LAPRO's customer reviews

The ease of ordering, and the quality of the product that I received, are the reasons for my high review of my purchase from Back Market. If I didn't know that my laptop was refurbished, I would never have known by looking at it. It looks and behaves like a brand new unit. Additionally, the seller threw in an upgrade of a touchscreen. I couldn't be happier with the price, the lightning-fast shipping, and the quality of the product.

It's been 2 weeks since I received the ordered laptop and I can't stress enough how great this company is. The laptop arrived in excellent condition so far haven't noticed anything not working properly. There are no scratches, no blemishes. I am very satisfied with this laptop and with Back Market, I have already recommended my friends. I actually bought my I-phone 14 plus here as well and it was almost brand new. I highly recommend Back Market, not only the savings are fabulous but the quality as well. I'm a happy customer!!

Did not know about Back Market until I made this purchase and they really delivered, got exactly what I paid for and their wrapping job was impeccable, felt incredibly confident that the product wasn't damaged in transit.

Perfect little laptop that does everything I want it to! It even has a touch screen which was not listed in the features, but a nice surprise. Also came with a charging cable. It was packaged well and in great condition as advertised. Had a small initial issue with network connectivity, but I was easily able to reset the network settings and it’s been running perfectly ever since.

The functionality is sensational. The only downside was I did order the excellent version that should have come with virtually no imperfections however, I found several immediately after opening the box. I do not think that these have anything to do with the transport, they look like imperfections that accumulated over time. I don’t have the energy to send this back and get a different one so I’m just gonna stick with what I have because it is good enough for what I need it for. I don’t think that back market actually sends these out because mine had a bunch of Amazon stickers all over it, I’m almost positive. They’re using a third-party, that would explain the price, but that doesn’t justify the lack of good quality.

i have only had my laptop for a couple of weeks and so far, I am very happy with it. Everything came as expected, and the laptop works beautifully and looks brand new. Any questions I had were answered extremely promptly and in full. I would definitely recommend BackMarket.

The laptop was perfectly fine when I got it in the mail, practically brand new. The only incident I had was on the first night the screen flickered in and out then went steady again. No incidents since then. Otherwise this laptop is exactly what I wanted/needed.

Works good overall. The keyboard is slightly different than my other one Elitebook though. Because of this I am making alot of typing errors when I have to use a cap letter. I wish it had a larger hard drive too and larger memory. Perhaps I will try to upgrade it soon.

The computer is very nice. However, my wife has had some issues with the "password" set up and the fingerprint ID is no longer working. Overall she has been happy with the purchase. However, if someone from your office would be willing to email her to discuss and perhaps help her out with this issue, would be great. Diane Stewart at dstewart2911@gmail.com. Thanks!