Customer reviews

150 verified reviews in the last 24 months.

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  • E

    Elaine S.

    Purchased on September 8, 2023

    Verified purchase

    I love Back Market! I used it before to purchase a refurbished smart phone. The first one didn't turn out like I needed, so I returned it. No problem! Courtesy and understanding all around! This time I purchase a magic mouse wireless to go with my new MacBook. It works beautifully. So glad I got it! Thank you!

    Reviewed in the United States on September 24, 2023

    Magic mouse Wireless - White
  • P

    Prabin M.

    Purchased on October 24, 2024

    Verified purchase

    Perfectly happy and the iPad Pro surprisingly is clean and scratch free. My daughter is loving it. Only issue was with charger came with less rated one, but sorted out after communicating with the seller. They provide me a credit to buy new charger and let me keep the first one with me.

    Reviewed in the United States on November 21, 2024

    iPad Pro 12.9 (2021) 128GB - Space Gray - (Wi-Fi)
  • S

    Stephanie W.

    Purchased on February 24, 2024

    Verified purchase

    Seller sent an unlocked iPhone 11 in Excellent condition, with no scratches. Battery health is 85%, which is just at the cutoff level guaranteed by Back Market (would have preferred higher battery health, but that's OK). Everything works well!

    Reviewed in the United States on March 16, 2024

    iPhone 11 128GB - Purple - Unlocked
  • K

    Kelli C.

    Purchased on May 15, 2023

    Verified purchase

    It looks and performs well. I bought it to use with an app to learn piano, so for this function it's doing a great job! Really glad to buy refurbished rather than overpriced original stuff that only negatively impacts the environment further.

    Reviewed in the United States on June 1, 2023

    iPad Air (2019) 64GB - Gold - (Wi-Fi)
  • W

    Wil G.

    Purchased on June 8, 2023

    Verified purchase

    I try to buy renewed or refurbished tech whenever I can and Back Market is a GOLD MINE! The condition of my watch is what I expected, clean and refreshed. It arrived on time as promised. I constantly on the Back Market app looking for deals.

    Reviewed in the United States on June 21, 2023

    Samsung Smart Watch Galaxy Watch 5 Pro HR GPS - Black
  • L

    Leo C.

    Purchased on July 3, 2024

    Verified purchase

    I got the good quality so obviously it wasn't perfect looking but they work just like new noise canceling and sound quality is just so good you completely forgot they are refurbished

    Reviewed in the United States on July 16, 2024

    Galaxy Buds 2 Earbud Noise-Cancelling Bluetooth Earphones - Black
  • D

    Debra K.

    Purchased on January 21, 2024

    Verified purchase

    Sent this as a birthday gift to my son-in-law whose Apple Watch finally bit the dust. He’s very hard on watches (as well as other tools), but loves the updates Apple Watch sends to communicate with kids. Love Backmarket because I could replace his watch without breaking the bank.

    Reviewed in the United States on February 4, 2024

    Apple Watch Series 6 (2020) GPS 44 mm - Aluminium Space Gray - Sport band Black
  • A

    Antron F.

    Purchased on December 12, 2023

    Verified purchase

    This is my first laptop and i was skeptical at first to purchase one from a unknown source like back market. I walked into an apple store they only had 8GB- SSD 32GB and the price was close 2,000 i walked out and ran across a reliable friend he told me to check out Back market, long story short i continued my research and ended back at back market, so i made the purchase and im happy with the decision. The next order i will have full confidence. Thank you for having great computers.

    Reviewed in the United States on January 11, 2024

    MacBook Pro Retina 16-inch (2019) - Core i7 - 32GB - SSD 512GB
  • D

    Diamond M.

    Purchased on September 26, 2024

    Verified purchase

    No visible scratches or dents.. transfer and set up went as usual for apple products.. seamlessly. Thanks!

    Reviewed in the United States on October 13, 2024

    iPad Air (2022) 256GB - Blue - (Wi-Fi)
  • N

    Nathan R.

    Purchased on April 21, 2024

    Verified purchase

    Great return policy. I bought four S20 phones and each one was either messed up or the wrong model. Thanks for your excellent return policy. I bought one S20 on another site and it was exactly what I ordered.

    Reviewed in the United States on May 19, 2024

    Galaxy S20 5G UW 128GB - White - Locked Verizon