Customer reviews

Overall rating

36 verified reviews

Rating details

  • Overall performance

    3.4/5

  • Appearance

    4.3/5

  • Accessories

    4.1/5

  • Battery

    3.2/5

  • Lens & Camera

    3.9/5

  • Packaging

    4.4/5

  • Shipping

    4.3/5

Reviews

  • Matthew M.

    Verified

    Reviewed 11/26/20, United States.

    Watch is absolutely perfect. Cannot tell it was used at all. When they say mint condition they mean it! Super fast shipping. This was my first refurbished purchase ever and I am more than happy with the entire experience.

    Condition

    Excellent

    Purchased

    11/16/20

  • Imail fredrick N.

    Verified

    Reviewed 1/14/22, United States.

    I am happy to have procured Jaybird Freedom 2 from BackMarket! Pure deal and am super duper happy about the saving

    Condition

    Excellent

    Purchased

    11/16/21

  • David H.

    Verified

    Reviewed 8/6/20, United States.

    The phone is awesome. Great Value. Definitely bang for your buck . I am really impressed with the quality of the phone. Takes great pictures and overall smooth performance. I usually use Samsung Galaxy Notes in the last but decided to give LG a try and I have to say definitely worth a shot.

    Condition

    Excellent

    Purchased

    7/24/20

  • Karen collette C.

    Verified

    Reviewed 8/8/20, United States.

    Let me start by saying I am a real customer and these are my real reviews. The Jaybirds I ordered are great they came in the original packaging with accessories blew my mind, so much more than I expected I couldn’t be more pleased. Thank you guys for being wonderful and selling the quality you want to receive. If you’ve second guess purchasing let me let you in on something, so did I, but after several purchases I’d recommend BackMarket to anyone. Listen, it’s retail quality at a price that makes more sense. Since I have your attention, I’d like to challenge you to share a meal with someone in need everyday, pack a few extra snacks and water or a few dollars. I promise if you add these steps to your day you’ll come face to face with the need. It’s simple to accept, all you have to do is: enjoy your day, and feed someone along the way! Yes that’s it, together we are the difference. Thank you happy shopping and happy smile sharing #aGODthang 💕

    Condition

    Excellent

    Purchased

    7/31/20

  • Emma R.

    Verified

    Reviewed 9/2/20, United States.

    So far the watch looks and works great. The only problem I have is there was no padding whatsoever inside the box. The watch was not wrapped for any kind of protection against the charger rattling against the face during shipment. Luckily nothing was damaged.

    Condition

    Excellent

    Purchased

    8/31/20

  • Yalcin A.

    Verified

    Reviewed 8/8/20, United States.

    I found the phone to have a little more cosmetic imperfections than I was expecting (based on the description on the product page). There was nothing big, but some scuffs and scratches here and there. I reached out to the seller and they responded quickly by offering a partial refund. Since the phone worked perfectly, I accepted their offer. I am very happy with the phone, and the customer service is great. Highly recommended.

    Condition

    Excellent

    Purchased

    7/28/20

  • Malcolm M.

    Verified

    Reviewed 1/22/21, United States.

    I ordered the wrong product somehow but seller resolved issue and issued refund. I am grateful for the quick turnaround. Thank you for your business.

    Condition

    Excellent

    Purchased

    1/3/21

  • Jonathan W.

    Verified

    Reviewed 7/6/22, United States.

    On full charge only lasted 40 minutes to an hour using zoom. Not for me unfortunately when new they are rated for 4 hours.

    Condition

    Excellent

    Purchased

    6/4/22

  • Janae W.

    Verified

    Reviewed 5/24/22, United States.

    These headphones were DOA! I charged them turned it on. The voice said "fully charged, connected ." Not even 15 seconds later the voice came back on and said the battery was low, needed to charge & headphones turned off! VERY FRUSTRATING!!!

    Condition

    Excellent

    Purchased

    5/12/22

  • Chrystyan K.

    Verified

    Reviewed 8/15/20, United States.

    UPDATED: Turned the phone on today for the first tike to switch it over and the sim card reader is faulty. Everyone online with the same issues needed there sim reader replaced! So I now have a paper weight lol so I'm unsatisfied with my order and this is a big waste of my time. Guess we will see what they do about the issue! My LG g6 arrived way sooner then it was supposed to, so very fast delivery! The quality of the phone was exactly as stated. I did have a minor issue with charging, but I did figure it out. Very quick response from SGB about my issue. They were also very polite and comforting letting me know they will take the phone back for up to 1 year if I have any operating issues! So I'd have to say I'm very pleased with my order, especially this being my first time ordering from here.

    Condition

    Excellent

    Purchased

    8/12/20