Prime w's customer reviews

4.2/5

92 verified reviews in the last 6 months.

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  • C

    Carson D.

    4.9/5

    Reviewed in the United States on October 1, 2023

    Great cost to value ratio compared to Amazon and eBay refurbished models, from what I was finding. My phone arrived in good time and great quality outside of some extremely minor scuffs, which are hidden by my case and was expected since I opted for fair condition. I didn't have any issues transferring data over from my old Galaxy s8. This was the least painful phone transfer I've ever had! After a couple weeks with the new phone I am very very pleased with my purchase!
    Galaxy S21 5G - Unlocked

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    Purchased on September 18, 2023

  • O

    Oren H.

    4.9/5

    Reviewed in the United States on January 11, 2024

    Solid refurbish job, phone has lasted, and worked for me well. Unfortunately dropped it recently without a case. Still operates great, a couple small cracks and its just time to get a new one. Had it without issues for more than two years now.
    Galaxy S10e - Unlocked

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    Purchased on August 31, 2021

  • R

    Robert P.

    5/5

    Reviewed in the United States on January 24, 2024

    I have to say I was thoroughly impressed after receiving a recommendation for this website, and after placing my order. First and foremost, the devices are unusually inexpensive (obviously a plus); but given options of memory and color on a site exclusively selling refurbished phones was incredible. Secondly, my order was received and I was given a 5 day delivery time. No issues there. But my device came on the 3rd day and I was thoroughly pleased with the service provided. I will certainly continue to recommended this site. Good work
    Galaxy S20 FE 5G - Unlocked

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    Purchased on January 8, 2024

  • L

    Latasha O.

    4.8/5

    Reviewed in the United States on February 28, 2024

    I received the phone earlier than expected. Popped in the Sim card, transferred over my information and I was in business. However, the charger I received, did not work for this phone. In any event, I'm so happy I did not have to pay over 1k and I'm just as satisfied! YAY!! I will admit I was hesitant to the idea of purchasing a refurbished phone. I am now a believer! My son just said my phone is being weird...guess where his "new" phone is coming from lol!!
    Galaxy S21 5G - Unlocked

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    Purchased on February 13, 2024

  • J

    John F.

    5/5

    Reviewed in the United States on October 30, 2023

    after attempts with both Walmart, and Amazon, both of which I had to send the device back due to it not connecting to my network, (VERIZON) I took a chance with Black Market. I really wanted a Galaxy S20 5G,and unlocked. I had NO PROBLEMS AT ALL with Black Market. The phone arrived much quicker than I had expected, and transferred all my data flawlessly,AND easily connected to my network first try. I would highly recommend Black Market to any, and all. I am positive I will be a return customer. Thank You.
    Galaxy S20 5G - Unlocked

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    Purchased on October 17, 2023

  • T

    Tim B.

    4.9/5

    Reviewed in the United States on February 4, 2024

    Honestly I am really pleased. The price was really good, and the phone doesn't have any visible issues. The only thing in slight question is what I think is the included screen protector. It has already cracked a little (hardly noticeable), and I'm pretty sure it happened after I received the phone. I believe this is a Samsung provided screen protector provided with more than likely a replacement screen. Over all its very difficult to tell that this phone is not new. I am very pleased with this purchase, and I don't have any complaints.
    Galaxy S20 5G - Unlocked

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    Purchased on January 17, 2024

  • V

    Virginia B.

    4.4/5

    Reviewed in the United States on October 1, 2023

    Phone was delivered ahead of expected time. Followed onscreen directions and retrieved almost all of my data from ny drowned phone except for vacation pics. Really like this phone. It's just like my drowned phone.That's why I bought another one!
    Galaxy S20 FE 5G - Unlocked

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    Purchased on September 18, 2023

  • C

    Chastity F.

    4.6/5

    Reviewed in the United States on October 9, 2023

    Excellent! The phone looks like it’s never been used! I’m super pleased at how the phone looks and I can’t wait to try out it’s camera features. Thank you so much for the super fast shipping and great product, I will be ordering from u again
    Galaxy S20 5G - Unlocked

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    Purchased on October 5, 2023

  • P

    Preston D.

    4.6/5

    Reviewed in the United States on October 15, 2023

    I was very surprised at the quality of the phone I got. This "Good" quality was basically Excellent! The only thing I noticed is that the power button isn't very tight, its a little wobbly or lose making me press it harder than I feel I should. But I use the double tap lock more anyway and If I got a case then that button will feel different. Very please, will be buying from here again!
    Galaxy S21 5G - Unlocked

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    Purchased on September 29, 2023

  • J

    John L.

    5/5

    Reviewed in the United States on November 12, 2023

    This phone is like new! Not a single scratch or flaw. Works great too and I'm extremely pleased. I highly recommend BackMarket if you want a phone that is like new. Why pay so much more for a new phone?
    Galaxy S20 5G - Unlocked

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    Purchased on October 26, 2023