351 verified reviews in the last 24 months.
Sarah F.
Purchased on March 6, 2025
Verified purchaseBack market is where I always go to get my refurbished phones. They’re basically like brand new so I save money on refurbished. I’ve never had a problem. Quick deliveries. I’ve never needed customer service but everything seems awesome with you guys. Thanks!
Condition
Excellent
Reviewed in the United States on March 23, 2025
Kyleigh D.
Purchased on February 4, 2025
Verified purchaseSo it’s been exactly a month with this new Iphone and it works great! I have ordered from Back-market before in the past and was not disappointed at all! So this time I had faith that this phone would be amazing! It literally looked brand new like you could NOT tell it was refurbished at all! Such a beautiful phone, thank you Backmarket!
Condition
Excellent
Reviewed in the United States on March 8, 2025
Dennis R.
Purchased on October 3, 2024
Verified purchaseI received a used but excellent condition AWU2 in perfect working order. It looks like brand new, not a scratch,dent, or blemishes whatsoever. Also, the battery was at 100% maximum capacity. I have bought a few items and traded in at times and I have never been disappointed.
Condition
Excellent
Reviewed in the United States on October 23, 2024
Dustin B.
Purchased on December 24, 2023
Verified purchaseIt was my first purchase using backmarket, and I can confidently say it won’t be my last. I Ordered the excellent condition iPhone 14 Plus and I’ve been completely satisfied. I was iffy about buying refurbished only because I was worried about condition and performance. I couldn’t find any visual flaws with my iPhone and after having it for a couple weeks, it runs like new still. Battery health has been sitting at 92% which is great as battery health was one of my main concerns. I’ve been charging every 1-2 days depending on how heavy my usage is. Nice upgrade from my 8+ that was barely making it through the day, plus I can actually hear calls now!
Condition
Excellent
Reviewed in the United States on January 10, 2024
Matthew R.
Purchased on December 27, 2024
Verified purchaseI am extremely pleased with my purchase. My phone is like new, there were no scratches or issues I could find. The battery is at a full 100% and has been a great purchase. I am so glad I bought a refurbished unlocked phone here than buying it direct from my carrier.
Condition
Excellent
Reviewed in the United States on January 12, 2025
Andrew W.
Purchased on May 27, 2025
Verified purchaseI love my refurbished iPhone 15 pro! The exchange process was very simple to trade in my old iPhone 12 and I saved so much $$$ vs. buying new.
Condition
Excellent
Reviewed in the United States on June 10, 2025
Zaza N.
Purchased on December 12, 2024
Verified purchaseWell it’s working so far, I just got it today. But for the price of “excellent” that I paid I expected it to have less scratches than that…yes it is refurbished phone but it is relatively new as iphone15 plus but I can definitely tell the previous owner was rough with it.
Condition
Excellent
Reviewed in the United States on December 19, 2024
Shallom C.
Purchased on March 6, 2025
Verified purchaseI got my Iphone 14 pro. I ordered in excellent condition and got it with a battery health of 100%. Shout out to Santa Monica wireless. Ithowever had 2 small scratches on the screen. Other than that it's a great phone. Would highly recommend backmarket. Also can backmarket return the condition status as fair,good,excellent and premium. This other one is not giving.
Condition
Excellent
Reviewed in the United States on March 30, 2025
Casey S.
Purchased on February 26, 2025
Verified purchaseI absolutely love my phone, I order my phones off back market when I'm ready for an upgrade or something different and so far I've loved all my phones I've gotten from here 😊
Condition
Excellent
Reviewed in the United States on March 9, 2025
Will C.
Purchased on January 7, 2025
Verified purchaseSpent way too much time researching and overthinking this purchase. Ordered Apple Watch Ultra 2 and it arrived super fast despite the seller being located near the fires in California! The watch looked brand new with not a single dent or blemish anywhere to be found. Battery was at 100% capacity. Super happy with the purchase! Can’t say enough good things about my experience. Will use Back Market in the future.
Condition
Excellent
Reviewed in the United States on January 14, 2025