Customer reviews

I’ve had this phone for about 5 months now and it works amazing. Amazing cameras the screen is great and had normal coloration. The battery levels are great everything. The outside of the phone looked a little scuffed up and all but hello it’s a refurbished phone what do you expect. But besides that the point is quality is amazing and I will be ordering from here again.

The product was really high quality and came fast. I also support the cause of not contributing to technological waste and buying an item refurbished.

I absolutely love my new phone customer service was great when I reached out to them they reach right back out to me immediately the delivery was fast I will definitely be shopping at back market again and I recommend them to anyone looking to buy a refurbished Ite

Altho I recvd my new refurbished device on 1/5, I have not yet had the opportunity to take it full advantage of the usage of my device; my schedule is extremely overwhelming and at this time I'm still working on removing thousands of screenshots (for business purposes) from the previous device in order to transfer over to my new memory card, which I do not allow to be placed on the device itself. However the parts of the device I have been able to experience I am definitely enjoying it, especially returning to speed. I'll definitely update following my experience of fully using the device.

Overall, I was a little scared to buy a refurbished phone but the phone came better than i expected. I got an iphone 11 in "good" condition and it came looking perfectly new besides one or two tiny scratches on the screen that werent really noticeable. Im very happy i purchased from here and will definitely recommend it to others. Shipping was also quicker than i expected.

This was a “good” phone. If I were to rate it, I would put it as excellent! Works great and feels brand new. Does have the battery message that they warn may pop up but the baattery is awesome and works great. Notification doesn’t go away though, but that’s apple’s fault. Not true seller’s

First of all big thanks for seller! I did order Iphone Xs 256 gb Phone was delivered in time. I choose fair option but phone that i got was above my expectations! And thanks backmarket for this opportunity!👍🏻👍🏻👍🏻

I ordered two phones, both came in very decent condition, basically identical condition physically. The charging ports were a bit grimy looking, but the phones have no issues charging as fast as they should. Only issue is that one of the phones STAYS charged for a significant amount of time longer than the other, and either something is wrong with the phones Bluetooth or every single Bluetooth device I've connected it to, as it takes several tries to successfully connect. Overall though, a solid 7-8/10, 10/10 in terms of price.

The phone's appearance looks brand new, there isn't anything I can tell that is wrong with it. I only have an issue with the screen glitching out sometimes, like the keyboard won't type or half the screen won't let me click on it. I think that might just be an apple issue though, because I have had that problem with an iphone 6 before in the past. Plus, it is an older phone so I'm not crazy mad and it doesn't last very long or happen a lot. Other than the screen glitching here and there, it works and looks really great. It's pretty much the same quality as a new phone for a cheaper price and more eco-friendly approach. :)

Really good quality for a refurbished phone. I got mine in the condition good and it really looks brand new. And my seller was very communicative . Overall I love the phone and will be ordering fro this site again.