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Emma M.
Purchased on April 14, 2024
Terrible experience.
I ordered a laptop, the laptop arrived dirty with all old stickers from someones school still attached, and it did not even turn on.
I contacted back market and choose to have it returned for a repair or replacement. 10 days passed by after black market received my return, and I heard nothing, upon contacting them it took an additional 2 days for them to say the only option was a refund, and an additional 2 days to get the refund.
I needed the laptop for work and have now had to somehow scrape by without a computer for close to a month.
Unless you want to take a gamble, dont bother with Back market.
HP ChromeBook 11A G6 EE A4 1.6 ghz 16gb eMMC - 4gb QWERTY - EnglishReviewed in the United States on May 7, 2024