Customer reviews

hiiiii. I received my iPhone se a few weeks ago and so far it has been great!! I was very worried about it not working with my data plan because it is such an old model but it works perfectly. I am a satisfied costumer.

I've had my "new" phone for a couple of weeks now, and it's heavenly! OK, I admit it's my first iPhone, so it far surpasses the tiny JellyPro I was fiddling with until it finally died. I loved the look of the new phone online, and the only one left in Rose Gold was listed in Fair condition, and the price was right. It arrived looking almost new, with only a couple of imperceptible nicks on the metal. I was able to transfer my nano SIM card from my old phone and start using it immediately. When I had a problem figuring out how to open the card slot, I was able to reach the refurbisher by phone right away. Since then, I've been cruising in iPhone land, and I'm never going back...

very very happy to have been able to replace my son's OG SE!! this purchase made me an instant fan. and you've never let me down!!!

Its like a brand new phone I cant tell the difference! quality of product is Amazing! The delivery came on time. There is tracking thru there app and delivery came exactly on time! Customer service is really responsive and responded to me in a quick timley manner. Friendly, helpful and professional

Shipping was super fast, and I had my phone within days. The phone's condition was even better than it was listed as. All the connectors work, the screen has no visible imperfections and the battery life is good as new. Thank you so much!

The best price I could find online from a trusted seller. The phone was in great condition and it turned on. That is all I cared about. I bought the phone just to trade it in for a promotion. Paid 90 to get 800 off my new s21, seems like a great deal to me.

I didn't want to rate this purchase in any public way, but I do want to give feedback since you asked so earnestly. the only problem is the home button. it works when it wants to. I have to push down on it really hard. it's annoying. other than that, this phone is on the up-and-up.

My old SE with 16g didn't have room for an update. New one is just as good condition, maybe better, than the other with all the good reasons. have a little phone like that. Very pleased with product, price, packaging etc. Haven't had an opportunity to compare battery life but the old SE is an old SE in modest use since purchase so I'm confident the new one will do well.

Great quality. Got a strange message once , months ago about the battery, but seems to charge and work fine since. Got cheap charge cable that failed soon after, but got terrific high quality cable immediately upon reporting the bad obne. WOuld definitely buy from this place again.

They said phone would arrive in 3-5 business days. It was in my mailbox on the second business day. Condition was perfect. If I had to find something to say wasn't ideal, the best I could come up with would be that Google maps wouldn't work, it would just say the app has stopped. After updating in play store, no problems. Does that sound petty? Sure does, but it's the only aspect I could twist into a complaint. This was my second purchase through Back Market and realistically they have probably set my expectations to unreasonable levels Lilley unattainable by most others. Prices put Craigslist and offer up to shame while quality of products and customer service are better than either of the two carriers I've used in the past 25 years. With such a gushing review why only 4/5 stars? Ok, while I would rate my satisfaction well above 80%, 5/5 would represent perfection and I have issues with characterizing the purchase of a phone as perfect.