Namo Solutions

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

500 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

  • Packaging

    4.8/5

  • Shipping

    4.6/5

Reviews

  • Alex C.

    Verified purchase

    Reviewed 3/9/26, United States.

    My laptop arrived promptly and was in perfect working order when it arrived. I run Linux (CachyOS), and I had no troubles installing and setting up my machine. The keyboard has great action and is fairly quiet. It has a white backlight, which is nice. I prioritize having a number pad, which this has without being too big of a machine. The screen is clear and has good brightness adjustment. The sound quality is good for a laptop, and the video quality is good for video meetings. There doesn't seem to be any issue with echo when using the built-in mic in video meetings. Some reviews complained of overheating issues with this particular laptop (and old Dells in general), but I haven't had any issues. The track pad has a little too much resistance to clicking for my taste, and I'm a little disappointed that there are only two USB-A ports, but my last laptop was from a higher-end line, so it's a fair compromise for the price. In the attached photos, the last 3 are the only damage evident as a machine with a "Good" rating. They are all very slight scuffs to the case. Very impressed.

    Condition

    Good

    Purchased

    2/22/26

  • Douglas B.

    Verified purchase

    Reviewed 11/2/25, United States.

    The computer was great. Well above what I thought I was going to get. The charger was a little rough. You could see the wires that went into the plug in that goes into the computer. I ordered a brand new one for $20 so no big deal.

    Condition

    Excellent

    Purchased

    10/20/25

  • Allison M.

    Verified purchase

    Reviewed 9/14/25, United States.

    I am OVER THE MOON my purchase. The only thing I regret is not knowing about y’all sooner. Quality refurbished laptop at a great price! I wouldn’t even know it was refurbished!

    Condition

    Excellent

    Purchased

    8/29/25

  • Douglas M.

    Verified purchase

    Reviewed 1/25/26, United States.

    Excellent! Laptop arrived on schedule without damage. It functions perfectly, and is hard to distinguish from a brand new machine. I'm very pleased with the combination of great refurbishing quality and appropriate pricing. It's Back Market for me from now on!

    Condition

    Good

    Purchased

    1/13/26

  • Christopher E.

    Verified purchase

    Reviewed 1/18/26, United States.

    Device arrived in excellent condition with charger and works perfectly. No issues at all. Really impressed.

    Condition

    Excellent

    Purchased

    1/5/26

  • Ana D.

    Verified purchase

    Reviewed 9/15/25, United States.

    Great device. Clean, no signs of use. Very fast and i had no idea it was touch screen when i purchased it. Found out by accident while cleaning the screen and i love it.

    Condition

    Good

    Purchased

    8/27/25

  • Elton M.

    Verified purchase

    Reviewed 3/26/26, United States.

    It went well, but after a few days it froze on start up. I turned off the Quickstart and booted it up and it was ok. I then turned the Quckstart back on again and it is 100%. I'm very impressed with the condition of it. It is perfect and there is no damage whatsoever. I'm completely happy with it.

    Condition

    Excellent

    Purchased

    2/23/26

  • Najua B.

    Verified purchase

    Reviewed 3/25/26, United States.

    I got my laptop a couple days earlier than expected, which was great. It is in wonderful condition, and it is running just fine. I've been able to play a few games, watch shows, and use it for what ever else I need.

    Condition

    Excellent

    Purchased

    3/13/26

  • Matthew P.

    Verified purchase

    Reviewed 1/27/26, United States.

    100% first class service, when I needed to accelerate my delivery time both backmarket and the supplier were very responsive, it arrived early and is in perfect condition. It was my first time ordering anything on this platform and it met all my expectations. Daisy in support was very helpful - thank you.

    Condition

    Fair

    Purchased

    1/13/26

  • Tom H.

    Verified purchase

    Reviewed 1/28/26, United States.

    I like it. Though it was 3 years older than my ASUS Zen, and with fewer USB & HDMI options, it is faster, has more RAM, and is better built with a great screen I can calibrate with my external device. It is slim but very solidly built, with a nice feel to the keyboard. I definitely recommend it.

    Condition

    Excellent

    Purchased

    1/12/26

477 products