UPGRADE SOLUTION's customer reviews

518 verified reviews in the last 24 months.

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  • K

    Kameron Y.

    Purchased on May 23, 2025

    Verified purchase

    This was an amazing item to buy I never would have a thought a iPhone 6s would come with 97% especially when it's refurbished and I honestly see no scratches on the phone although I didn't receivea charger hopefully I can get one sent out but at first I was skeptical about back market because I didn't know what to except but when it came in the mail I was super happy so I definitely recommend back market.

    Reviewed in the United States on May 28, 2025

    iPhone 6s 32GB - Space Gray - Unlocked
  • E

    El T.

    Purchased on October 6, 2023

    Verified purchase

    I just received my refurbished iPhone XR thru Fedex was very skeptical at first but I gave it a try and my iPhone came in 2 days work’s amazing no issues at all but besides the little nickes a phone cover case can cover that. In all I will definitely be buying from back Marcelo again very soon maybe that Apple Watch or the iPhone 13 very pleased with my purchase don’t ever hesitate to buy off BackMarket thank you

    Reviewed in the United States on October 10, 2023

    iPhone XR 64GB - Black - Locked T-Mobile
  • D

    Dorothy S.

    Purchased on February 8, 2024

    Verified purchase

    I am learning how to use the phone, so I am watching instructions on you tube. So far, everything is going great. The condition was in excellent condition. The delivery was very prompt, fast, and accurate in timing. Maybe I will purchase a case for the phone. Thank you, Dorothy! PS It is very exciting to deal with an Honest company like Back Market. Also who refurbishes the phones are honest and great.

    Reviewed in the United States on February 25, 2024

    iPhone 7 128GB - Black - Unlocked
  • J

    Jay K.

    Purchased on November 11, 2024

    Verified purchase

    Smooth process from start to finish. Got the phone I wanted with free 2-day shipping. Would strongly recommend Back Market for the best in refurbished phones and tablets.

    Reviewed in the United States on November 24, 2024

    iPhone 8 256GB - Space Gray - Unlocked
  • L

    Leslie B.

    Purchased on June 13, 2025

    Verified purchase

    i was skeptical because this was the first time I ordered off back market. the only other issue is that the phone overheats a little, but it works great. ill definitely come back in the future, you earned my business!!!!!!

    Reviewed in the United States on June 16, 2025

    iPhone 6s 16GB - Silver - Unlocked
  • A

    Amil G.

    Purchased on March 24, 2025

    Verified purchase

    I'm really happy about my purchase. Its came with Brand new Condition. This is my 2nd purchased on the BackMarket. I'm really happy with this purchase. Before I get iPad and its came with some ded pixal issues after 6 months. i have doubts and buy again. but this time I'm really happy about the Product with the condition. This seller was amazing.

    Reviewed in the United States on April 19, 2025

    Galaxy S9 64GB - Black - Unlocked
  • C

    Cynthia T.

    Purchased on October 10, 2024

    Verified purchase

    Thus iPhone SE (1st generation, 2016) is an older model, but the smallest iPhone you can get, which is what I wanted, and that’s what I was replacing. This iPhone SE from Backmarket was in great shape and works perfectly. It’s the third iPhone I’ve purchased from Backmarket, and I’ve been satisfied every time.

    Reviewed in the United States on October 23, 2024

    iPhone SE (2016) 64GB - Space Gray - Unlocked
  • T

    Tammie O.

    Purchased on February 13, 2024

    Verified purchase

    I love backmarket for great deals. This iPhone 7 looks and works great. I gave almost nothing for it. Every system in here runs smooth. I would recommend if you need a quick replacement phone. 2 issues to address are battery life. Which is not as great as I’d like. I was use to charging at the end of every evening. With this phone I have to charge 2 times daily. Sometimes 3 depending on my phone use and I use my phone for everything! Signal is another issue but that’s an apple issue not a backmarket issue. I live in a very rural area. The phones signal is horrible out here. When I’m in town it’s great. I’m still pretty happy with my quick replacement phone.

    Reviewed in the United States on February 27, 2024

    iPhone 7 128GB - Gold - Locked T-Mobile
  • M

    Mandy G.

    Purchased on February 19, 2022

    Verified purchase

    Just getting around to rating this as I'm looking into another new purchase. I purchased this iPhone 7 plus over 2 years ago and it's still going strong! No signs of wear or tear and I've somehow kept it that way. The only reason I'm looking to upgrade is becasue I can't seem to get all of the updates on this older version of iPhone anymore sadly. This was the second iPhone I purchased from back market and it's now the only place I will purchase phones from. I plan on purchasing 2 more phones in the next few months from back market.

    Reviewed in the United States on March 6, 2024

    iPhone 7 Plus 128GB - Black - Locked T-Mobile
  • K

    Kevin S.

    Purchased on January 10, 2024

    Verified purchase

    I like my iPhone 7. I was disappointed that it came with a bad battery. This is the 5th phone my husband and I have purchased through Back Market and the first to have problems. I got a new battery put in at the local repair store but it cost an extra $60 on top of my new phone cost.

    Reviewed in the United States on January 21, 2024

    iPhone 7 128GB - Black - Unlocked