Customer reviews

28 verified reviews in the last 10 years.

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  • A

    Anthony M.

    Purchased on February 27, 2022

    Verified purchase

    The phone came a day earlier than expected and was in great condition exactly what I paid for also had both factory screen protecter and no scratches I got exactly what I paid for and it came a day earlier so 5/5 for me thanks backmarket I will definitely use again.

    Item

    Galaxy Z Fold2 5G 256GB - Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on March 11, 2022

  • C

    Collin M.

    Purchased on February 10, 2022

    Verified purchase

    I got this phone in"excellent" condition. Absolutely lives up to the name. It looks and performs like it came right out of the box. I put my sim card in, and everything worked perfectly, no issues. The phone is fast, the battery life is superb, shipping was fast, I have zero complaints. 100% 10/10. I'll be using back market for all my phone purchases from now on, and I'm telling all my friends.

    Item

    Motorola Moto G Play (2021) 32GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in the United States on February 22, 2022

  • C

    Charles E.

    Purchased on December 16, 2021

    Verified purchase

    Renewed listed as good condition, received in like new condition. No issues in setting up, easy transfer of my data from my older Galaxy phone. Less than half the price of a new phone, excellent deal.

    Item

    Galaxy Z Flip 256GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on December 29, 2021

  • R

    Rhonda k S.

    Purchased on October 7, 2021

    Verified purchase

    I'm very happy with this phone and the BackMarket service overall!! It doesn't appear to even be used. It's very much like new and has been functioning well. There was an issue with my tracking # and the seller contacted me via email to make sure I had all needed information. I'm happy with the phone and the service. I will use BackMarket again.

    Item

    Galaxy A71 5G 128GB - Prism Cube Black - Locked T-Mobile

    Condition

    Good

    Reviewed in the United States on November 4, 2021

  • D

    Debbie L.

    Purchased on September 28, 2021

    Verified purchase

    The phone came so quickly and was like brand new! Everyone at Back market and the local distributor were professional and knowledgeable. I like that I got emails notifying me of progress of my shipment, hints about what to do when it arrives, as well as the follow up communications. Excellent companies and excellent service and excellent product! Thank you!

    Item

    iPhone X 256GB - Space Gray - Locked Verizon

    Condition

    Excellent

    Reviewed in the United States on October 8, 2021

  • A

    Angela S.

    Purchased on February 10, 2022

    Verified purchase

    My phone arrived before the date expected and was in great shape. If I had not known it was refurbished I would have assumed it was brand new.

    Item

    Motorola Moto G Play (2021) 32GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in the United States on February 22, 2022

  • J

    Jessica I.

    Purchased on February 24, 2022

    Verified purchase

    Product came on time exactly as stated it would arrive. The phone is fully functional as I intended it to be. Great quality in like new condition. The only imperfection Ive noticed is a tiny yet long barely noticable scratch on the screen. But its only noticable in certain lighting and at a specific angle. Im very happy with this purchase! Will buy here again in future. Thanks guys for such a great experience!

    Item

    Motorola Moto G Play (2021) 32GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 13, 2022

  • J

    Jose R.

    Purchased on October 9, 2021

    Verified purchase

    Phone came in pretty much new condition, no complaints of anything there but when I use the always on display there is a single pixel of the lcd screen that I can see is out, doesn't bother me much but I imagine it can spread if I'm not careful with handling my phone. Only other complaint would be that sometimes when I charge my phone and watch video I'll see the charging circle that comes on the center of the screen come and go, so I imagine the charging port could be the issue if it isn't just one of my chargers. All in all still a pretty good phone, I do not regret my purchase.

    Item

    Galaxy A71 5G 128GB - Prism Cube Black - Locked T-Mobile

    Condition

    Good

    Reviewed in the United States on November 11, 2021

  • M

    Mallory P.

    Purchased on May 20, 2022

    Verified purchase

    The phone arrived looking and functioning like a brand new phone. No complaints! Couldn't be happier with the product

    Item

    iPhone 12 mini 64GB - Purple - Unlocked

    Condition

    Excellent

    Reviewed in the United States on June 1, 2022

  • R

    Rita L.

    Purchased on December 22, 2021

    Verified purchase

    The quality is ok,but I was charged $600.00 for a phone that was $459.99, which the seller said they only charged for what the phone was priced. Back Market said the tax was $38.80. I'm still waiting to know what the $100. & something dollars was for?

    Item

    Galaxy Z Flip 256GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on February 18, 2022