Simple Cell's customer reviews

4.1/5

247 verified reviews in the last 6 months.

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  • J

    Jenni D.

    Purchased on February 2, 2024

    4.8/5

    I haven't used the phone much yet, but my experience was amazing. I wish I had known of this company sooner. A year ago I "upgraded" to an S23 from an S10, and was extremely disappointed in the camera (understatement). So, I upgraded to an refurbished S10. The phone I received was everything I had hoped it would be, and BTW, this model has the best camera ever! Seriously. Specs don't mean anything about actual performance. I had my old S10 for 4 years, and always loved it (the battery was just fading and I got swindled into a "deal" with a carrier). I stumbled upon BackMarcket in my internet search, and am completely sold on them. Finding what I wanted was super easy, the phone is in excellent condition (though a little slower than the S23 with its brand new upgraded battery), and purchasing it was seamless and easy. I received it within 5 days and though I didn't need the help, I noticed they have great online instructions and support. They checked in with me via email after my purchase. I want to add that I wish I had been able to sell my old phone here, instead of trading it for nothing with my cell carrier as part of the "deal". I will never buy a brand new phone again. I ...

    Reviewed in the United States on March 2, 2024

    Galaxy S10 128GB - Blue - Unlocked
  • V

    V C.

    Purchased on January 11, 2024

    5/5

    This phone arrive quickly, was in perfect condition, and was easy to set up! I loved the packaging, which was really secure, and I love that devices from BackMarket always come with the accessories you need - a charget cord, a block, and a tool to open your SIM card port. This is the third phone and fourth device I've bought from BackMarket, and I've loved them all! I suggest this site to anyone looking to buy a refurbished device.

    Reviewed in the United States on January 29, 2024

    Galaxy S10 128GB - Blue - Unlocked
  • C

    Caylah B.

    Purchased on June 5, 2024

    4.5/5

    iPhone came within a couple of days after placing the order. No crack screen no marks . Perfect condition. I got an IPhone xs in good condition. The only problem is whenever I charge the phone it starts overheating but everything else is still works fine .

    Reviewed in the United States on June 16, 2024

    iPhone XS 64GB - Gold - Unlocked
  • A

    Andrew F.

    Purchased on January 16, 2024

    4.8/5

    I purchased a "very good" condition iPhone 11 for my youngest daughter. I could not be happier with it. I received email updates throughout the order and delivery prices. When it arrived it looked flawless, and it has worked perfectly ever since. I delayed writing a review to allow time for the glitches to show up, but none have! I will certainly be buying more phones from Back Market in the future. 100% satisfied.

    Reviewed in the United States on February 14, 2024

    iPhone 11 64GB - White - Unlocked
  • K

    Karen L.

    Purchased on December 29, 2023

    5/5

    I bought this iPhone 13 for my daughter for Christmas so I can’t actually tell you about it but every time I ask her how her iPhone is holding up, she says it’s great. She loves it and is quite satisfied with its performance. Sounds like we have a winner…thanx, Back Market!! I will definitely be purchasing from you again👍🏽👍🏽

    Reviewed in the United States on January 25, 2024

    iPhone 13 128GB - Red - Unlocked
  • D

    Deangelo P.

    Purchased on May 7, 2024

    4.6/5

    These headphones are actually pretty good. From the long lasting battery life to the clear sound quality. Only downside is that the noise cancellation decreases the sound by at least 20% while listening. As far as the microphone, for $30 headphones you pretty much get your money’s worth but from all that set aside, I would recommend these to college students and high schoolers for studying. 👍

    Reviewed in the United States on May 19, 2024

    Jlab Studio ANC Noise cancelling Headphone Bluetooth with microphone - Black
  • E

    Erna H.

    Purchased on February 7, 2024

    4.6/5

    the macbook came in only three days after i ordered it. it was really easy to set up and runs fine. there was a few times where the macbook froze on me during class, but there were a lot of downloads happening at once - so i understood where it came from. but overall, really happy with my purchase and was definitely worth the price! plan on ordering more from back market

    Reviewed in the United States on February 26, 2024

    MacBook Air 13.3-inch (2017) - Core i7 - 8GB - SSD 256GB
  • S

    Savanna S.

    Purchased on December 23, 2023

    4.1/5

    There was a pretty significant scratch on the back that looks like the iPad had been dropped. This was not described in the purchasing process- seems more than a “micro scratch” That being said, the iPad has performed fine so far.

    Reviewed in the United States on January 4, 2024

    iPad mini (2019) 256GB - Space Gray - (Wi-Fi + GSM/CDMA + LTE)
  • F

    Finn W.

    Purchased on May 22, 2024

    4.4/5

    works fine - unsure if its the laptop itself or the refurbishing that makes it a little slower than wanted. however, just the wrong model? received an e480. ill accept it, but just odd.

    Reviewed in the United States on June 6, 2024

    Lenovo ThinkPad T480 14-inch (2018) - Core i5-8250U - 16 GB - SSD 256 GB
  • N

    Noreen N.

    Purchased on June 5, 2024

    4.6/5

    I wasn't happy with my purchase but the seller worked with me and I'm okay with that. Sad it didn't work out with the device bc I love the price and look of the phone. Still, I would come back and buy from the seller if our interests aligned.

    Reviewed in the United States on June 11, 2024

    iPhone 13 Pro 128GB - Gold - Locked T-Mobile