Customer reviews

Overall rating

124 verified reviews

Rating details

  • Accessories

    3.4/5

  • Overall performance

    3.1/5

  • Battery

    3.3/5

  • Lens & Camera

    3.7/5

  • Appearance

    3.4/5

  • Packaging

    3.5/5

  • Shipping

    3.8/5

Reviews

  • Danielle J.

    Verified

    Reviewed 7/12/23, United States.

    I’m so glad I found Back Market! Not sure I’ll ever buy anything new again. I’ve purchased a MacBook Air, Apple Watch, and a 2m lightning cable. All came beautifully packaged, looks like new, and have no issues. Items have always arrived ahead of promised delivery dates and in better condition than expected. I’ll be back for more watches and phones as my business grows.

    Condition

    Excellent

    Purchased

    6/24/23

  • Amir-ra P.

    Verified

    Reviewed 7/14/23, United States.

    I got the MacBook Pro 2017 and it can three days after I ordered it in fair condition and it looks amazing. I was scared of being ripped off because I got it so cheap but I am happy with my product. The only thing I will say is that it gets kinda hot pretty fast but nothing bothersome overall I’m satisfied:)

    Condition

    Fair

    Purchased

    7/10/23

  • Alexis B.

    Verified

    Reviewed 8/18/23, United States.

    Not only did I not receive a power cable, I received the wrong model of MacBook Air, complete with food crumbs and dirt in the crack between the keyboard and screen, fingerprints all over the camera, and visible damage to the screen. When I receive what I ordered I will post a proper review. I can’t even comment on the performance of it because I can’t turn it on without a cable.

    Condition

    Good

    Purchased

    8/12/23

  • Boti M.

    Verified

    Reviewed 9/5/23, United States.

    Extremely bad experience, do not recommend it. Ordered an iphone 13 pro max and I recieved an iphone 6 after 2 weeks.I have no idea how this could have happened. Also they told me that I will most likely receive a refund after another 2 weeks, even though it was their fault.

    Condition

    Excellent

    Purchased

    8/24/23

  • Maricel P.

    Verified

    Reviewed 8/27/23, United States.

    Thank you for the refund of this item .

    Condition

    Excellent

    Purchased

    7/30/23

  • Ashley S.

    Verified

    Reviewed 12/20/22, United States.

    I like the iPad however I was disappointed that it came in a big box rather than a small box for wrapping purposes

    Condition

    Good

    Purchased

    12/15/22

  • Ashley M.

    Verified

    Reviewed 11/13/23, United States.

    FIRST..it took this iPad 2 days to even charge. Then when it finally charge it had the previous owner’s password still connected so I couldn’t get into it. Hooked it up to iTunes only to find out that the iPad was activation locked and there was nothing I could do with it. They wanted me to send it back then wait for them to get it to give me a refund or replace

    Condition

    Good

    Purchased

    3/27/23

  • Monica B.

    Verified

    Reviewed 8/3/23, United States.

    I really like this cable, it works great, unfortunately I gave it away by mistake so I have to order another one!

    Condition

    Excellent

    Purchased

    6/29/23

  • Oliver T.

    Verified

    Reviewed 6/29/23, United States.

    Everything works perfectly, i ordered it in fair condition which i think could have been the worst quality but it came like a brand new macb 🤗 i totally recommend them Thank you a lot

    Condition

    Fair

    Purchased

    5/30/23

  • Kaleb B.

    Verified

    Reviewed 5/22/23, United States.

    Great item! Arrived earlier than expected and is in great shape. I will definitely be using BackMarket in the future.

    Condition

    Good

    Purchased

    5/8/23