Customer reviews

369 verified reviews in the last 10 years.

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  • R

    Robin M.

    Purchased on April 14, 2022

    Verified purchase

    The quality of the product was like new-even though it was described as fair. No special shipping requested and it still arrived to Florida from Nevada in 2 days. I chose this site as soon as I read the customer reviews. I would surely use them again. -

    Item

    Galaxy S6 32GB - Blue - Unlocked

    Condition

    Fair

    Reviewed in the United States on May 30, 2022

  • M

    Mark A.

    Purchased on April 23, 2022

    Verified purchase

    Quality of the Nexus 7 I purchased was great. I don't mind small dents & dings etc. As long as it's functional...and it was and still is. It's a bit slow but that's understandable considering it's from 2012.

    Item

    Asus Google Nexus 7 16GB - Black - (Wi-Fi)

    Condition

    Good

    Reviewed in the United States on November 22, 2022

  • K

    Kristina C.

    Purchased on November 11, 2021

    Verified purchase

    These are legit. Order says white but mine were black which was a better color for me. I ordered 3 prs all sound and work as they should. Shipping was ridiculously fast came in a few days! These do not disappoint for the cost! I ill be ordering more!!

    Item

    AKG EO-IG955 Earphones - White

    Condition

    Excellent

    Reviewed in the United States on November 15, 2021

  • J

    Julie P.

    Purchased on September 9, 2021

    Verified purchase

    The only thing keeping it from 100% satisfaction is the battery had not been replaced. Battery health is only 86%. I was under the impression at Excellent condition, that it would have included a new battery. Otherwise, the phone is perfect.

    Item

    iPhone 6s Plus 16GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on September 22, 2021

  • C

    Christian H.

    Purchased on May 25, 2021

    Verified purchase

    The phone works great and couldn't have known it was refurbished if I hadn't purchased it myself. The only thing I can say is older iphones lose battery really fast if you leave apps running but that's normal. So yeah, buy one its worth it for the price and quality.

    Item

    iPhone 6s 32GB - Space Gray - Unlocked

    Condition

    Fair

    Reviewed in the United States on June 20, 2021

  • J

    James R.

    Purchased on March 26, 2022

    Verified purchase

    Just helped my mom get this phone set up thru Verizon...the phone itself appears to be in very good condition, as advertised, and is working great. The user interface is a slight adjustment for my mom (compared to her LG 3G flip-phone), but she's fairly proficient with Android tablets, so I'm optimistic she'll figure it out. Her biggest concern is all the extra functionality & options. Only complaints were the bubblewrap/gift-wrap packaging, no instructions included, and the USB Type A-to-micro USB cable that was included was bad (the micro USB connector has too much mechanical slop, and doesn't make connection to charge the battery), and no wall adapter included. I was able to search & find the 138-page user manual online, And she already had a good cable and wall adapter block, so we were able to charge the phone. Mostly happy that we're not paying Verizon's asking price for this flip phone model.

    Item

    Kyocera DuraXV - Black - Verizon

    Condition

    Excellent

    Reviewed in the United States on April 16, 2022

  • C

    Candice H.

    Purchased on October 22, 2021

    Verified purchase

    I honestly have no complaints about the iPhone 7 I bought for my son.. shipping was fast.. The phone was in very good condition my son loves it thank you back market.💕

    Item

    iPhone 7 32GB - Black - Locked T-Mobile

    Condition

    Good

    Reviewed in the United States on November 5, 2021

  • D

    Dennis G.

    Purchased on July 8, 2021

    Verified purchase

    It’s my first time using Back Market for any purchase. I’m happy with the refurbished iPad 4 received quickly. I wish they would have included a charging block. Only the cable was included. I’m satisfied.

    Item

    iPad 4th Gen (November 2012) 32GB - Black - (Wi-Fi)

    Condition

    Fair

    Reviewed in the United States on July 14, 2021

  • R

    Roslyn M.

    Purchased on June 7, 2021

    Verified purchase

    The device is excellent. I was unable to get my personal iPhone 5S to update. I was advised that it was too old. Whatever was done in the preparation and refurbishing enabled the update. GREAT device!

    Item

    iPhone 5s 16GB - Space Gray - Fully unlocked (GSM & CDMA)

    Condition

    Good

    Reviewed in the United States on June 30, 2021

  • C

    Christian A.

    Purchased on January 26, 2022

    Verified purchase

    Considering that 'very good' means no cracks or scratches then it was a good deal. That said this iPad came FILTHY from this seller. The screen and body were greasy or coated with something. It took several attempts with screen cleaners to get it off. The cord they sent with it was even sticky with some kind of red splotches on it. It works as expected and was of course bought used but this is the first time out of 4 that I haven't gotten something better-than-expected from a Back Market seller.

    Item

    iPad 9.7-inches (2017) 5th gen 32 GB - Wi-Fi + 4G - Space Gray

    Condition

    Excellent

    Reviewed in the United States on February 6, 2022