Customer reviews

4.3/5

32 verified reviews in the last 24 months.

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  • R

    Rodney R.

    Purchased on November 9, 2023

    Verified purchase
    4.8/5

    Extremely satisfied with my Samsung Galaxy S20 ultra. I had no ideal a refurbished phone could look so good. As of now everything appears to be in good working order. Plus a save a few bucks and no installment on my phone bill. Thanks again.

    Reviewed in the United States on March 26, 2025

    Galaxy S20 Ultra 512GB - Black - Unlocked
  • M

    Maritza M.

    Purchased on December 3, 2021

    Verified purchase
    5/5

    I ordered this back in 2021 and it is now 2023 soon to be 2024 and this ipad still works perfectly. i’m very happy with this purchase. this was the first thing i bought off of this app and i was a little skeptical at first. i was worried about the longevity of the device but it still works perfectly and ive had no issues.

    Reviewed in the United States on March 26, 2025

    iPad Pro 12.9 (2018) 64GB - Space Gray - (Wi-Fi)
  • T

    Tiffany M.

    Purchased on November 11, 2023

    Verified purchase
    4.6/5

    The phone was in great condition! It doesn't seem to have as good service as I had before. It's supposed to be a 5G but I never have 5G so I'm not sure if that's an issue with this phone. But the phone is nice. Delivery was quick.

    Reviewed in the United States on March 26, 2025

    Galaxy S20 5G 128GB - Gray - Unlocked
  • D

    Dawn M.

    Purchased on July 22, 2023

    Verified purchase
    4.5/5

    the process has been great. it arrived quickly. the condition was rated as good. there's nothing wrong with my phone. the only thing I don't like is how quickly the battery goes, even with power saving mode. I don't believe this has anything to do with BackMarket. I believe it's just an issue with Samsung. which is why I am still rating my experience a 5 star one. communication has been great. I traded in my old cracked phone and am currently awaiting them to assess. I will never buy a new phone again. thanks, BackMarket. you've gained a lifetime customer.

    Reviewed in the United States on March 26, 2025

    Galaxy Z Fold3 5G 256GB - Black - Unlocked
  • M

    Myrl F.

    Purchased on August 22, 2023

    Verified purchase
    4/5

    Shipping was abysmally slow. The Tablet was promised in 3 days, arrived in 10 days. Contacted the seller twice to be informed it had not shipped yet. The tablet itself is in excellent shape. No scratches anywhere. It performs as it should. Transfered contents from an old tablet to this one via Smart Switch and apps, photos, bookmarks transfered. While I was less than happy about the slow shipping I am very pleased with this

    Reviewed in the United States on March 26, 2025

    Galaxy Tab S6 64GB - Blue - (Wi-Fi)
  • A

    Angela C.

    Purchased on August 31, 2023

    Verified purchase
    5/5

    Love love this phone…it arrived fast and it’s exactly like bran new…thank you so much back market for providing me and my family with the best phones at the best prices… I recommend everyone to buy from them always…

    Reviewed in the United States on March 26, 2025

    Galaxy Note20 Ultra 512GB - Black - Unlocked
  • K

    Kim P.

    Purchased on January 4, 2023

    Verified purchase
    4.5/5

    We have purchased many electronics from BackMarket and we love them because of the prompt and courteous communication and the 12 month warranty is a must, and they honor this. We had an issue with this flip phone several months after purchase; it kept turning on and off at random, and the seller was prompt and solved our issues immediately. Thank you, and we will continue purchasing from Back Market

    Reviewed in the United States on March 26, 2025

    Galaxy Z Flip 3 5G 256GB - Black - Unlocked
  • J

    John D.

    Purchased on June 29, 2023

    Verified purchase
    4.8/5

    If you ask me the watches condition is actually better than good! I couldn't find any blemish, scratches, or anything! Only issue I have is that the band in the picture is white. I recieved a black band instead

    Reviewed in the United States on March 26, 2025

    Samsung Smart Watch Galaxy Watch4 Classic HR GPS - Silver
  • K

    Ka'mya C.

    Purchased on August 2, 2023

    Verified purchase
    4.7/5

    Absolutely in love with my phone. Had it a few weeks and it's amazing. The camera quality is phenomenal, the space is amazing. Battery life is NOT impresive, but that was expected. I don't expect to get an entire day off one charge. This phone is such a good conversation starter, and it even attracts men! How cool is that?

    Reviewed in the United States on March 26, 2025

    Galaxy Z Flip 256GB - Black - Unlocked
  • S

    Sheryl E.

    Purchased on July 24, 2023

    Verified purchase
    4.8/5

    I love it and seems to have great durability after already dropping it a few times and easy to use. I'm a busy mom that wanted something to help keep my life in order but with ease and this is absolutely doing everything that I needed and then some. I did read reviews on these phones prior to buying and they said it had horrible battery life but I totally disagree and haven't had to charge it but every other day no gaming just business and occasional music streaming. LOVE THIS PHONE!

    Reviewed in the United States on March 26, 2025

    Galaxy Z Fold4 512GB - Beige - Unlocked