UPGRADE SOLUTION's customer reviews

4.2/5

183 verified reviews in the last 6 months.

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  • D

    Dorothy S.

    5/5

    Reviewed in the United States on February 25, 2024

    I am learning how to use the phone, so I am watching instructions on you tube. So far, everything is going great. The condition was in excellent condition. The delivery was very prompt, fast, and accurate in timing. Maybe I will purchase a case for the phone. Thank you, Dorothy! PS It is very exciting to deal with an Honest company like Back Market. Also who refurbishes the phones are honest and great.
    iPhone 7 - Unlocked

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    Purchased on February 8, 2024

  • T

    Tammie O.

    4.4/5

    Reviewed in the United States on February 27, 2024

    I love backmarket for great deals. This iPhone 7 looks and works great. I gave almost nothing for it. Every system in here runs smooth. I would recommend if you need a quick replacement phone. 2 issues to address are battery life. Which is not as great as I’d like. I was use to charging at the end of every evening. With this phone I have to charge 2 times daily. Sometimes 3 depending on my phone use and I use my phone for everything! Signal is another issue but that’s an apple issue not a backmarket issue. I live in a very rural area. The phones signal is horrible out here. When I’m in town it’s great. I’m still pretty happy with my quick replacement phone.
    iPhone 7 - Locked T-Mobile

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    Purchased on February 13, 2024

  • M

    Mandy G.

    5/5

    Reviewed in the United States on March 5, 2024

    Just getting around to rating this as I'm looking into another new purchase. I purchased this iPhone 7 plus over 2 years ago and it's still going strong! No signs of wear or tear and I've somehow kept it that way. The only reason I'm looking to upgrade is becasue I can't seem to get all of the updates on this older version of iPhone anymore sadly. This was the second iPhone I purchased from back market and it's now the only place I will purchase phones from. I plan on purchasing 2 more phones in the next few months from back market.
    iPhone 7 Plus - Locked T-Mobile

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    Purchased on February 18, 2022

  • R

    Renan B.

    4/5

    Reviewed in the United States on November 13, 2023

    The iPhone SE rated as excellent has issues immediately. Once fully charged the phone shut down at least 4x in the first 2 hours after getting a full battery charge. The power button would not turn the phone on and the only was to turn it back on was to hit the power button and home button simultaneously. After one of its restarts the loading screen with the apply logo froze with what appeared to be a broken streaky image.
    iPhone SE - Unlocked

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    Purchased on November 9, 2023

  • E

    Eugene H.

    4/5

    Reviewed in the United States on January 7, 2024

    So I ordered a 2016 iPhone SE First Generation Silver and I had received an iPhone SE First Generation Rose Gold. And on the paper that the phone came with says SE First Generation - AT&T Locked. I am pleased with my order and have gotten the phone all set up if y’all want me to send me the iPhone SE First Generation silver send me an email and based on the email and what I decide I will send the current SE I have back.
    iPhone SE - Locked AT&T

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    Purchased on December 27, 2023

  • J

    Jo S.

    5/5

    Reviewed in the United States on April 17, 2024

    I replaced my broken iphone SE (2016) 32 mb with this iphone SE (2016) 128 mb. Even though it's condition was listed as "fair", the phone looked pretty perfect to me! It was easy to restore my backup on it, too. I'm thrilled to have the extra storage space for a bunch more photos! The absolutely AMAZING part? The BATTERY HEALTH is 97 percent, more than DOUBLE what my broken phone has when it ended it's life. Super speedy shipping, well packed! Great communication and shipping notifications. Will definitely recommend to others in need of a phone. Thanks for a great experience! -Jo
    iPhone SE - Unlocked

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    Purchased on March 31, 2024

  • Y

    Yaneth G.

    5/5

    Reviewed in the United States on December 4, 2023

    I purchased two iPad tablets for my boys and the quality of them were great. It was obvious they were new cosmetically but once I added cases and screen protectors you couldn’t tell the difference. A year out and they still work great.
    iPad 9.7 (2017) - Wi-Fi

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    Purchased on December 17, 2022

  • D

    Destiny C.

    4.4/5

    Reviewed in the United States on December 13, 2023

    My husband and I decided to get 2 tablets for our daughters for Christmas this year to get rid of there Amazon tablets. When I opened the package to check. I was sent the wrong tablets. The picture shows the iPad with the finger print but instead we was sent the one with the home button. The iPads are in good condition, both even came with working chargers and the box. It just wasn’t the one presented in the picture.
    iPad mini 2 - Wi-Fi

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    Purchased on November 22, 2023

  • E

    Edward j B.

    4.9/5

    Reviewed in the United States on April 15, 2024

    It's been an adjustment going from android to apple, love the phone. Love that even though condition says good, while it's not pristine it's closer to excellent. Thank you and when I'm ready for a upgrade, Back Market will be my first stop.
    iPhone SE - Unlocked

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    Purchased on February 22, 2024

  • M

    Maxine S.

    5/5

    Reviewed in the United States on March 27, 2024

    I am absolutely thrilled with my new iPhone! The sleek design, crystal clear display, and lightning fast performance have exceeded all of my expectations. The camera takes stunning photos and videos, and the battery life lasts all day long. The Back market App Store has endless options for customization and entertainment. I couldn't be happier with my purchase and would highly recommend the iPhone to anyone in the market for a new smartphone. It truly is a game changer!
    iPhone 6s - Unlocked

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    Purchased on March 8, 2024