Sprout's customer reviews

At first I was skeptical buying a refurbished Macbook from Back Market but after comparing different sites and pricing, I felt more comfortable making the purchase. Once the item arrived, I immediately knew I had made the right choice. The packaging was very protective and the machine was as good as new! So far, it has performed impeccably and I wholeheartedly recommend BM to any and all that are looking for refurbished items at great prices!

Just wanted to reach out and let you know that i finally bought and received my 2021 MacBook Pro from you guys and It's working great and looks awesome, it looks like new !! wanted to thank you for your help and support. Also Back Market does a great job at notifying you about everything and every step. excellent customer service. I think im gonna buy a Ipad Pro now. any way, thank you so much.

Don’t sleep on BackMarket! After having my MacBook for 8 years it was time for a new one and I didn’t want to spend $1000+ I was just googling and BackMarket popped up. I did my research and saw the exact Mac I needed. Took a chance because I absolutely love what they stand for. I’m so glad I did! Not only is my new MacBook Pro fast and looks like new the shipping was fast!! BackMarket…I hope you thrive forever! You all are doing an amazing thing for this universe and I for one I’m grateful that I found you and it definitely won’t be my last purchase!

So far so good just got it today! It came looking brand new i absolutely love it. Reminds me of my surface 3 which i broke and wanted the same thing but without full priced. Just using for day to day and school. Thank you back market!

Purchased and iPhone 14. It arrived and it looked brand new. The instructions to activate it on the website were clear and it was up and running in a matter of minutes. A great transaction. Highly recommended.

My model was a MacBook Pro Retina 13-inch (2020) - Core i7 (2.3GHz) - 16GB RAM - SSD 512GB (A2251 Space Gray) in "Fair" condition. Got it for $361 before tax right after Christmas on 12/31/2024. It was in pretty good condition, the keycaps are a little worn and came pretty nasty with skin flake gunk and probable bodily fluids, but overall, it was pretty clean at the hinge (The display cable area was devoid of dust). The battery was at an acceptable 83% health according to CoconutBattery. The onboard SSD was at a respectable 50TB data units written according to DriveDx equalling about 5 years of use (Checks out, 2020->2025). Don't skimp out on RAM with these Macs. 8GBs is not enough, the system will allocate swap files on the SSD and ultimately drain its lifespan. Very impressed by Backmarket for this purchase, I just wish the device was not crusted over with nasty yellow flakes. You probably can't get this model at these specifications for less than $400 dollars, but I would still be happy forking out $450 dollars pre tax. An equal spec 2020 M1 mac pro goes for $623 before tax and those are faster (but hotter). At the end of the day, the i7 2.3GHz is sufficient for my purposes ...

You guys are so awesome. My MacBook Pro is perfect. Basically brand new. Your prices are great and your product is virtually flawless. I have bought an M2 12.9 inch iPad Pro, a Magic Keyboard, a few times I think, and a 13 inch MacBook Pro from you guys. All those products were flawless. Thank you for your customer service and for what you offer.

It's a first gen google watch, and it meets my needs, I don't have to dig into my pants pocket and retrieve my phone for time of day. Plus you can check in on UV exposure, heart rate pattern, cool features for the price I paid on the BackMarket. Not the latest watch, but the watch came in great condition and with battery saver last a couple of days (with gestures and tapping turned off). Great functionality without crushing the pocketbook.

This is a great deal on refurbished MacBooks. This is my 3rd week with it and it is a 10/10 definitely would recommend.