Customer reviews

Overall rating

28 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.4/5

  • Accessories

    4.2/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Packaging

    4/5

  • Shipping

    4.4/5

Reviews

  • Hollen M.

    Verified

    Reviewed 6/5/24, United States.

    it was fantastic for a few months but starting turning off on its own and eventually would not unlock. I've had good experiences before though so I just make sure to buy the warranty now. just annoying.

    Condition

    Excellent

    Purchased

    11/7/22

  • Linda B.

    Verified

    Reviewed 5/3/22, United States.

    When it came to delivery it was rather quick as expected! I ordered the quality “good” so once I unpackaged it, the only noticeable part was a few scratches on the side :) its been a week or so since I activated to my carrier and overall runs smooth, I’m extremely content with my experience using BackMarket!

    Condition

    Good

    Purchased

    4/21/22

  • Marcos H.

    Verified

    Reviewed 8/3/22, United States.

    The product arrived in near perfect condition. I have Metro by T-Mobile so it worked with my carrier. I have had it for a couple of weeks now and I love it. No problems at all with the phone. 10/10 do recommend.

    Condition

    Excellent

    Purchased

    7/2/22

  • Christopher L.

    Verified

    Reviewed 12/31/22, United States.

    It took awhile for my return mini 13 but customer care was wonderful, supplied updates and confirmed refund, thanks so much! Now will order the iPhone I need!

    Condition

    Excellent

    Purchased

    12/7/22

  • Laparis V.

    Verified

    Reviewed 7/5/22, United States.

    The tablet came in Excellent but the only problem I have with it is that it doesn’t upgrade to IOS 16 lol so I can’t download Netflix and certain apps that require it but other than that my little brother loves his iPad and I can’t complain

    Condition

    Excellent

    Purchased

    6/16/22

  • Robert G.

    Verified

    Reviewed 5/11/22, United States.

    Think everything was awesome I'm actually going to we're going to trade this in Samsung is given an unbelievable deal for trade INS they're giving a $1000 off for the new S22 so I'm gonna go that route and go brand new when

    Condition

    Good

    Purchased

    4/14/22

  • Eunhan L.

    Verified

    Reviewed 6/11/22, United States.

    As described. I got low quality s21+ 256gb and received as decribed. Even it is not good quality, very small scratches on screen and miner on back. With the price. Great value

    Condition

    Fair

    Purchased

    5/31/22

  • Cheyenne S.

    Verified

    Reviewed 5/30/22, United States.

    Always impressed with our back market orders. We are and will continue to be returning customers. Thank you Back Market! 😊

    Condition

    Fair

    Purchased

    5/6/22

  • Doreen J.

    Verified

    Reviewed 9/8/22, United States.

    I absolutely love my phone!! The whole transaction was a pleasure. I definitely recommend back market and I will be using them again!

    Condition

    Excellent

    Purchased

    8/23/22

  • Violet C.

    Verified

    Reviewed 12/29/22, United States.

    Excellent all the way around

    Condition

    Excellent

    Purchased

    12/16/22