Customer reviews

28 verified reviews in the last 24 months.

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  • M

    Maribel R.

    Purchased on November 20, 2023

    Verified purchase

    In all honestly I felt that for the price, I received a phone with more scratches than I thought I would’ve gotten for an “excellent” condition. I think the person who owned it rarely put a case on it because the issues were mainly around the phones edges and charging port. Which were very noticeable, the screen as well came with scratches on the top right screen corner so perhaps no screen protector used either. To my advantage with a phone case on you can’t notice the all around scratches but as said in the beginning for the price I expected a bit more new. Otherwise the way they handle and how the website it set up makes an easy transaction for your next phone :)

    Reviewed in the United States on January 21, 2024

    iPhone 14 Pro 1000GB - Deep Purple - Unlocked
  • K

    Katharina K.

    Purchased on November 11, 2023

    Verified purchase

    Works great. And definitely an upgrade from my XR model. The phone looked almost flawless. This is now my 3rd time using backmarket and I can say they are legit with saving on $$ and helping the planet. Thanks guys!

    Reviewed in the United States on November 29, 2023

    iPhone 13 Pro 128GB - Graphite - Unlocked
  • M

    Mike T.

    Purchased on November 9, 2023

    Verified purchase

    I bought an iPhone 12 in excellent condition. Saved me over 50% of new. Setup was very easy and phone works perfect. Would definitely recommend Back Market for your devices.

    Reviewed in the United States on November 29, 2023

    iPhone 12 256GB - Red - Unlocked
  • H

    Henry ..

    Purchased on November 8, 2023

    Verified purchase

    Ordered the phone in “EXCELLENT CONDITION”. The battery came with 82%, the phone get hot while charging but that’s probably because its old and also the microphone sounds like it had water damage or something covering it. I contacted the company and they havent sent a message back, its been like 2 days.

    Reviewed in the United States on November 10, 2023

    iPhone 12 256GB - Red - Unlocked
  • F

    Fred H.

    Purchased on October 17, 2023

    Verified purchase

    This was a gift for my wife and she has been very happy with it. It was a challenge learning how to get the phone to unmute by using obscure master-volume buttons on the side of the phone, and also getting the blue tooth to work with a Windows computer by using the receive file function on the computer. As we better learn to operate it, we dervive greater satisfaction from its functionality. It is a well made product that is well worth the learning curve effort.

    Reviewed in the United States on October 30, 2023

    Kyocera DuraXV Extreme+ E4811 - Black - Unlocked
  • C

    Connor W.

    Purchased on August 16, 2023

    Verified purchase

    It’s working well. I think me and my family have messed up the apple system somehow, but otherwise everything’s

    Reviewed in the United States on August 30, 2023

    iPhone 12 256GB - Red - Unlocked
  • A

    Asher B.

    Purchased on November 5, 2022

    Verified purchase

    very good item and just as described!

    Reviewed in the United States on May 13, 2024

    iPad mini 7.9-inches (2019) 5th gen 64 GB - Wi-Fi - Space Gray
  • T

    Terry H.

    Purchased on February 22, 2024

    Verified purchase

    great site

    Reviewed in the United States on April 3, 2024

    iPhone 12 Pro Max 512GB - Graphite - Unlocked
  • C

    Courtney H.

    Purchased on March 1, 2024

    Verified purchase

    I love my new phone!

    Reviewed in the United States on March 7, 2024

    iPhone 13 Pro Max 128GB - Silver - Unlocked
  • T

    Taty I.

    Purchased on February 22, 2024

    Verified purchase

    10/10

    Reviewed in the United States on March 3, 2024

    iPhone 13 128GB - Pink - Unlocked