tigerphones's customer reviews

4.2/5

180 verified reviews in the last 6 months.

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  • J

    John W.

    5/5

    Reviewed in the United States on June 5, 2023

    The iPhone 12 128GB - Blue arrived quickly and exceeded my condition expectations. I ordered - very good condition - and it looks brand new. Just switched sim cards from the old iPhone and connected to carrier flawlessly. iPhone came with a charge cord. Battery capacity is listed at 95%, well over the 80% threshold and holds a charge for over 24 hours with average usage. I am pleased with this purchase from start to finish. BTW, I've had/used this iPhone for 3 weeks. I will definitely recommend refurbished cell phones from BackMarket.
    iPhone 12 - Unlocked

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    Purchased on May 16, 2023

  • M

    Molly F.

    4.1/5

    Reviewed in the United States on August 10, 2023

    Process to purchase was simple and easy and delivery was quick...however, we were disappointed to have paid for an "excellent" refurbished phone, only to have to clean out the mute button, which had quite a bit of gunk. The camera also had evident scratching around the outside of the lens (does not seem to impact photos though). Just a little disappointed in what we got, for the price.
    iPhone 12 - Unlocked

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    Purchased on August 8, 2023

  • L

    Lori B.

    5/5

    Reviewed in the United States on April 27, 2023

    At the end of February, I ordered an Unlocked iPhone 12 Pro in "Very Good" condition for my husband. It was his very first iPhone. The phone came packaged in a small, sturdy brown box with a new charging cord. The phone looks and acts brand new! In fact, I still find myself surprised when I remember that it was purchased at Back Market instead of at Apple. The phone is fantastic and my husband loves it. When the phone arrived, he and I began a new cell phone contract with Consumer Cellular. His new iPhone 12 Pro had an eSIM card and starting service with this new company was extremely easy and fast. When I can afford it, I am going to buy myself an iPad Pro from Back Market. I am very pleased with this company from start to finish. In fact, when logging in to leave this review, I discovered that this recent iPhone purchase shows up in my account with access to download and print my Receipt, Proof of Purchase, Proof of the extra 2-year Asurion Insurance I purchased that shows the start and ending dates with full Asurion documents and contact information. Just another added bonus from Back Market! (...fyi- I didn't buy the extra insurance because I was worried about the Back Mark ...
    iPhone 12 Pro - Unlocked

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    Purchased on February 27, 2023

  • P

    Pamela M.

    5/5

    Reviewed in the United States on July 27, 2023

    ordered my iPhone 12 yesterday morning 24 hours later received mine through Federal Express phone is flawless not a scratch anywhere beautiful screen excellent customer service will be definitely ordering again thank you so much you've made it possible for me to own an iPhone for the first time now I got to learn how to use it
    iPhone 12 - Unlocked

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    Purchased on July 26, 2023

  • A

    Andrea L.

    4.5/5

    Reviewed in the United States on July 10, 2023

    I purchased this iPhone 12 for my daughter and she had not problems connected it to her service and was ready to use right out of the box. This is my third phone purchase and we have been satisfied each time.
    iPhone 12 - Unlocked

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    Purchased on June 26, 2023

  • S

    Stephon P.

    5/5

    Reviewed in the United States on June 10, 2023

    I ordered My iPhone 12 came and it came the next day it came in fair condition which is perfect for any body to get this my second time ordering off back market and it caught me by surprise I’ve been seeing there ads on YouTube since 2021 and been telling people and no would pay attention but I did never slept on back market. I look forward to ordering my electronics.
    iPhone 12 - Unlocked

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    Purchased on June 8, 2023

  • S

    Suzanne G.

    4.2/5

    Reviewed in the United States on July 16, 2023

    My 2nd try ordering a blue iphone 12 on back market and this time it was a success!! The first time was from a different seller and the phone was not at all as promised physically and the battery capacity was worse than my current phone at 86%. However, Back market was super communicative and helpful and I was able to send the phone back for a full refund. Amazing customer service! This time, I ordered a phone that was specifically listed as having a new battery and everything arrived as promised! There are a few paint scratches/dings on the frame but only one tiny one around the camera. This is pretty close to the 'excellent' condition that was promised, although now the rating on condition says "very good"... Ah well, I'm mostly very happy with it. Everything else is in great condition, the battery capacity is at 100% and it isn't even giving me one of those warnings that the battery's been replaced by an unauthorized party. It's perfect and setup was so smooth! Thanks so much!!!
    iPhone 12 with brand new battery - 64GB - Blue - Unlocked

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    Purchased on July 8, 2023

  • G

    Gregory M.

    4.9/5

    Reviewed in the United States on June 11, 2023

    I thought somethings was wrong at first but it actually works very well and was ver affordable.definitely pay attention to your refurbishers revie
    iPhone 12 mini - Unlocked

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    Purchased on June 7, 2023

  • S

    Sara S.

    5/5

    Reviewed in the United States on June 14, 2023

    So I have been using backmarket for a few years now and I love this website sooo much. So far I have gotten an Apple Watch, 3 phones, the 2nd AirPods, an iPad, and a MacBook. All of these things I’ve gotten have been great quality. I recommend getting devices from here!!
    Apple AirPods Pro 1st gen (2019) - Wireless Charging case

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    Purchased on May 26, 2023

  • J

    Jon W.

    5/5

    Reviewed in the United States on April 19, 2023

    So far the phone is working great! My daughter loves it. We had to replace it because about a year and half ago I purchased an iPhone 8 from you and the phone was starting to loose battery fast! Just after getting this phone, her other one just died. It was weird. The good news is, my daughter likes her new phone.
    iPhone 12 - Unlocked

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    Purchased on March 30, 2023