's customer reviews

Overall rating

11 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.3/5

Reviews

  • Ben M.

    Verified

    Reviewed 11/12/24, United States.

    Back Market made the transaction easy and I'm very happy with the speed and performance of the refurbished Dell Precision 7730.

    Condition

    Excellent

    Purchased

    10/21/24

  • Caroline B.

    Verified

    Reviewed 8/13/24, United States.

    I love this laptop. It's lightning fast, great display, good as new keyboard, and adapted so quickly to my software I use for work. Can't recommend enough! AND an added plus it's good looking and lightweight! Battery got me through a whole 7.5hr shift (with battery to spare) when I forgot my charger, too. The only issue was shipping but that was on USPS, not on the company that shipped it!

    Condition

    Excellent

    Purchased

    7/24/24

  • Lenah N.

    Verified

    Reviewed 5/21/24, United States.

    Was skeptical about buying this unit but in the end I decided to give it a try, to my surprise the unit came very clean, no dents or scratches, super clean. I'm impressed with Backmarket.

    Condition

    Excellent

    Purchased

    4/30/24

  • Nora H.

    Verified

    Reviewed 6/23/23, United States.

    It is a good machine - my only quibble is with the research and time it took to update the drivers after I got it. Maybe make it more clear what all a buyer will need to do in order to set up the machine for use once they get it. I also found that some of your vendors were advertising (on their backmarket listings) that they accept paypal when in fact they would not, which was annoying, since I am working overseas and it seems that my visa is not good enough for many merchants - that was also super annoying. I had actually wanted a different laptop, but after many frustrating attempts to buy it with my visa card, I gave up. The jury is out as to whether I am willing to risk that frustration again the next time I need a refurbished laptop. Thank you for asking.

    Condition

    Excellent

    Purchased

    5/19/23

  • Edward M.

    Verified

    Reviewed 9/13/23, United States.

    They've been 👍 👌 great

    Condition

    Excellent

    Purchased

    5/17/23

  • Allan L.

    Verified

    Reviewed 7/24/23, United States.

    Ordered on Friday morning (7/21/23) and it arrived on Monday morning (7/24/23) in excellent condition. It came in the original Dell box and was basically brand new. Very satisfied.

    Condition

    Excellent

    Purchased

    7/21/23

  • Michael P.

    Verified

    Reviewed 6/2/23, United States.

    Excellent condition & great sound quality! This is my second purchase using Back Market, and I've not been disappointed.

    Condition

    Excellent

    Purchased

    5/10/23

  • Kenneth S.

    Verified

    Reviewed 4/14/24, United States.

    Love it but could be faster. Don't know what makes it faster, but would love to know.

    Condition

    Excellent

    Purchased

    3/29/24

  • Susan B.

    Verified

    Reviewed 6/18/23, United States.

    Buds are great! Perfect condition, fast shipping, very satisfied. Thanks so much!

    Condition

    Excellent

    Purchased

    6/3/23

  • Mariajose V.

    Verified

    Reviewed 6/2/23, United States.

    The earbuds delivered are like new. BackMarket is awesome!

    Condition

    Excellent

    Purchased

    5/26/23