Trademore's customer reviews

I was a little nervous ordering a refurbished phone at first, but Back Market made the whole process super smooth. The iPhone 14 came in excellent condition — honestly looks brand new. Battery life is strong, the color is gorgeous (that purple hits different 💜), and it’s been running perfectly with no issues. Delivery was fast, and setup was easy. I’d definitely recommend Back Market if you’re looking to save some money without sacrificing quality. Will be ordering again!

The refurbished iPhone 13 is great so far! The setup process was pretty easy, and everything’s working as expected. One small thing—this won’t affect my rating, but it’s worth mentioning: the mail-in kit for sending back my old phone for trade-in took a long time to arrive. I was getting close to the trade-in deadline, so I ended up using the packaging from the new phone instead. Aside from that, everything went smoothly.

I received my iPhone 13 today in Nairobi, Kenya, and I must say, it has exceeded my expectations! The condition of the phone is superb—practically like new—and it was delivered right on time. The performance, design, and sleek Midnight finish are simply outstanding. I also appreciate the professionalism of Back Market in ensuring the buying process was smooth and transparent. I will definitely recommend Back Market to friends and family looking for reliable refurbished products. Thank you for delivering quality and value!

I got a fair condition iPhone 13 Pro 256gb and man, this this is like excellent condition! It arrived with the screen and back glass scratch-free!! Only minor scuffs on the sides which is nothing, right!??! This was the lowest prices comparing it to other platforms like Plug or even eBay. I’ve always bought my phone refurbished and on eBay but I have back market a try and they definitely exceeded my expectations! Thank you!

I purchased the blue iPhone 13 (128 GB) almost two weeks ago. I was initially hesitant, as I don’t typically buy refurbished devices. However, after reading so many positive reviews about Back Market—and wanting to finally try an iPhone—I figured this was a great opportunity to give it a shot. I was pleasantly surprised to receive an email the same day I placed the order, confirming it had already been handed off to the parcel carrier. Had I entered my address correctly, it would have arrived within two days. In my excitement, I accidentally transposed a 7 and a 5 in the street number. Totally my fault. I contacted Back Market support to see if they could help update the shipping info, and while they couldn’t guarantee anything, the support team was friendly and made an effort to assist. Thankfully, I was able to intercept the package at a nearby FedEx office. The phone arrived in a simple white box with a compatible charging cable (no wall plug included). The device itself was listed as “Good” condition, but honestly, I’d say it was closer to “Very Good.” The screen and back were flawless. There are two tiny dings in the silver frame, but you have to really look for them to noti...

I needed a new phone but I didn’t want to buy new just because they’re so expensive. My friend recommended this site and I had bought my last phone refurbished so I decided to buy another one off this website. I bought a used pink iPhone 13 in excellent condition. The phone looks and works great, however the screen is not in the condition I thought I was paying for. At the top there is an imperfection underneath the screen where it looks like the screen has been impacted. There are small bits of blue, green, and black right at the top that resemble the screen of a phone that has been busted. It’s not a big deal and doesn’t affect the use of the phone, just slightly annoying. Other than this I am thrilled with my phone.

The product is excellent; its condition is perceived as new. The change made was highly satisfactory, considering my previous iPhone 11 with cracked screen and broken back. I received $81 for him and am very pleased with the transaction. One aspect to consider is that the Apple logo on the back is not original; however, the efficiency and internal quality are impeccable, confirming that it is an original iPhone with a screen in excellent condition and optimal operation.

I love my phone. I end up getting it fair shipping was fast and I’ve been getting really good charge. Every time I get charge I pee on 100% at first I felt like it was going dead pretty fast like not dead necessarily but battery is running low, but it was easily fit once I start deleting a lot of my old apps but all the above I think it’s pretty much great right now. I hope that it continues to work good and I will be getting another one soon and turning on other peoples to this company. Thanks.

The phone works great! This is my 3rd time receiving a iphone from here & I always am pleased. On my last iphone 11 pro max only thing was that only one side of my volume speaker at the bottom had a sound but the other sound was quiet, but it was definitely still loud. Now I have the iphone 13 mini & I love it 100% it also has long battery life than my other 2 iphones that i’ve received. Next i’ll be ordering the iphone 13 Pro Max