Customer reviews

Bought an iPhone 13 mini - second one in less than a year, the old one had a screen crack so I traded it in - that part was new to me and it worked, I kept using my old prone until I got the new one, then sent it in and got my money back (in a bank account, couldn’t use PayPal like I did for the purchase). The only part that I am not happy with is that my new phone cannot be charged with a cable, the port is worn out. It’s not dirty, just doesn’t work any more. I am currently charging my phone with a magnetic charger but it’s not convenient when I am out and about and need to quickly charge it with a cable. The appearance of the phone is fine but it’s not like a new phone if the churching port doesn’t work :-(

Like new iPhone (seller) was amazing quick shipping, Phone came packaged perfectly no damage excellent condition! Ordered excellent and received excellent. Battery health 91% couldn't be happier I had a previously bad experience with seller (wireless source) but this time around with seller likenewiphone was completely different couldn't be happier!

2nd time buying a refurb iPhone from Back Market - same great quality as the first time. These guys are amazing - planning to live 2 years behind the bleeding edge by buying Back Market. Incredible value!

The phone got to me faster than expected. The exterior had a few nicks and scratches but the screen was in excellent condition. Phone calls, camera's, Bluetooth, and text all work with no issues. Battery life is okay, I can get through a work day but barely. The finger print reader is not as good with a screen protector unfortunately.

Outstanding as always!!! The phone arrived early and in pristine condition and I do mean pristine. There were no scratches, cracks or dents. The battery was at 95 percent. I have bought numerous items from Back Market in the past and will continue to do so in the future.

I bought an iPhone 13 Pro listed as "excellent condition," but it arrived with only 77% battery health—far below expectations.

the bottom half of the screen was popping out very noticeably & that’s extremely unsafe , so i sadly had to return the iphone 13

Amazing device! Feels like new! Trade in was super easy! Will definitely shop here again when the time is right!

First time purchasing from back market and i’m very pleased. Phone arrived in perfect condition and with 100% battery health(I payed for standard battery). I am beyond satisfied with the price I got the phone for and the condition the phone came in. I definitely will be referring friends and family! I don't know why Back Market hasn’t gained more recognition..