Customer reviews

7 verified reviews in the last 10 years.

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  • D

    David G.

    Purchased on November 27, 2020

    Verified purchase

    Very satisfied with my MacBook Pro Retina. The conditioned was even better than advertised. I received it in a timely manner and packed well. I would recommend Back<Market to anyone.

    Item

    MacBook Pro Retina 13.3-inch (2014) - Core i5 - 8GB - SSD 128 GB

    Condition

    Fair

    Reviewed in the United States on December 28, 2020

  • D

    Dennis A.

    Purchased on April 1, 2021

    Verified purchase

    I ordered a 2013 MacPro with D700 graphics, they sent me one with D300 graphics. The BackMarket algorithm charged me an extra $260 for D700. I of course asked for an exchange, but their counter offer for $150 credit. Assuming I can’t look up the computer specs against prices nailed their coffin, returned for refund. D300 with the specs were going for $1000. They didn’t argue and timeliness was okay, so there is that plus. Would I buy from BackMarket again, yes, with the caveat that only if the product I want is the lowest specs. I no longer have any trust that they will deliver anything above base grade.

    Item

    Mac Pro (Late 2013) Xeon E5 3.7 GHz - SSD 256 GB - 8GB

    Condition

    Excellent

    Reviewed in the United States on April 22, 2021

  • K

    Kaycee O.

    Purchased on November 3, 2020

    Verified purchase

    I’m so pleased with this purchase, it works great! The only downside is the internal microphone doesn’t work, but other than that it is an excellent bang for your buck. Plus, it arrived sooner than expected which was a nice bonus. Overall, I’m very happy with the product.

    Item

    MacBook Pro 13.3-inch (2012) - Core i5 - 4GB - HDD 512 GB

    Condition

    Good

    Reviewed in the United States on November 15, 2020

  • E

    Edward R.

    Purchased on November 29, 2020

    Verified purchase

    The quality of the macbook was surprisingly better than expected. The customer service of making sure we knew the condition of macbook. The tracking was always updated.

    Item

    MacBook Pro Retina 15-inch (2013) - Core i7 - 8GB - SSD 256GB

    Condition

    Fair

    Reviewed in the United States on December 28, 2020

  • G

    George B.

    Purchased on November 26, 2020

    Verified purchase

    Absolutely pleased with the purchase and the condition. Saved us a lot of money, and the service was great. Would not hesitate to order again.

    Item

    MacBook Pro Retina 15.4-inch (2013) - Core i7 - 16GB - SSD 256GB

    Condition

    Fair

    Reviewed in the United States on December 24, 2020

  • M

    Michael E.

    Purchased on November 30, 2020

    Verified purchase

    The computer looks and works just fine so far, but it came with 2 graphics cards that weren't as good as the 2 that their advertisement said it had, and it didn't come with the older OS that their employee told me it had, which was a major reason why I bought the computer, because I specifically need an older OS for the video/audio editing software I have, otherwise my software won't work and the computer is completely useless to me. I am waiting to see if they fix these issues for me, and if so, I will gladly improve my rating.

    Item

    MacBook Pro Retina 15.4-inch (2013) - Core i7 - 16GB - SSD 512 GB

    Condition

    Fair

    Reviewed in the United States on December 9, 2020

  • N

    Nile K.

    Purchased on November 18, 2020

    Verified purchase

    Looks brand new minus a few scuffs on the back, what I would expect for a refurbished product. Thx!

    Item

    Apple Magic Trackpad

    Condition

    Good

    Reviewed in the United States on November 30, 2020