Customer reviews

Overall rating

121 verified reviews

Rating details

  • Overall performance

    3.8/5

  • Appearance

    4.1/5

  • Packaging

    4.2/5

  • Shipping

    4.3/5

Reviews

  • Stephen B.

    Verified

    Reviewed 9/11/23, United States.

    I was looking for a low cost and reliable refurbished ThinkPad T-590 laptop. I selected an excellent condition model and the unit received looks / works like brand new laptop. I am very satisfied with my purchase and will use Back Market again for future purchases.

    Condition

    Excellent

    Purchased

    8/23/23

  • Carissma D.

    Verified

    Reviewed 5/14/24, United States.

    I bought this laptop 2 yars ago and it is still running well. I love this laptop and this website. I bought a phone and iPad for my nephew and both are perfect.

    Condition

    Excellent

    Purchased

    8/9/22

  • Melissa N.

    Verified

    Reviewed 12/28/23, United States.

    My son got this as a Christmas present, he needed more ram for his games and he absolutely loves it.

    Condition

    Fair

    Purchased

    12/11/23

  • Randy H.

    Verified

    Reviewed 10/19/23, United States.

    The device that I purchased arrived in great condition and is working well. I've recommended the same device to colleagues working in the field.

    Condition

    Fair

    Purchased

    10/1/23

  • Marvin F.

    Verified

    Reviewed 11/12/23, United States.

    This laptop works perfectly, I really am glad I was able to get this laptop, so satisfied with it....

    Condition

    Fair

    Purchased

    10/28/23

  • John L.

    Verified

    Reviewed 4/16/23, United States.

    Very happy with my laptop purchase. It was packed well and delivered on time. It was clean. It has great battery capacity and came with a brand-new power adapter. Everything is great. I couldn't be happier with my purchase.

    Condition

    Excellent

    Purchased

    3/31/23

  • Lorene J.

    Verified

    Reviewed 2/18/23, United States.

    It's lovely, just like my old one except that this one works. I had only one slight surprise - it is bigger than the old one. I guess measure even once is something I should have considered. I am very happy. I love the idea behind your company, your attention to detail and your sense of humor. I want to never-buy-new again!

    Condition

    Good

    Purchased

    2/8/23

  • William C.

    Verified

    Reviewed 2/6/23, United States.

    I’ve tried every key and every combination of keys as well as every other function I’m aware of and everything performs perfect. Back Market rules when it comes to returning electronics. I recommend highly. I just wish windows 10 wasn’t so dang different from windows 7. Couldn’t they make all the changes ‘in the background. Thanx again for a perfect transaction.

    Condition

    Excellent

    Purchased

    1/21/23

  • Andrew M.

    Verified

    Reviewed 1/22/23, United States.

    Quick delivery, laptop is in great shape (purchased excellent quality, so this was not a huge surprise). Everything works great, keyboard + screen in good shape, no clicking on the trackpad which I heard was a problem for this model. I think they gave me a non-OEM charger so my laptop warns me that I'm using a low-wattage charger, but other than that no issues at all.

    Condition

    Excellent

    Purchased

    1/9/23

  • Jerry N.

    Verified

    Reviewed 12/4/23, United States.

    shipped quickly and seems to be as advertised. Not enough run time on it yet to know about reliability, but it met all my initial expectations.

    Condition

    Good

    Purchased

    11/17/23