Secondlifephones Corporation's customer reviews

3.9/5

192 verified reviews in the last 6 months.

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  • A

    Andy I.

    Reviewed in the United States on February 25, 2024

    4.1/5
    phone was labeled excellent. however the exterior was filthy. I had to clean the grime off out of the seams on the phone and clean all of the exterior on my own. it did all clean and there is 1 scratch on the screen. phone has been working well. refurbisher just didn't seem to care about the phones appearance yet still marked it excellent. not the care/quality I have gotten in the past from back market devices. FedEx delivery is a pain. requires signature when they deliver mid day. did online signature to leave the package and they still don't leave it. provided instructions and they didn't leave it. customer service is helpless. took 3 extra days to get delivered to neighbor as they wouldnt leave it at the house. Overall it has all worked out so far...time will tell on the phone quality. just not my typical back market experience.
    iPhone 13 128GB - Midnight - Unlocked

    Purchased on February 17, 2024

  • L

    Laura B.

    Reviewed in the United States on April 14, 2024

    4.5/5
    I ordered a flawless iPhone 13 and was worried when I first ordered. The phone game earlier then expected and had no scratches. I was very excited but disappointed to see grime on the phone all over. The battery life was not the greatest for a renewed phone 87%, because others said there’s was 100%. But, overall great, operated fine and camera works great focuses and everything.
    iPhone 13 128GB - Midnight - Unlocked

    Purchased on March 29, 2024

  • W

    Weixiao Z.

    Reviewed in the United States on December 13, 2023

    5/5
    I bought iPhone 12 pro and I selected excellent condition. The phone I received is really good and there is nothing scratch on the screen. The battery is 88%. Tested all the function and did not find any issue. I am happy with it.
    iPhone 12 Pro 128GB - Gold - Unlocked

    Purchased on December 8, 2023

  • I

    Ivan U.

    Reviewed in the United States on December 22, 2023

    4.9/5
    I didn’t get the phone quality that I ordered, but I was reimbursed a good amount for the inconvenience. The phone works great and I would highly recommend buying a refurbished phone on Back Market.
    iPhone 8 64GB - Space Gray - Unlocked

    Purchased on December 19, 2023

  • K

    Kristian E.

    Reviewed in the United States on May 1, 2024

    5/5
    Okay now! I was hesitant buying this phone but I am glad that I did. The phone was in excellent condition. No scratches, no cracks or anything. The battery life is great. I am very satisfied with this phone. I cannot wait to order some more items from Back market! 10/10
    iPhone 13 Pro Max 128GB - Sierra Blue - Unlocked

    Purchased on April 17, 2024

  • A

    Alexter T.

    Reviewed in the United States on April 14, 2024

    4/5
    Overall I’m satisfied with my purchase. The only two draw backs I have are the following. The box it came in was really dusty and I didn’t like that. Also the paint on the phone is chipped and faded in certain places. This is certainly not what I expected from the “excellent” condition option. I am satisfied with the performance of the phone so far though and I think that’s the most important thing
    iPhone 13 128GB - Blue - Unlocked

    Purchased on April 2, 2024

  • S

    Susan T.

    Reviewed in the United States on April 14, 2024

    5/5
    This is the 4th phone I purchased from Back Market for family members or myself. All have been great and as advertised. I don't expect to ever buy a new phone again. Experience on the website it easy to navigate and very quick turnaround.
    iPhone 13 128GB - Blue - Unlocked

    Purchased on March 28, 2024

  • B

    Brownskin B.

    Reviewed in the United States on March 23, 2024

    4/5
    I ordered this phone monday it arrived friday, but the representatives were super attentive. i expected my phone to be in excellent condition but my phone has sum dings on the backk other than that 10/10
    iPhone 13 128GB - Pink - Unlocked

    Purchased on March 18, 2024

  • A

    Amy C.

    Reviewed in the United States on March 20, 2024

    4/5
    the 1st phone was not unlocked as advertised. the customer service was beyond great and they were quick to resolve my issue. once my phone was in the mail my replacement was on its way to me. happy with the phone and the company..
    iPhone 8 Plus 64GB - Space Gray - Unlocked

    Purchased on February 23, 2024

  • E

    Eliott A.

    Reviewed in the United States on March 6, 2024

    4.1/5
    I am impressed with what I received. Phone condition is excellent, except for the camera lens one is a cracked, but the camera works like new so nothing that affects the phones camera or performance. Battery is great mine came at 89 maximum battery capacity so I am more than happy!
    iPhone 13 128GB - Midnight - Unlocked

    Purchased on February 17, 2024