Trademore's customer reviews

The phone works great! This is my 3rd time receiving a iphone from here & I always am pleased. On my last iphone 11 pro max only thing was that only one side of my volume speaker at the bottom had a sound but the other sound was quiet, but it was definitely still loud. Now I have the iphone 13 mini & I love it 100% it also has long battery life than my other 2 iphones that i’ve received. Next i’ll be ordering the iphone 13 Pro Max

I purchased the blue iPhone 13 (128 GB) almost two weeks ago. I was initially hesitant, as I don’t typically buy refurbished devices. However, after reading so many positive reviews about Back Market—and wanting to finally try an iPhone—I figured this was a great opportunity to give it a shot. I was pleasantly surprised to receive an email the same day I placed the order, confirming it had already been handed off to the parcel carrier. Had I entered my address correctly, it would have arrived within two days. In my excitement, I accidentally transposed a 7 and a 5 in the street number. Totally my fault. I contacted Back Market support to see if they could help update the shipping info, and while they couldn’t guarantee anything, the support team was friendly and made an effort to assist. Thankfully, I was able to intercept the package at a nearby FedEx office. The phone arrived in a simple white box with a compatible charging cable (no wall plug included). The device itself was listed as “Good” condition, but honestly, I’d say it was closer to “Very Good.” The screen and back were flawless. There are two tiny dings in the silver frame, but you have to really look for them to noti...

I needed a new phone but I didn’t want to buy new just because they’re so expensive. My friend recommended this site and I had bought my last phone refurbished so I decided to buy another one off this website. I bought a used pink iPhone 13 in excellent condition. The phone looks and works great, however the screen is not in the condition I thought I was paying for. At the top there is an imperfection underneath the screen where it looks like the screen has been impacted. There are small bits of blue, green, and black right at the top that resemble the screen of a phone that has been busted. It’s not a big deal and doesn’t affect the use of the phone, just slightly annoying. Other than this I am thrilled with my phone.

This new (refurbished) Iphone 13 Pro is great. Size is very compatible with my needs (especially pockets, cameras and microphone and speaker are very good quality. Transferring all my stuff from old IPhone 11 to this was so easy. Thanks to Back Market for all their help making this possible.

The phone came with a new charger cable and nice packaging within a week. The appearance was as described (excellent) with only a nick on the rim of the camera, but I was a little disappointed by the 83% battery health. (Had hoped higher.) If in the future, Back Market could list both the appearance condition and the battery health info, that’d make me more confident in making the purchasing decision, rather than feeling like a gamble. Since iPhones have a reset button, I’m not sure what else Back Market did to check or refurbish the phone. I haven’t used the phone much because I’m still waiting on the phone case and lens protector to arrive—the phone seemed fragile to handle—but everything seemed fine. The camera took nice pictures. I’m glad things worked out for a nice first experience. Thanks!

I really appreciate how it all went and am totally happy with my new refurbished 13 pro! found your site very user-friendly and the product is totally up to what you promised - when the opportunity arises, I will definitely come back to you guys! thanks and have a good day

The phones exceeded my expectation. I ordered them in excellent condition and they looked brand new and operated like new when I received them. I have bought 3 refurbished phones from BackMarket and have been very pleased with their products and customer service.

Bought GOOD condition 13 mini and it’s in such a great condition! I am so happy 😀. I planned switching Visible from Verizon after I got the phone, at the end of my phone purchase from Back Market, they offered me promo code for $5 discounts monthly for 24 months with Visible, I couldn’t be happier!!! I was nervous about buying refurbished phone, but with Back Market one year warranty and this experience, I am recommending Back Market to friends!

This phone was priced in GOOD condition, it had no glass scratches, case dings, or any other noticeable mars. Truthfully, I was expecting at least a case ding or a small glass scratch. I am pleasantly surprised with the exterior condition. I have been using it for a week and have not had any issues or problems whatsoever with its functionality. I am completely satisfied with my refurbished iPhone purchase from Back Market.