and most info was download from my account w carrier. Only thing didn't care for was the Otterbox case. Didn't come with screen protector, was $27 for a case that sells for $13 elsewhere. Works great!

    Item

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on December 24, 2023

  • F

    Fred M.

    Purchased on September 20, 2023

    Verified purchase

    This is the second phone well third if you include my wife's phone and they have been fantastic! Back Market is the way to go. First class service and their phones are always better than the rated condition. And I like the idea of reducing the amount of electronic waste!

    Item

    Galaxy S20+ 5G 128GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on October 12, 2023