1,256 verified reviews in the last 10 years.
Robin V.
Purchased on March 21, 2025
Verified purchaseListen this my second time buying a refurbished phone and i am pleased with both purchases my phones came with no scratches nothing wrong with it and battery health was not charged when i got it but it’s gone work thank you
Condition
Good
Reviewed in the United States on March 25, 2025
Donald W.
Purchased on August 8, 2025
Verified purchaseMy S24 arrived packaged really nicely and looked like brand new. I was a little concerned because the battery was at 0% charge, but after charging it has been working flawlessly. I'm really happy with it and glad I bought it!
Condition
Good
Reviewed in the United States on August 25, 2025
Dave F.
Purchased on April 21, 2025
Verified purchaseI honestly was skeptical about this site but I can truly say it is LEGIT!!!!! I spend some time doing my due diligence on back market by checking reviews and watching youtube videos but once everything checked out I ordered my iPhone 14 plus. It works perfectly fine for me with just 2 minor dings on the side at the bottom. I purchased in good condition but everything was almost perfect besides those two dings. Thank you Back Market!!!
Condition
Good
Reviewed in the United States on May 5, 2025
Audra C.
Purchased on June 21, 2025
Verified purchasePhone was listed as ‘good’ condition but actually is pretty excellent in my opinion. This is a good first experience with Back Market. We will see with future purchases. I definitely recommend them over Reebelo! If you’re looking at both companies, this one seems to be the more reputable.
Condition
Good
Reviewed in the United States on July 7, 2025
Isaiah D.
Purchased on May 17, 2025
Verified purchaseIt was at a great price as you have to watch every day almost every hour for a price change and when it does you better get it quick because for the price and what it looks like makes it worth the wait on back market as it worked well with no scratches
Condition
Good
Reviewed in the United States on June 4, 2025
Michael A.
Purchased on November 10, 2024
Verified purchaseMy second phone purchased at BM. Very happy with both purchases. My wife received a Galaxy S23 and I purchased a Galaxy S23 FE. Both phones fit our uses quite well. Extremely happy with how BM conducts the selling process.
Condition
Good
Reviewed in the United States on November 25, 2024
Dustin C.
Purchased on February 8, 2024
Verified purchaseOrdered a refurbished iPhone 14 Pro and it came looking brand new, battery level 100%, with a charging cord as well. The whole process was really smooth and easy. Been recommending Backmarket to my coworkers and friends I'm so thrilled. The payment options are also wayyyy more generous than anything you'll get from a cell phone shop.
Condition
Fair
Reviewed in the United States on February 15, 2024
Gigi B.
Purchased on August 11, 2025
Verified purchaseMy device came quick, and it came looking and operating brand new despite the condition saying it was good. The only thing (that i expected) is the battery came at 80% health, but it still lasts so much longer than my old phone. Camera quality is perfect, touchscreen is perfect, charger port wasn't dusty or damaged, and the speakers are crystal clear. I'm in love!
Condition
Good
Reviewed in the United States on August 24, 2025
Robert K.
Purchased on July 11, 2025
Verified purchaseI thought I bought a refurbished phone. It arrived in a few days. After switching over to the new phone I could barely hear the caller. Called customer Serivce and was told to return the phone. 2 days later I was issued a credit. Bought the same from Amazon. Better condition and price
Condition
Good
Reviewed in the United States on July 30, 2025
Tammie C.
Purchased on December 14, 2024
Verified purchaseI love the phone. I really wanted the 5G, but it seems 4G is all I can get in this area where I live? The condition of the phone is above and beyond. It looks brand new (the quality was rated "good"). I did get the protection guarantee just in case. Overall I'm very happy with the quickness of shipping, the quality of the phone, and BackMarket for offering such services. Thank you 😊
Condition
Good
Reviewed in the United States on December 20, 2024