Customer reviews

4.2/5

86 verified reviews in the last 24 months.

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  • K

    Karen P.

    Purchased on January 14, 2024

    Verified purchase
    5/5

    So far, I am very happy with my phone! It is a huge upgrade from my previous one. I was nervous about buying a refurbished phone, but my son talked me into it, and I'm so glad he did! Buying a used phone is a whole new world to me, but It's great. The only thing I wish I would have done different is order the one that was excellent condition, as opposed to good. I tried to contact the seller and upgrade my order immediately, but couldn't figure out a way to do that. It's all good. I love it. Thank you!!

    Reviewed in the United States on March 26, 2025

    Galaxy S22+ 5G 256GB - Black - Unlocked
  • M

    Matt H.

    Purchased on November 26, 2024

    Verified purchase
    5/5

    I was extremely pleased at the speed of shipment, the quality of the phone so much so I bought my daughter a MacBook Pro for Christmas. Be advised...there is a Military Discount option of which I was not aware until after I bought these things. Very pleased and I highly recommend.

    Reviewed in the United States on March 26, 2025

    iPhone 12 mini 64GB - Black - Unlocked
  • C

    Chanelle J.

    Purchased on November 26, 2023

    Verified purchase
    4.8/5

    Phone came within a couple of days after placing the order. No marks. Perfect condition. I got an IPhone XS Max in excellent condition. The only problem is the top left hand corner at times is unresponsive but wasn’t enough to return the phone. I will be purchasing from this seller aga

    Reviewed in the United States on March 26, 2025

    iPhone XS Max 64GB - Gold - Unlocked
  • C

    Cody S.

    Purchased on January 24, 2023

    Verified purchase
    5/5

    Arrived like new, can't even tell that it was refurbished, well done BackMarket! As for the phone itself, huge improvement over what I had before, Samsung's OS has some weird quirks that took some getting used to but nothing unlivable. I did have to dig into dev options to remove some bloatware from Samsung and AT&T that came preinstalled on the phone, but after getting it set up how I like, I can honestly give it the highest compliment which I am capable of giving a mobile device: I don't think about it, I just use it.

    Reviewed in the United States on March 26, 2025

    Galaxy A52 5G 128GB - Black - Unlocked
  • P

    Patrica P.

    Purchased on November 27, 2023

    Verified purchase
    4.8/5

    I was really scared of getting it at first in fear of being scammed but I’m now making this review on my iPhone 12 pro ^^. The only problem I have is that the screen sometimes flickers like a greenish tint on dark screens around the edges but its barely noticeable so I’m not worrying about it.

    Reviewed in the United States on March 26, 2025

    iPhone 12 Pro 128GB - Graphite - Unlocked
  • S

    Susanne W.

    Purchased on March 1, 2024

    Verified purchase
    5/5

    My refurbished IPhone is great! I’m pleased that I could buy a good quality refurbished Iphone for a lot less than a new.

    Reviewed in the United States on March 26, 2025

    iPhone SE (2020) 128GB - Black - Unlocked
  • L

    Linda I.

    Purchased on November 26, 2023

    Verified purchase
    4.5/5

    This refurbished phone is working great and the price was fair. The battery charges but does not last all day. They gave me a low, but fair price on my trade-in.

    Reviewed in the United States on March 26, 2025

    Galaxy S10e 128GB - White - Unlocked
  • B

    Bethany M.

    Purchased on August 11, 2024

    Verified purchase
    4.5/5

    I like it! I've never been much of an android person and finally decided to try one and I'm glad I picked this one! Great camera! only flaw is it sometimes freezes up and I have to force restart it, other than that this is a great device! I'll definitely be buying more tech from backmarket

    Reviewed in the United States on March 26, 2025

    Galaxy A15 5G 128GB - Black - Unlocked
  • S

    Stuart S.

    Purchased on April 10, 2024

    Verified purchase
    5/5

    In a world of giant tablet size flagship phones with fancy features that I don’t want (always on display, dynamic island) or will never use (advanced camera system), the iPhone SE is the perfect amount of phone for me. My phone arrived in excellent condition both in terms of cosmetics and battery health— it looks like it was barely used— if at all. I plan to use this phone for the next three to five years. I could not be happier with my purchase.

    Reviewed in the United States on March 26, 2025

    iPhone SE (2022) 128GB - Starlight - Unlocked
  • T

    Tim M.

    Purchased on March 28, 2024

    Verified purchase
    4.2/5

    just received my order, I ordered excellent condition, this phone has the corners all scared up. looks like it's been dropped several times. other than that it seems to be ok so far. I just expected more from excellent condition

    Reviewed in the United States on March 26, 2025

    Galaxy S22 5G 128GB - Black - Unlocked