Santa Monica Wireless's customer reviews

351 verified reviews in the last 24 months.

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  • S

    Sarah F.

    Purchased on March 6, 2025

    Verified purchase

    Back market is where I always go to get my refurbished phones. They’re basically like brand new so I save money on refurbished. I’ve never had a problem. Quick deliveries. I’ve never needed customer service but everything seems awesome with you guys. Thanks!

    Item

    iPhone 14 Pro 512GB - Deep Purple - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 23, 2025

  • K

    Kyleigh D.

    Purchased on February 4, 2025

    Verified purchase

    So it’s been exactly a month with this new Iphone and it works great! I have ordered from Back-market before in the past and was not disappointed at all! So this time I had faith that this phone would be amazing! It literally looked brand new like you could NOT tell it was refurbished at all! Such a beautiful phone, thank you Backmarket!

    Item

    iPhone 14 Pro 512GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 8, 2025

  • D

    Dennis R.

    Purchased on October 3, 2024

    Verified purchase

    I received a used but excellent condition AWU2 in perfect working order. It looks like brand new, not a scratch,dent, or blemishes whatsoever. Also, the battery was at 100% maximum capacity. I have bought a few items and traded in at times and I have never been disappointed.

    Item

    Apple Watch Ultra 2 (2023) GPS + Cellular 49 mm - Titanium Natural Titanium - Ocean band Blue

    Condition

    Excellent

    Reviewed in the United States on October 23, 2024

  • D

    Dustin B.

    Purchased on December 24, 2023

    Verified purchase

    It was my first purchase using backmarket, and I can confidently say it won’t be my last. I Ordered the excellent condition iPhone 14 Plus and I’ve been completely satisfied. I was iffy about buying refurbished only because I was worried about condition and performance. I couldn’t find any visual flaws with my iPhone and after having it for a couple weeks, it runs like new still. Battery health has been sitting at 92% which is great as battery health was one of my main concerns. I’ve been charging every 1-2 days depending on how heavy my usage is. Nice upgrade from my 8+ that was barely making it through the day, plus I can actually hear calls now!

    Item

    iPhone 14 Plus 128GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in the United States on January 10, 2024

  • M

    Matthew R.

    Purchased on December 27, 2024

    Verified purchase

    I am extremely pleased with my purchase. My phone is like new, there were no scratches or issues I could find. The battery is at a full 100% and has been a great purchase. I am so glad I bought a refurbished unlocked phone here than buying it direct from my carrier.

    Item

    iPhone 15 256GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on January 12, 2025

  • A

    Andrew W.

    Purchased on May 27, 2025

    Verified purchase

    I love my refurbished iPhone 15 pro! The exchange process was very simple to trade in my old iPhone 12 and I saved so much $$$ vs. buying new.

    Item

    iPhone 15 Pro 512GB - Black Titanium - Unlocked

    Condition

    Excellent

    Reviewed in the United States on June 10, 2025

  • Z

    Zaza N.

    Purchased on December 12, 2024

    Verified purchase

    Well it’s working so far, I just got it today. But for the price of “excellent” that I paid I expected it to have less scratches than that…yes it is refurbished phone but it is relatively new as iphone15 plus but I can definitely tell the previous owner was rough with it.

    Item

    iPhone 15 Plus 256GB - Pink - Unlocked

    Condition

    Excellent

    Reviewed in the United States on December 19, 2024

  • S

    Shallom C.

    Purchased on March 6, 2025

    Verified purchase

    I got my Iphone 14 pro. I ordered in excellent condition and got it with a battery health of 100%. Shout out to Santa Monica wireless. Ithowever had 2 small scratches on the screen. Other than that it's a great phone. Would highly recommend backmarket. Also can backmarket return the condition status as fair,good,excellent and premium. This other one is not giving.

    Item

    iPhone 14 Pro 512GB - Deep Purple - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 30, 2025

  • C

    Casey S.

    Purchased on February 26, 2025

    Verified purchase

    I absolutely love my phone, I order my phones off back market when I'm ready for an upgrade or something different and so far I've loved all my phones I've gotten from here 😊

    Item

    Galaxy S24 Ultra 512GB - Green - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 9, 2025

  • W

    Will C.

    Purchased on January 7, 2025

    Verified purchase

    Spent way too much time researching and overthinking this purchase. Ordered Apple Watch Ultra 2 and it arrived super fast despite the seller being located near the fires in California! The watch looked brand new with not a single dent or blemish anywhere to be found. Battery was at 100% capacity. Super happy with the purchase! Can’t say enough good things about my experience. Will use Back Market in the future.

    Item

    Apple Watch Ultra 2 (2023) GPS + Cellular 49 mm - Titanium Natural Titanium - Ocean band Blue

    Condition

    Excellent

    Reviewed in the United States on January 14, 2025