Giftscircle's customer reviews

I ordered the iPhone 13 mini in Excellent condition. It came quickly which was awesome. I don’t think I would label it as “excellent” condition because of the scratches on the screen. But, I put a screen rote for and case on and you wouldn’t even know they were there! So far, the phone has been working great. The battery’s max capacity was 89% when I received it.

I am a first (and probably last) time Back Market buyer. I was disappointed to find several scratches—some quite deep—on my phone screen, despite it being described as Very Good condition. However, the rest of the body appears to be in decent shape and the phone seems to work well.

I've used Back Market in the past and have even recommended it to people because I've had a positive experience previously. Unfortunately, my most recent delivery was very disappointing. The phone arrived inside of a small box with a single sheet of bubble wrap protecting it. You could feel the phone bouncing around when you picked up the box. I removed the phone from the bubble wrap sleeve and was expected to see a phone in "Excellent" condition, as this is what I ordered. Instead, I immediately saw a large, rather deep scratch that stretched from top to bottom. Two smaller scratches were on either side. I have just started to return process, but I am incredibly disappointed as I will not have the item returned and reordered for Christmas, which was the ultimate goal. I support BackMarket's mission and I've even had to defend the refurbished market in some cases and people always say that I should just by new. Sadly, it looks like I may need to in future.

No damage, works amazing, great battery health. Only issue was that I selected fast delivery for 2 days but it got here in 3 days. I’m not trippin tho bc the wait was worth it.

The shipping was a little poor felt like my phone was just throw in a box with a little bubble wrap but other then that the phone works fine and no comp

All good! Got my new phone in a couple days. Fired it up with the SIM card and dropped everything over from the cloud! Seemless! Phone is in great shape - looks and operates like brand new!

Need to return items

Great phone good condition and works perfectly for really cheap to good phones if on a budget😊

Horrible horrible horrible, bought an excellent iPhone 14 pro max. Came absolutely destroyed, sides were scratched to bits and back camera was cracked. Disgrace after spending so much money on this device