Customer reviews

256 verified reviews in the last 10 years.

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  • B

    Brady H.

    Purchased on January 23, 2022

    Verified purchase

    I can't tell if the phone was even used/refurbished. I purchased this to replace my existing Galaxy S10e, and there was still the original plastic film on the front screen that comes from the factory. I remember leaving it on my first phone before it started to wear out and needing to be replaced (went w/ tempered glass after). It literally looks brand new. Does boot up with the Verizon start-up animations, but is fully unlocked as advertised. Very pleased with this purchase!

    Item

    Galaxy S10E 128GB - Prism Black - Fully unlocked (GSM & CDMA)

    Condition

    Excellent

    Reviewed in the United States on February 4, 2022

  • R

    Ron P.

    Purchased on December 23, 2021

    Verified purchase

    I don't need the latest iphone but I wanted to ease my way back into the iphone family. My refurbished iphone 6 does the trick. I just love the functionality of iphone's. I love how smoothly the apps run. I am so happy. Thanks backmarket.

    Item

    iPhone 6s 32GB - Space Gray - Unlocked

    Condition

    Fair

    Reviewed in the United States on January 23, 2022

  • C

    Cheryl M.

    Purchased on August 30, 2021

    Verified purchase

    Great site. We purchased a fair quality phone but received a phone with a perfect screen and only very minor scratches on the back. Communication was great. Highly recommend this site for a refurbished phone.

    Item

    iPhone 8 64GB - Space Gray - Locked AT&T

    Condition

    Fair

    Reviewed in the United States on September 21, 2021

  • J

    Jeanne J.

    Purchased on February 10, 2022

    Verified purchase

    I'm really happy with the phone - in good condition, arrived quickly, made my day! After a bit of a search and comparison, I definitely chose the right place to buy a refurbished phone. :) I'll be back!!!!

    Item

    iPhone SE (2016) 32GB - Space Gray - Unlocked

    Condition

    Fair

    Reviewed in the United States on February 23, 2022

  • L

    Lakeia Y.

    Purchased on December 15, 2021

    Verified purchase

    The both are PERFECT!! I have never brought refurbished anything so I was very skeptical but when they arrived they were perfect! The vendor forgot to put chargers in box but quickly resolved it and sent them out, I would definitely use back market and that same vendor again. I have referred family and friends too! Thanks so much!!

    Item

    16GB - Space Gray - (Wi-Fi + GSM/CDMA + LTE)

    Condition

    Fair

    Reviewed in the United States on December 27, 2021

  • L

    Laura S.

    Purchased on December 28, 2021

    Verified purchase

    Shipped fast, still works 2 and a half years later. Will be using Backmarket again.

    Item

    Galaxy S9 64GB - Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on June 13, 2024

  • S

    Sam E.

    Purchased on January 1, 2022

    Verified purchase

    Phone arrived quickly, in the condition described, and seller was very quick responding to my questions.

    Item

    Kyocera Durafore Pro 32GB - Rugged Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on December 20, 2022

  • M

    Michael M.

    Purchased on September 29, 2022

    Verified purchase

    Unreal advertized as fair condition it was actually very close to mint if not mint condition great phone will but again thanks!

    Item

    CAT S62 128GB - Black - Locked T-Mobile

    Condition

    Fair

    Reviewed in the United States on October 5, 2022

  • S

    Sharon C.

    Purchased on September 11, 2021

    Verified purchase

    Dear Back Market, I have been 2 weeks trying to get my Sonim to work. Finally got through to PureTalkUSA today only to have them tell me that this phone is not compatible with their service. So, unfortunately, I will be returning it. So sorry, because I love the look and feel. It is sturdy, easy to handle and quite attractive. I love the idea that I don't have to handle it with kid gloves. But alas, I can not use it! Thank you Rarinsharon

    Item

    Sonim XP1300 Core - Black/Yellow - Unlocked

    Condition

    Fair

    Reviewed in the United States on October 1, 2021

  • K

    Keith D.

    Purchased on January 25, 2022

    Verified purchase

    Excellent phone. In my mind, better than the latest because it's smaller in size, had a great camera and Samsung Pay still works with MST (old style non-tap-n-pay machines). Lots of wins in my book. Plus the refurb quality was top notch - like new!

    Item

    Galaxy S10E 128GB - Prism Black - Fully unlocked (GSM & CDMA)

    Condition

    Excellent

    Reviewed in the United States on February 5, 2022