4.3/5

Average of 306 reviews from the past 6 months.

4-5 stars
76%
3-4 stars
12%
2-3 stars
7%
1-2 stars
5%
Jon L. Bought: iPhone 7 3 weeks ago
4.9/5
So far, Apples disgusting battery management idiocy has not gone away, and you cannot fault Backmarket or the refurbisher for that in any way. The phone is great, excellent value, very happy with everyone but Apple. Somewhere on their site, BackMarket has a brief explanation of the situation, or for...

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Vincent S. Bought: iPhone 6s AT&T 2 months ago
5/5
The product arrived on time, but that's not the best part. The product came in better condition than I thought it would. Despite the giant sticker on the back, the phone works as expected and the condition was better than "good." It is impossible to tell that it was refurbished.

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Will L. Bought: iPhone SE 5 months ago
5/5
I needed to upgrade from my old, dumb flip phone to a small, sleek smart phone and didn't want to spend tons of money. After some research I decided to give a reconditioned phone a try and settled on Back Market for the source. I purchased an older Apple SE 2016 version in "good" condition and anx...

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Rhett B. Bought: iPhone SE 5 months ago
5/5
Phone is in great condition and there was a small issue but the sellers remedied the situation immediately. Extremely happy with their customer service. Definitely recommend going the back market route over buying brand new. Save yourself the money and buy refurbished.

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Wai C. Bought: iPhone SE 3 weeks ago
5/5
The first iPhone SE received was in perfect condition, but the battery only last couple hours. Since my 90 years old dad uses it for emergency calls, we emailed "Upgrade Solution" immediately, and received a replacement shipped priority mail in 2 days. Their product and customer service is amazing. ...

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Tony W. Bought: iPhone 7 2 months ago
4.6/5
The overall quality is great! I love this iPhone 7. The battery had 85% which was fine, but I decided to put a new battery in. Fast shipping. I would most defiantly buy from this seller again. Thanks again for such a great phone.

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Robert D. Bought: iPhone SE 4 months ago
4.8/5
The product was a replacement phone for my iPhone SE and arrived on time. It looks identical to my first phone and is in very good condition. But when I started charging it, it became very hot. This never happened with my original phone. Fortunately, Backmarket immediately remedied the problem by s...

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Gary R. Bought: iPhone 7 5 months ago
4.6/5
To start with, the phone was delivered days before I expected. I opened the box and there was a nearly pristine iPhone 7. Not a scratch or nick on it.It seems to hold a charge very well. The price was right for a 7 and I don't see how I could be happier.

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Elizabeth M. Bought: iPhone 6s 1 month ago
4.8/5
This is a completely honest review, so if you wanna know whether to order or not.. I say “ DO IT!! “ I ordered an iPhone 6s Gold with 16GB. I got fair condition and it came with some scuffs. Which is to be expected, it’s a phone that came out in 2016 and it’s 2022 almost 2023. First, the phone came ...

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Kyle Z. Bought: iPhone 7 1 week ago
4.3/5
its ok it could be better for the price i paid i thought the refurbisher took out his knife and scratched a huge line down the back.

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