SmartphonesPLUS's customer reviews

Reviews

  • Megan C.

    Verified

    Reviewed 9/28/25, United States.

    I decided to order this Surface instead of a new model to replace my old (dead) Surface Pro 3, because I just wanted to be able to browse the internet and watch videos. The order shipped quickly. The Surface arrived in pretty much perfect condition. I've had no issues with functionality. It's compatible with the keyboard I had for my Surface Pro 3 which was a huge plus. The battery life isn't great but that's expected of a used/older device. I mostly just keep it plugged in during use anyway. This was my first purchase from Back Market and I am extremely happy with my experience.

    Condition

    Excellent

    Purchased

    9/13/25

  • Victor R.

    Verified

    Reviewed 10/1/24, United States.

    I received my Apple Watch faster than expected. It came with 100% battery health. No scratches, problems , and all the buttons work great. I would recommend Back Market and SmartphonesPlus to anyone who is looking for an upgrade to their phone, watch, laptop, iPad, AirPod, etc. 10/10 service and products. Look no further Back Market is the answer to your needs. Thank you for your service. Best, VR

    Condition

    Excellent

    Purchased

    9/25/24

  • Glenn W.

    Verified

    Reviewed 8/6/25, United States.

    Very pleased with my purchase! My original Apple Watch SE fell off a counter onto a concrete floor and its screen got cracked and started coming loose from the body. After finding out the cost to have it repaired, I discovered it would be cheaper just to buy a refurbished model to replace it. I don't need the latest and greatest model; my old SE served me just fine so I bought the same model in "good" condition. I find it to be in even better condition than my old watch before it got damaged. If there are any flaws they are not even noticeable. This is my second purchase from BackMarket (I also bought my wife an iPhone 15 from here) and so far we have been very satisfied with both purchases!

    Condition

    Good

    Purchased

    7/18/25

  • Joseph G.

    Verified

    Reviewed 9/17/25, United States.

    ‌I save money while saving the planet, it's a double deal! The pen works perfectly, the order was well packaged, and Backmarket is always there for you if there's a problem.

    Condition

    Excellent

    Purchased

    9/11/25

  • Lynda B.

    Verified

    Reviewed 7/14/25, United States.

    Love this iPad. We purchased for granddaughter so she could FaceTime with us. We are getting FaceTimed several times a day now. The iPad came in excellent condition. The battery life is long and granddaughter is most happy. We screen timed the iPad for educational apps 90% of time. 10% games. The iPad you would think is new. Back Market is our go to for most of our tech needs. Love it.

    Condition

    Excellent

    Purchased

    6/29/25

  • Anne W.

    Verified

    Reviewed 4/28/25, United States.

    I wanted an iPad but I didn’t want to spend a lot for a new one. I ordered this 2018 6th generation one and so far I am really pleased with it. It has a perfect sized screen for what I need it for and it performs very well.

    Condition

    Good

    Purchased

    4/9/25

  • Myles S.

    Verified

    Reviewed 9/28/25, United States.

    I upgraded from an X, I also bought from this site, to this 11! (It’s new to me!) $160 with a tax for a phone close to new is a no brainer! Spending a $1000+ for a device to talk and text on just doesn’t make sense to me. When this 11 time is up, I’ll be back for a 12! lol

    Condition

    Fair

    Purchased

    9/14/25

  • Olivia B.

    Verified

    Reviewed 3/12/25, United States.

    I received my watch in a timely manner, I loved the no shipping fee! The device came in the expected condition and even better than I had anticipated. It was easy to set up and works perfectly. I really enjoyed the price drop and eco-friendly nature of getting a refurbished device. I will be getting my new cell phone from this site soon!

    Condition

    Good

    Purchased

    3/5/25

  • Elwiss J.

    Verified

    Reviewed 8/2/24, United States.

    Smooth experience and a great starter Apple Watch. Came in well-packaged, setup was not a hassle at all. The band came disconnected from the body of the watch to better protect the body, nevertheless, everything was straightforward. Light scratches and dust present around the edges, but perfectly functional.

    Condition

    Good

    Purchased

    7/31/24

  • Kelvin F.

    Verified

    Reviewed 8/10/25, United States.

    The condition of the phone was better than I expected, it arrived sooner than I anticipated, and it works better than I imagined. Setup was so easy, it was ready to use in a few short minutes. It also came with a charging cable. I'm very happy with this purchase and would recommend buying here again.

    Condition

    Good

    Purchased

    7/25/25