Trademore's customer reviews

3,714 verified reviews in the last 10 years.

Filter by stars

  • L

    Linda l. M.

    Purchased on August 12, 2025

    Verified purchase

    My phone arrived when it was supposed to. It was packaged well, and despite it being labeled as “fair” I only could barely see a tiny little scratch on the side. Once I put a case on there – no more scratch! The phone powered on and worked just like it was new from Apple. I will definitely be buying from back market again and will be recommended them to anyone in the market for refurbished electronics.

    Item

    iPhone 14 Pro 128GB - Deep Purple - Unlocked

    Condition

    Fair

    Reviewed in the United States on August 24, 2025

  • T

    Tosha H.

    Purchased on August 20, 2025

    Verified purchase

    Well I bought a IPhone 14 Pro Max (excellent condition) wouldn’t take out the box for about a week and a half after I received it, was waiting on the case I had bought to come in the mail. I didn’t want anything to happen to it. The last time I had a new iPhone was 2018. So I was really excited to get it! Just let me say that I am so pleasantly impressed by the quality of my iPhone! It looks brand new! Thank you and when it’s time to trade in. I’ll be coming back to y’all!

    Item

    iPhone 14 Pro Max 128GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in the United States on September 3, 2025

  • D

    Djovanie L.

    Purchased on July 25, 2025

    Verified purchase

    OMGGGGG, I am very happy with my iPhone 13 Pro Max best birthday gift to myself lol , but I got this in good condition with 512 GB , when I tell you this iPhone came with barely scratches on it literally looks brand new 💅🏽, its worth the price trust me plus real fast shipping . Thank you and may god bless y’all ❤️❤️

    Item

    iPhone 13 Pro Max 512GB - Silver - Unlocked

    Condition

    Good

    Reviewed in the United States on July 30, 2025

  • J

    Joombie C.

    Purchased on June 9, 2025

    Verified purchase

    I bought an iPhone 14 Pro unlocked and my experience was great! Unfortunately, four days before I bought a screen protector I cracked my screen. Luckily, I added the protection that black market offers for phone so I hope I can get my screen fixed. I am in the process of sending my phone to get fixed after paying a $40 fee.

    Item

    iPhone 14 Pro 256GB - Silver - Unlocked

    Condition

    Fair

    Reviewed in the United States on June 23, 2025

  • R

    Ruth J.

    Purchased on June 3, 2025

    Verified purchase

    I feel excellent about my iPhone 14 Pro Max. I love everything about it. It's swift, has no scratches, and looks brand-new. The shipping process was fast. Back Market is a great store where you can buy phones. They are honest about the fees, with no hidden costs. The prices are affordable. I buy all my phones and devices from Back Market. Thank you, Back Market, for your great telephones.

    Item

    iPhone 14 Pro Max 256GB - Silver - Unlocked

    Condition

    Good

    Reviewed in the United States on June 15, 2025

  • C

    Caritta P.

    Purchased on March 21, 2025

    Verified purchase

    I just want to say THANK YOU to the seller!!!!! I’ve been shopping around doing research on refurbished phones. This is the place to go!!! I bought 2 iphone13. One from another seller since my son wanted a different color. They have 4 options when choosing a device. Fair, good, excellent and premium. I ordered in good condition and received it in EXCELLENT condition!! Arrived in 2 days. There were no flaws that I could physically see. Hopefully internally is just as good. I will be getting my upgrades from here on out instead of paying full price for a brand new one.

    Item

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Good

    Reviewed in the United States on March 26, 2025

  • M

    Michael Q.

    Purchased on August 11, 2025

    Verified purchase

    The IPhone was in better condition than what I expected. I bought this for my wife and she was happy with the phone, so much that she wants to buy another but this time for me . The shopping experience was great and the website was easy to navigate. The description for the devices are consistent and clear. Thank you for the great experience!

    Item

    iPhone 14 128GB - Starlight - Unlocked

    Condition

    Fair

    Reviewed in the United States on August 24, 2025

  • R

    Richard eduardo S.

    Purchased on April 2, 2025

    Verified purchase

    The product is excellent; its condition is perceived as new. The change made was highly satisfactory, considering my previous iPhone 11 with cracked screen and broken back. I received $81 for him and am very pleased with the transaction. One aspect to consider is that the Apple logo on the back is not original; however, the efficiency and internal quality are impeccable, confirming that it is an original iPhone with a screen in excellent condition and optimal operation.

    Item

    iPhone 14 128GB - Starlight - Unlocked

    Condition

    Fair

    Reviewed in the United States on April 20, 2025

  • T

    Tia W.

    Purchased on September 29, 2025

    Verified purchase

    Hi, this is my second time ordering off of this app. This is not my first time buying refurbished phones or devices I decided to get something new and I was hearing that the iPhone 14 Pro Max still works pretty good in 2025 it came around 6 PM. Got here in two days. I love it. It’s much bigger than my 13 the maximum capacity came at 84% so it’s pretty good. I bought this in a good condition from looking at it. It has no scratches at all.!! will be buying again

    Item

    iPhone 14 Pro Max 256GB - Silver - Unlocked

    Condition

    Good

    Reviewed in the United States on October 1, 2025

  • E

    Elizabeth S.

    Purchased on September 8, 2025

    Verified purchase

    I love my iPhone 13!!! I’m so glad I made the decision to go for a refurbished version of the I phone 13! Definitely will be telling everyone about BackMarket and how completely satisfied I am with my purchase 😁😁😁

    Item

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Fair

    Reviewed in the United States on September 25, 2025