Customer reviews

I love Back Market! I used it before to purchase a refurbished smart phone. The first one didn't turn out like I needed, so I returned it. No problem! Courtesy and understanding all around! This time I purchase a magic mouse wireless to go with my new MacBook. It works beautifully. So glad I got it! Thank you!

Perfectly happy and the iPad Pro surprisingly is clean and scratch free. My daughter is loving it. Only issue was with charger came with less rated one, but sorted out after communicating with the seller. They provide me a credit to buy new charger and let me keep the first one with me.

Seller sent an unlocked iPhone 11 in Excellent condition, with no scratches. Battery health is 85%, which is just at the cutoff level guaranteed by Back Market (would have preferred higher battery health, but that's OK). Everything works well!

Sent this as a birthday gift to my son-in-law whose Apple Watch finally bit the dust. He’s very hard on watches (as well as other tools), but loves the updates Apple Watch sends to communicate with kids. Love Backmarket because I could replace his watch without breaking the bank.

This is my first laptop and i was skeptical at first to purchase one from a unknown source like back market. I walked into an apple store they only had 8GB- SSD 32GB and the price was close 2,000 i walked out and ran across a reliable friend he told me to check out Back market, long story short i continued my research and ended back at back market, so i made the purchase and im happy with the decision. The next order i will have full confidence. Thank you for having great computers.

Great return policy. I bought four S20 phones and each one was either messed up or the wrong model. Thanks for your excellent return policy. I bought one S20 on another site and it was exactly what I ordered.

Honestly really good condition and I had gotten good it was very little to like almost no scratches on it and is doing great I’ve had it for a month and i absolutely love it if you are thinking about getting it do totally worth it

Wonderful delivery. The laptop came in great condition with standards much higher than "very good". I would dare say that it is as good as new. Your business has much better quality control for gently used tech which rivals "open box" deals from big box department stores. In the past, I have found them to be comparable in price but in abysmal shape for models from floor models and the repaired ones.

Quality is great and works awesome!! I use this for my office after I spilled soda on my keyboard. They shipped this out so quick and got it delivered so fast! So glad I found this place! Will be ordering another for home!

4/5 rating. Watch was in perfect condition and the band looked brand new. But the charging cable is a knock off. Had to buy a new cable immediately as the included cable took near 24 hours to get a full charge. Tried multiple times, the knock off cable included was 100% the problem. Would give 5/5 but the cheaping out on a cable ruined it