Customer reviews

243 verified reviews in the last 10 years.

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  • S

    Steve I.

    Purchased on October 2, 2023

    Verified purchase

    The iPhone 12 mini 128GB looks as good as new, I cannot tell that it was refurbished. I those "excellent condition" and indeed this one was. Battery is at 86%, price was good, iPhone arrived fairly quickly and a day earlier than promised. Happy customer, will buy from BackMarket again.

    Item

    iPhone 12 mini 128GB - Red - Unlocked

    Condition

    Excellent

    Reviewed in the United States on November 2, 2023

  • E

    Elizabeth A.

    Purchased on July 27, 2023

    Verified purchase

    I was a little nervous at first buying a refurbished phone but once I read everyone’s reviews i felt better with my decision. I am so happy with the price and quality of this purchase. I purchased the green iPhone 12 in the “excellent condition” choice for my sons 11th bday, and the phone arrived looking brand new and had 99% battery life. I literally could not find one little mark on this phone. My son is so happy! He’s been using it for about 2 weeks and no problems! I will definitely be ordering phones, gaming systems, laptops, etc. from here instead of buying brand new. I couldn’t recommend enough!! Thank you Backmarket!

    Item

    iPhone 12 64GB - Green - Locked AT&T

    Condition

    Excellent

    Reviewed in the United States on August 13, 2023

  • M

    Melanie W.

    Purchased on March 13, 2024

    Verified purchase

    I received my iPhone 13 in a short time. I ordered a fair condition iPhone 13 and it arrived looking as if it was barely used. The phone was unlocked and in great condition. I will definitely be ordering from back market again.

    Item

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Fair

    Reviewed in the United States on April 1, 2024

  • R

    Rhonda C.

    Purchased on June 8, 2024

    Verified purchase

    My IPhone 12 was delivered and I was pleasantly surprised by the item. I ordered a good instead of excellent in hopes the difference would not be an issue. It was absolutely flawless in my opinion. The truth will rely on the performance. I had my local ATT tech check it out for me. He said it appeared to be in good working order. Thank you Backmarket for a great transaction.

    Item

    iPhone 12 256GB - Blue - Unlocked

    Condition

    Good

    Reviewed in the United States on June 14, 2024

  • P

    Patrick P.

    Purchased on March 2, 2024

    Verified purchase

    This phone came in great shape internally with a really good battery capacity of 86% for being an old phone. The exterior was in the “good” category so it of course has some scratches but overall still pretty clean. I have purchased three devices (2 phones and a laptop) from back market and each time was a fantastic purchase. I hope to continue buying devices from back market in the future!

    Item

    iPhone 12 128GB - Blue - Unlocked

    Condition

    Good

    Reviewed in the United States on March 17, 2024

  • P

    Peter C.

    Purchased on October 30, 2023

    Verified purchase

    Like new, very nice. Using as a backup to my other 11-Pro but this one is a 512 vs my older Back Market 11-Pro 256. I don’t want a 12 or newer. Used Affirm again, seamless. Only issue was battery at 75% or so (lifespan) level…went to Apple store today & got new battery. I’m very pleased.

    Item

    iPhone 11 Pro 512GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on November 13, 2023

  • K

    Kelly B.

    Purchased on September 30, 2023

    Verified purchase

    Really glad we discovered Back Market! With a family of four - in and out of phones - it is nice to have a reliable and effective resource to upgrade devices without breaking the bank for new ones. We had a great experience from shopping, ordering, trading in and receiving our purchase in a timely manner. Will continue to use Back Market as a tech resource for our family!

    Item

    iPhone 11 256GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on October 15, 2023

  • T

    Tisha J.

    Purchased on April 24, 2023

    Verified purchase

    Received the phone in a timely fashion, and it was in excellent shape. The phone holds a good charge, and I absolutely love it - the lavendar color is so my taste! I use it for work and personal business. I would recommend using Backmarket to my friends and family!

    Item

    iPhone 12 128GB - Purple - Unlocked

    Condition

    Excellent

    Reviewed in the United States on August 31, 2023

  • J

    James D.

    Purchased on July 18, 2023

    Verified purchase

    We're really happy with out new phones . . . and what a relief to not have to spend almost $1000 for a new phone. You're doing the right thing for the environment and for the using public. Shalom & thanks, Jim & Susanne Dorman

    Item

    iPhone 12 64GB - Purple - Unlocked

    Condition

    Excellent

    Reviewed in the United States on August 17, 2023

  • V

    Valentina M.

    Purchased on November 2, 2023

    Verified purchase

    WOW.. me impresiono!! supero mis expectativas literalmente no tiene ni un solo raspon y esta en perfectas condiciones!! muchas gracias. WOW..I am so impressed!! It exceeded my expectations, it literally does not have a single scratch and is in perfect condition!! thank you so much.

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on November 3, 2023