Prime Mobile1's customer reviews

Overall rating

358 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.4/5

  • Accessories

    4.4/5

  • Battery

    4.2/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Tzipporah grace H.

    Verified

    Reviewed 9/7/25, United States.

    So easy to set up I didn’t see one flaw I’m not exactly sure why it wasn’t a premium iPhone condition the battery health was 100 and all the parts are straight from Apple I’m so happy with my purchase and I’d definitely purchase from here again

    Condition

    Excellent

    Purchased

    8/25/25

  • Katelyn B.

    Verified

    Reviewed 9/10/25, United States.

    phone was received in excellent condition and looks brand new. battery is at 100%, fast shipping, couldn't ask for more

    Condition

    Excellent

    Purchased

    8/20/25

  • Karlee M.

    Verified

    Reviewed 7/9/25, United States.

    I ordered the iPhone 15 plus pink in excellent condition. It only took only 4-5 days to arrive. The battery life is at 95% which I’m very pleased with. There were no scratches/dents/marks at all except a couple very small ones on the metal ring around the camera. Overall none of the marks are noticeable in my opinion and I’m very happy with my new phone!

    Condition

    Excellent

    Purchased

    6/22/25

  • Christopher J.

    Verified

    Reviewed 3/10/25, United States.

    Purchased on Feb. 23rd, 2025 - Galaxy Z Fold 4 Beige This is not a review of a Samsung phone. This is a review of the refurbished hardware that I purchased through Back Market. Initial thoughts: fast delivery, good packaging for shipping. Out of the box, the condition of the refurbished Z Fold 4 was surprising. Inner and outer screens were pristine. The hinges feel strong, with no dents or scratches on the outer phone case. Overall, the unboxing exceeded expectations in terms of the phone's physical state. As of March 10th, I've had the phone two weeks. No glitches or dead pixels. After updates (Samsung, T-Mobile and Google), reinstalling apps, verifying logins and fingerprints, and daily use, the phone moves quickly between apps. Loads internet pages near instantly, and the speakers are loud and clear. Maybe I got lucky, but I have zero regrets and zero complaints about this purchase. This comes from a cynical buyer.

    Condition

    Good

    Purchased

    2/24/25

  • Damaris T.

    Verified

    Reviewed 2/24/25, United States.

    At first I was a little skeptical in ordering a refurbished phone because I didn’t know what to expect but I have no complaints, it’s like this phone was just pulled out of its original box. It works well and everything. Definitely recommend .

    Condition

    Excellent

    Purchased

    2/9/25

  • Angela D.

    Verified

    Reviewed 4/24/25, United States.

    Phone itself is great. It looked brand new and hasn’t had any issues. It had 98% battery capacity, which I consider excellent for a refurbished phone. The camera is so much better than my SE 2. My only issue is that I got emails saying it was arriving early, with an exact date. Yay! Except it didn’t, so although to arrived on schedule, it arrived later than I expected.

    Condition

    Excellent

    Purchased

    4/2/25

  • Vivian B.

    Verified

    Reviewed 9/11/25, United States.

    Super satisfied with the entire process! I’d never traded something in before but it was super easy thanks to the step by step directions. Phone came right when it said it would and it’s in perfect shape. I’d definitely recommend!

    Condition

    Excellent

    Purchased

    8/25/25

  • Zeshan R.

    Verified

    Reviewed 8/25/25, United States.

    Ordered my phone Tuesday got it Friday the same week, came nicely wrapped and with a charger. My only complaint was that it was turned on, somehow while still in the box but besides that it has been great.

    Condition

    Fair

    Purchased

    8/12/25

  • Howard B.

    Verified

    Reviewed 7/6/25, United States.

    Love the phone and it works perfectly other than it might have been an aftermarket screen and finger print reader doesn't work the best but it doesn't bother me the phone is amazing and an amazing price.

    Condition

    Excellent

    Purchased

    6/25/25

  • Joel C.

    Verified

    Reviewed 9/7/25, United States.

    Product was as advertised. A little problem transferring data. After verifying it was unlocked Contacted the provider for the issue. Ended up going to a store to get the eSIM activated. Working right now.

    Condition

    Excellent

    Purchased

    8/26/25