267 verified reviews in the last 24 months.
Andy I.
Purchased on February 17, 2024
Verified purchasephone was labeled excellent. however the exterior was filthy. I had to clean the grime off out of the seams on the phone and clean all of the exterior on my own. it did all clean and there is 1 scratch on the screen. phone has been working well. refurbisher just didn't seem to care about the phones appearance yet still marked it excellent. not the care/quality I have gotten in the past from back market devices. FedEx delivery is a pain. requires signature when they deliver mid day. did online signature to leave the package and they still don't leave it. provided instructions and they didn't leave it. customer service is helpless. took 3 extra days to get delivered to neighbor as they wouldnt leave it at the house. Overall it has all worked out so far...time will tell on the phone quality. just not my typical back market experience.
Reviewed in the United States on March 26, 2025
iPhone 13 128GB - Midnight - UnlockedDiego D.
Purchased on June 7, 2024
Verified purchaseThe iPhone 13 pro came fairly quick in 2-3 business days and came in very well condition with minimal to 0 visible scratches and about 86% of battery life. Very happy with my purchase and will definitely continue to shop with Back Market whenever im looking for some new electronics
Reviewed in the United States on March 26, 2025
iPhone 13 Pro 128GB - Alpine Green - UnlockedCaleb B.
Purchased on March 29, 2024
Verified purchaseI ordered a flawless iPhone 13 and was worried when I first ordered. The phone game earlier then expected and had no scratches. I was very excited but disappointed to see grime on the phone all over. The battery life was not the greatest for a renewed phone 87%, because others said there’s was 100%. But, overall great, operated fine and camera works great focuses and everything.
Reviewed in the United States on March 26, 2025
iPhone 13 128GB - Midnight - UnlockedJacinda E.
Purchased on January 8, 2024
Verified purchaseI received my phone today, and I'm so glad I decided to use your site! I bought it for my daughter's birthday, this will be her first phone & she's going to love it! I got the iPhone 13 128 GB in excellent condition! It came exactly as described! Not one scratch or anything it literally looks brand new! Battery health was at 87% life, with the 1 year warranty you can't beat the price! I'll be buying all our phones from here for now on! Thanks for the great service!
Reviewed in the United States on March 26, 2025
iPhone 13 128GB - Blue - UnlockedWeixiao Z.
Purchased on December 8, 2023
Verified purchaseI bought iPhone 12 pro and I selected excellent condition. The phone I received is really good and there is nothing scratch on the screen. The battery is 88%. Tested all the function and did not find any issue. I am happy with it.
Reviewed in the United States on March 26, 2025
iPhone 12 Pro 128GB - Gold - UnlockedJason E.
Purchased on June 14, 2024
Verified purchaseI was actually really scared ordering this phone, but it came in excellent condition. It looks brand new. It’s so freaking pretty. It works great and I’m so happy with my purchase. I’m gonna be ordering more from here. Next item is a Apple Watch.
Reviewed in the United States on March 26, 2025
iPhone 13 Pro Max 128GB - Graphite - UnlockedIvan U.
Purchased on December 19, 2023
Verified purchaseI didn’t get the phone quality that I ordered, but I was reimbursed a good amount for the inconvenience. The phone works great and I would highly recommend buying a refurbished phone on Back Market.
Reviewed in the United States on March 26, 2025
iPhone 8 64GB - Space Gray - UnlockedMichael S.
Purchased on December 3, 2023
Verified purchaseI ordered a refurbished Android phone through BackMarket about three weeks ago. The phone arrived exactly as scheduled and in mint condition. I could not have been more pleased.
Reviewed in the United States on March 26, 2025
Galaxy S21 5G 128GB - Gray - UnlockedAndrea N.
Purchased on October 22, 2023
Verified purchaseCustomer service is exceptional, delivery was ok(a lil bit of delay), quality of refurbished product excellent(so far so good). Overall nice experience
Reviewed in the United States on March 26, 2025
Galaxy S21 5G 128GB - Gray - UnlockedMarquita T.
Purchased on August 14, 2024
Verified purchasethe phone looks good and came quickly...the transition to swap over my phone was easy with no issues...only thing issue was they sent and iPhone charger and the phone is an Samsung but other than that it was just fine.
Reviewed in the United States on March 26, 2025
Galaxy S21 5G 128GB - Gray - Unlocked