Customer reviews

145 verified reviews in the last 10 years.

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  • E

    Easton M.

    Purchased on March 27, 2025

    Verified purchase

    Backmarket is amazing. I have bought multiple products through you guys and all my equipment has been in very good shape, runs smooth, looks great. It always arrives on time if not earlier than expected and it's easy to reach out for customer support! I'm very happy with the purchases and plan on using backmarket again in the future 👍😊

    Item

    Google Smart Watch Pixel Watch 3 HR GPS - Black

    Condition

    Excellent

    Reviewed in the United States on April 14, 2025

  • E

    Emilio E.

    Purchased on September 23, 2024

    Verified purchase

    Everything is up to speed. Watch is as described, seller was great. Can’t even tell it’s a refurbished item. Looks good as new.

    Item

    Apple Watch Series 9 (2023) GPS + Cellular 45 mm - Aluminium Midnight - Sport band Black

    Condition

    Excellent

    Reviewed in the United States on October 13, 2024

  • J

    Jennifer A.

    Purchased on January 23, 2025

    Verified purchase

    I love this refurbished Apple Watch. I am so pleased with back market. The watch is like brand new but it was a 2022 model the service the price and the product itself is excellent. This is the second item I have bought from back market and I will continue to purchase through them when I need a refurbished device again.

    Item

    Apple Watch Series SE 2 (2022) GPS + Cellular 40 mm - Aluminium Starlight - Sport band White

    Condition

    Excellent

    Reviewed in the United States on February 10, 2025

  • D

    Doug W.

    Purchased on June 21, 2025

    Verified purchase

    New (used) phone was in great condition and works perfectly. Price was great, ordering easy, and delivery fast. This is the 2nd phone we have bought through Back Market, and have been pleased with both.

    Item

    iPhone SE (2022) 64GB - Red - Locked T-Mobile

    Condition

    Good

    Reviewed in the United States on July 7, 2025

  • W

    William S.

    Purchased on June 26, 2025

    Verified purchase

    Came in in fine quality, but it was a ups express box within a FedEx box, shipped by FedEx. Very odd Additionally, inner screen has visible scratches on it (very minor) with some dust. Would normally not be an issue, but folding phone inner screens are very delicate and hard to replace

    Item

    Motorola razr 2024 256GB - Gray - Locked T-Mobile

    Condition

    Excellent

    Reviewed in the United States on June 30, 2025

  • E

    Elizabeth R.

    Purchased on March 8, 2025

    Verified purchase

    Phone was in impeccable condition, no scratches or dents. Battery life is 90% as expected. No issues with it at all. Shipping was also speedy and on-time. Will definitely consider using Back Market again!

    Item

    iPhone 12 64GB - Black - Locked T-Mobile

    Condition

    Excellent

    Reviewed in the United States on March 24, 2025

  • D

    Devin Q.

    Purchased on November 7, 2024

    Verified purchase

    Could not be HAPPIER!!! Great price, phone looks new and untouched. and they gave me the full amount they quoted for my trade in. Excellent company!!!! The only complaint is they sent a charger that wouldn't work.

    Item

    iPhone XS Max 256GB - Space Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on November 24, 2024

  • J

    Janine C.

    Purchased on September 14, 2023

    Verified purchase

    Back Market is the BEST! I’m a returning customer (3 devices so far) and will no doubt purchase again. I am so excited to share Back Market with my family and friends. My latest purchase - Apple Watch Series 6 is flawless and works like new. I am so pleased to have a nice watch at an affordable price. Thank you Back Market!

    Item

    Apple Watch Series 6 (2020) GPS 44 mm - Aluminium Gold - Sport band Pink

    Condition

    Excellent

    Reviewed in the United States on October 13, 2023

  • J

    Johnny M.

    Purchased on April 25, 2025

    Verified purchase

    The shopping experience was very straightforward, with the different tiers of quality to select from. The product was in an even better condition than expected. Will shop from BackMarket again.

    Item

    Apple Watch Series 9 (2023) GPS + Cellular 45 mm - Aluminium Midnight - Sport band Black

    Condition

    Good

    Reviewed in the United States on May 8, 2025

  • C

    Caleb B.

    Purchased on March 16, 2025

    Verified purchase

    Haven't used em all too much yet. Work great, sound quality is good. Case had a few more scratches than what the site led onto. Not sure if Im crazy either but the right ear battery may be draining faster than the left ear, even when I used them at the same time. Could be connection issues though, Im not sure. Good product though and enjoy that I didnt pay full price.

    Item

    Apple AirPods 4th gen (2024) - Wireless (USB-C) Charging case

    Condition

    Good

    Reviewed in the United States on April 2, 2025