Sell Phone Store

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

553 verified reviews

Rating details

  • Overall performance

    4/5

  • Accessories

    4/5

  • Appearance

    4.2/5

  • Battery

    4.2/5

  • Lens & Camera

    4.3/5

  • Packaging

    4.2/5

  • Shipping

    4.4/5

Reviews

  • Easton M.

    Verified purchase

    Reviewed 4/14/25, United States.

    Backmarket is amazing. I have bought multiple products through you guys and all my equipment has been in very good shape, runs smooth, looks great. It always arrives on time if not earlier than expected and it's easy to reach out for customer support! I'm very happy with the purchases and plan on using backmarket again in the future 👍😊

    Condition

    Excellent

    Purchased

    3/27/25

  • Joasim R.

    Verified purchase

    Reviewed 1/5/26, United States.

    I bought this iPad in excellent condition and it arrived like new. The screen was in perfect shape, with no scratches at all. Everything works great—it’s updated, runs fast, and the battery is in very good condition. I’m very happy with my purchase. This is the third time I’ve bought from Back Market, and I’ll definitely continue making more purchases.

    Condition

    Excellent

    Purchased

    12/21/25

  • Emilio E.

    Verified purchase

    Reviewed 10/13/24, United States.

    Everything is up to speed. Watch is as described, seller was great. Can’t even tell it’s a refurbished item. Looks good as new.

    Condition

    Excellent

    Purchased

    9/23/24

  • Jennifer A.

    Verified purchase

    Reviewed 2/10/25, United States.

    I love this refurbished Apple Watch. I am so pleased with back market. The watch is like brand new but it was a 2022 model the service the price and the product itself is excellent. This is the second item I have bought from back market and I will continue to purchase through them when I need a refurbished device again.

    Condition

    Excellent

    Purchased

    1/23/25

  • Doug W.

    Verified purchase

    Reviewed 7/7/25, United States.

    New (used) phone was in great condition and works perfectly. Price was great, ordering easy, and delivery fast. This is the 2nd phone we have bought through Back Market, and have been pleased with both.

    Condition

    Good

    Purchased

    6/21/25

  • Brandon P.

    Verified purchase

    Reviewed 3/20/26, United States.

    Device is good. All checks on the phone through console were as advertised. Minor scratches along the bezel in 3 places which I’m happy with for the option I selected. The screen said flawless but had a small scratch at the bottom, screen protector still sealed so it’s not too big of a deal, it’s a $120 phone. I subtracted a star for the screen scratch and the ear speaker wasn’t cleaned, I had to take an AirPod cleaner and gently work out the dead skin cells and gunk. This should be done by seller. It was also shipped inside of a USPS priority bubble mailer placed inside of a box. When opened the phone was sitting at the bottom of the package with no protection other than the small piece of bubble mailer. Seller please invest in a pack of bubble envelopes and large cushion bubble roll and or shipping foam which is more expensive but provides protection when shipping fragile items. The shock from shipping translates into the phone when it’s not secure, I could shake the box and hear the phone hitting the sides. You could even go one step further and get protective stickers for the phone screens and backs, they’re very cheap and can prevent minor scuffs, scratches etc. especially on more expensive devices. I’ve had people even use clear plastic wrap with a heat gun. Anything is better than nothing and it looks more professional. Thanks again, my Dad is happy with his “new” phone and hopefully it gets another few years of security updates.

    Condition

    Good

    Purchased

    3/6/26

  • Cesar C.

    Verified purchase

    Reviewed 2/5/26, United States.

    Amazing! Love my new 17 in mist blue, gets the job done, holds great battery life, takes great pictures!

    Condition

    Excellent

    Purchased

    1/23/26

  • Sophia C.

    Verified purchase

    Reviewed 11/5/25, United States.

    Condition

    Good

    Purchased

    10/18/25

  • Janine C.

    Verified purchase

    Reviewed 10/13/23, United States.

    Back Market is the BEST! I’m a returning customer (3 devices so far) and will no doubt purchase again. I am so excited to share Back Market with my family and friends. My latest purchase - Apple Watch Series 6 is flawless and works like new. I am so pleased to have a nice watch at an affordable price. Thank you Back Market!

    Condition

    Excellent

    Purchased

    9/14/23

  • William S.

    Verified purchase

    Reviewed 6/30/25, United States.

    Came in in fine quality, but it was a ups express box within a FedEx box, shipped by FedEx. Very odd Additionally, inner screen has visible scratches on it (very minor) with some dust. Would normally not be an issue, but folding phone inner screens are very delicate and hard to replace

    Condition

    Excellent

    Purchased

    6/26/25

73 products